Discover the gold mine that's your data. A WooCommerce CRM powered by machine learning to predict what's next and spot churn before they leave.

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CRMlytics is a free CRM for WooCommerce that runs machine learning models on your store data. It figures out how healthy a customer’s relationship with your store is, who is about to churn, and how many orders you can expect from them soon.
Unlike other WooCommerce CRMs that focus on operational marketing automation, CRMlytics is a native analytical CRM. It is designed with retail ecommerce stores in mind, where understanding repeat purchase behavior and churn risk matters most.
Your data stays on your server. There are no APIs, no syncing to a third party, and no monthly subscriptions for number crunching. It all runs right inside WordPress.
<h3>Why did you build this?</h3>
We built this because every WooCommerce CRM we found was operational. Email sequences, workflow builders, cart recovery. None of them told you who was about to leave or when a customer would order again. We wanted predictions, not more automation, and we wanted them running on our own server.
<h3>What it does</h3>
Finds out who is leaving. 
The CRM gives every customer a health score based on their buying habits. You can literally see a list of customers who are at risk of churning right now, giving you a chance to reach out before they’re gone for good.
Predicts future orders. 
The models look at past buying intervals to estimate how many orders a customer will likely place in the next 30, 90, and 180 days. This helps you figure out who is worth spending marketing money on.
Does the RFM math for you. 
The CRM automatically calculates Recency, Frequency, and Monetary scores for everyone. You instantly see who your most loyal buyers are, and who is slipping into the inactive pile.
Segments people properly. 
You can filter your customer base by total orders, average order value, their health score, or exact purchase dates. Save these as segments for your campaigns.
Keeps a full timeline. 
We pull everything into one place. When you view a customer, you see an exact timeline of their order changes, which emails they opened or clicked, when they visited the store from a link, plus any manual notes or phone calls you’ve logged.
Emails them directly. 
You don’t need to export CSV files to another tool. You can email a specific segment or tagged group right from the plugin. The clicks and engagement pipe straight back into their timeline.
Tags automatically. 
You can tag people manually, but the plugin can also auto-tag customers based on their behavior, so your lists keep themselves organized.
<h3>How the machine learning works</h3>
We didn’t just build basic averages. CRMlytics runs real statistical models directly over your WooCommerce data to generate realistic predictions about what they will do next.
Because it runs entirely locally, it scales with your server and keeps your data completely private.

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