Adds a compliant contract withdrawal button to WooCommerce orders, as required by Croatian consumer protection law (effective 19 June 2026).

h1design

<p>This plugin adds a clear, visible “withdraw from contract” function to a WooCommerce store, as required for distance contracts under Croatian consumer protection law (the amendments adopted on 29 May 2026, with the withdrawal-button obligation applying from 19 June 2026).</p>
<p>WooCommerce’s built-in order cancellation is not the same as the legal right of withdrawal: cancellation is only available before an order is processed, while the right of withdrawal applies after delivery, within the statutory period. This plugin implements the latter.</p>
<h4>Key features</h4>
<ul>
<li>A “Withdraw from contract” button on each eligible order in My Account > Orders (logged-in customers).</li>
<li>A guest flow: customers who checked out without an account enter their order number and e-mail, and receive a confirmation link (valid 60 minutes) sent to the order’s e-mail address. This prevents anyone but the inbox owner from starting a withdrawal.</li>
<li>A clean two-step confirmation (review, then confirm). No discouraging messages or hidden steps (no dark patterns).</li>
<li>Automatic confirmation e-mail to the customer, with an exact timestamp (durable medium).</li>
<li>Notification e-mail to the shop, with full request details and a link to the order.</li>
<li>A request log in the admin area (WooCommerce > Withdrawal requests).</li>
<li>Exemptions for products with no right of withdrawal (e.g. personalised or made-to-order goods), set per product, per variation, per category, or manually per order.</li>
<li>Configurable trigger order status, withdrawal window length, optional buffer days, recipient e-mail, and exempt-product notice text.</li>
</ul>
<h4>Important</h4>
<p>This plugin is a technical tool to help a store offer a withdrawal function. It does not constitute legal advice, and it does not by itself guarantee full legal compliance. Store owners remain responsible for their terms of sale, pre-contract information, and overall compliance. For the withdrawal window to be accurate, orders must be marked with the configured trigger status (default: Completed) after delivery.</p>


Alternatives to H1Design Contract Withdrawal for WooCommerce

Top alternatives