ClaimDesk helps WooCommerce store owners manage product return and exchange claims through a guided multi-step claim submission process.

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<p>ClaimDesk is a WooCommerce claim management plugin that allows customers to submit return or exchange requests easily while giving store owners a structured dashboard to manage claims efficiently.</p>
<p>The plugin provides a user-friendly guided workflow for customers to submit claims and a centralized admin interface inside WooCommerce to manage and track requests.</p>
<p>For documentation and updates, visit:<br />
https://getclaimdesk.com</p>
<h3>Compatibility</h3>
<ul>
<li>WordPress: 5.0 or higher  </li>
<li>PHP: 7.4 or higher  </li>
<li>WooCommerce: 3.0 or higher  </li>
<li>Fully compatible with WooCommerce HPOS (8.x / 9.x)</li>
</ul>
<h3>Key Features</h3>
<p>✔ Multi-step claim submission workflow<br />
✔ Customers can select products and quantity for claim<br />
✔ Supports Return and Exchange claim types<br />
✔ Customers can select problem/reason for claim<br />
✔ Customers can describe issue details<br />
✔ Image upload support for damage proof<br />
✔ Refund method selection option<br />
✔ Claim review screen before final submission<br />
✔ Dedicated claim management dashboard inside WooCommerce<br />
✔ Fully configurable admin settings<br />
✔ Built specifically for WooCommerce stores</p>
<h3>Claim Submission Flow</h3>
<p>Step 1 – Select Product<br />
Customers select purchased product and quantity to return or exchange.</p>
<p>Step 2 – Claim Details<br />
Customers can:<br />
– Select claim type (Return or Exchange)<br />
– Select problem or reason<br />
– Describe the issue<br />
– Upload supporting images<br />
– Choose refund method</p>
<p>Step 3 – Review & Submit<br />
Customers review their claim before final submission.</p>
<h3>Admin Features</h3>
<p>Store administrators can:</p>
<ul>
<li>View all submitted claims</li>
<li>Manage claim status</li>
<li>Review customer uploaded evidence</li>
<li>Configure plugin settings</li>
<li>Manage claim workflow from WooCommerce dashboard</li>
</ul>
<h3>Future Roadmap</h3>
<p>Future versions may include AI-powered assistance that helps customers select claim reasons dynamically based on product type and claim patterns.</p>


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