A plugin Get your Freshdesk account FAQ's and Create a new Ticket and view your All ticket with full conversation.

Hiren Patel

Ripal Patel

<p>This plugin is used for connect your FreshDesk account in your wordpress site. You can easily to get your FreshDesk FAQs and Ticket, And also create a new ticket in your FreshDesk account directly using this plugin, And also check your ticket conversation.<br />
FreshDesk Terms of Service<br />
https://www.freshworks.com/terms/</p>
<h4>Usage</h4>
<p>Place this shortcode in page, post or text widget where you’d like to display Data.</p>
<pre><code>[freshdesk-create-ticket]
[get_all_ticket]
[freshdesk-faq]
</code></pre>
<h4>Templates</h4>
<p>Place this shortcode in any template parts of your theme.</p>
<pre><code><?php echo do_shortcode('[freshdesk-create-ticket]'); ?>
<?php echo do_shortcode('[get_all_ticket]'); ?>
<?php echo do_shortcode('[freshdesk-faq]'); ?>
</code></pre>
<h4>Installation</h4>
<ol>
<li>Upload “hb_freshdesk” to the “/wp-content/plugins/” directory.</li>
<li>Activate the plugin through the “Plugins” menu in WordPress.</li>
</ol>
<h4>How to Use</h4>
<ol>
<li>Place Add your Fresh-desk account detail in Freshdesk Settings -> General Setting tab.</li>
<li>You can connect two way in our account 1. API Key 2. User-name and Password.</li>
<li>Place Go to Faq page and select our FAQ’s which is display in your front end.</li>
<li>Place Use Above Shortcode.</li>
</ol>


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