A WordPress chatbot plugin with a manual knowledge base, site scanner, analytics, and OpenAI-powered replies restricted to approved site information.

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Aspired Chatbot helps site owners answer common questions using only approved business information.
The plugin is built for sites that want a controlled chatbot experience instead of a general-purpose AI assistant. You decide what information is allowed into the knowledge base, and the chatbot uses that approved content when responding to visitors.
<h4>Features</h4>
<ul>
<li>Manual knowledge base management</li>
<li>Site scanner for pages and posts</li>
<li>Allowed-topics fallback behavior</li>
<li>OpenAI-powered replies using approved knowledge base context</li>
<li>Analytics with transcripts, CSV export, and unanswered question tracking</li>
<li>Per-page conversation starters</li>
<li>Prompt preview for administrators</li>
<li>Human handoff email and URL settings</li>
<li>Rate limiting for chat requests</li>
<li>Optional uninstall cleanup</li>
</ul>
<h4>How it works</h4>
<ol>
<li>Add your OpenAI API key in the plugin settings.</li>
<li>Add approved business information to the knowledge base manually or import it from your site with the scanner.</li>
<li>Place the chatbot on the site frontend.</li>
<li>When a visitor sends a message, the plugin checks the approved knowledge base context and sends the message plus that approved context to OpenAI.</li>
<li>If the knowledge base does not contain relevant information, the plugin falls back to a restricted reply instead of inventing an answer.</li>
</ol>
<h4>External Services</h4>
This plugin connects to the OpenAI API to generate chatbot responses.
Service: OpenAI 
Website: OpenAI 
API Endpoint: https://api.openai.com/v1/responses 
Service terms: https://openai.com/policies/terms-of-use
Data sent to the service: 
* The visitor’s chat message 
* Approved knowledge base context selected from your site 
* Your configured system prompt/instructions 
* The selected OpenAI model needed to complete the request
When data is sent: 
* Only when a visitor submits a chat message and a response is requested
Why data is sent: 
* To generate a chatbot reply based on the approved knowledge base context configured by the site owner
Service privacy policy: 
* https://openai.com/policies/privacy-policy
<h4>Data storage</h4>
This plugin stores data in your WordPress database.
It creates the following custom database tables: 
* <code>aspich_kb</code> for approved knowledge base entries 
* <code>aspich_analytics</code> for analytics events, transcripts, unanswered question tracking, and related chatbot activity
The analytics table may store data such as: 
* Visitor chat messages 
* Bot replies 
* Event type 
* Page URL 
* Session hash used for rate limiting and conversation tracking
Plugin settings are stored in the standard WordPress options table.
The plugin also stores chat history and widget state in the visitor’s browser using localStorage so the conversation can continue across pages on the same browser/device.
<h3>Privacy</h3>
When the chatbot is used, visitor-submitted chat messages are sent to OpenAI to generate responses.
This plugin may store the following data in the WordPress database: 
* Chat messages submitted by visitors 
* Chatbot responses 
* Event types (such as message sent or suggestion click) 
* Page URLs where interactions occur 
* A generated session hash used for rate limiting and conversation tracking 
* Unanswered question records for analytics
The plugin also stores chat history and widget state locally in the visitor’s browser using localStorage to maintain conversation continuity across pages.
This plugin does not: 
* Track users across sites 
* Store personal data beyond what is submitted in chat messages 
* Share data with any third-party service other than OpenAI
Site owners are responsible for updating their privacy policy to disclose: 
* Use of OpenAI as a third-party processor 
* Storage of chat transcripts and analytics data 
* Use of browser localStorage for chat persistence
<h4>Upload-ready notes</h4>
<ul>
<li>No obfuscated code</li>
<li>No hidden remote control behavior</li>
<li>No frontend exposure of the OpenAI API key</li>
<li>External service usage is disclosed above</li>
</ul>

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