ChatGen is the best plugin for hybrid Chat (Live Chat + custom bot) on your site.

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<h4>ChatGen Overview</h4>
<span class="embed-youtube" style="text-align:center; display: block;"><iframe loading="lazy" class="youtube-player" width="750" height="422" src="https://www.youtube.com/embed/EwiH-TQCjlM?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent" allowfullscreen="true" style="border:0;" sandbox="allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox"></iframe></span>
<p>For detailed overview, kindly check our blog article <a href="https://blog.chatgen.ai/index.php/2019/12/10/chatgen-overview/" rel="nofollow ugc">here</a></p>
<p>Over 5000+ businesses use ChatGen, Live Chat app with custom bots to convert most of the site visitors to leads.<br />
Get Chatgen on your WordPress site to engage your visitors.</p>
<ul>
<li>Build a custom bot to qualify or answer basic questions before routing it to the agent</li>
<li>Stay connected with your visitors anywhere from your Desktop or Mobiles</li>
<li>Rich Live chat features like Add participants, Saved Replies, Add lead custom attributes, labels, etc</li>
<li>Extract as much information as possible about the lead ad visitors</li>
<li>Integrate all your data into popular CRMs like Salesforce, Hubspot, etc.  within a minute</li>
<li>Manage your business hours</li>
<li>You can create a bot for business hours and for offline hours</li>
<li>Extensive reports for analysis</li>
<li>Theme customization</li>
<li>Automated meet schedules</li>
<li>Use smart booking option to select based on the click/ option the visitor selects</li>
<li>Intelligent routing to agents based on the click </li>
<li>Use our Omni channel platform and and engage your customers on different social media platform like facebook, whatsapp etc</li>
<li>Use the rating nodes to get the feedback for your products/services in a conversational way</li>
<li>Control the visibility of your flow not only as per business hours but also depending on the pages of your website</li>
<li>Engage with your customers not only on your website but also on other marketing platforms</li>
</ul>


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