Give customers a secure post-purchase correction window for WooCommerce orders, reducing support tickets and fulfillment mistakes.

MD Shahriar Rabby

<p>OrderGrace adds a controlled edit window after checkout so customers can fix common mistakes without contacting support.</p>
<p>When eligible payment is completed, the order enters a temporary “Hold for Editing” stage. During this grace period, customers can use a secure editor from the thank-you page or a secure magic link. Once the timer expires (or the customer confirms early), OrderGrace releases the order for normal fulfillment.</p>
<p>This plugin is built for stores that want fewer manual edits, fewer fulfillment errors, and a better post-purchase experience.</p>
<h3>Why OrderGrace Is Unique</h3>
<ul>
<li>Dedicated “Hold for Editing” order status for operational control</li>
<li>Secure token-based edit access for guests and logged-in customers</li>
<li>Automatic timed release to fulfillment with Action Scheduler and WP-Cron fallback</li>
<li>Strict country and state validation using WooCommerce location data</li>
<li>Optional shipping-rate recalculation after address updates</li>
<li>Optional customer cancellation with full refund attempt (gateway dependent)</li>
<li>WooCommerce-native audit notes for traceability and accountability</li>
</ul>
<h3>Key Features</h3>
<ul>
<li>Post-purchase editing timer on thank-you page</li>
<li>Secure magic-link editing entry point</li>
<li>Shipping and billing address edits (configurable)</li>
<li>Order note editing (configurable)</li>
<li>Variation swapping inside the same variable product (configurable)</li>
<li>Optional same-price restriction for variation swaps</li>
<li>Optional customer cancellation during grace period</li>
<li>Dashboard stats for operational visibility</li>
</ul>
<h3>What It Solves</h3>
<ul>
<li>Wrong shipping address after checkout</li>
<li>Incorrect billing details</li>
<li>Customer note corrections</li>
<li>Variation choice mistakes on variable products</li>
<li>Support-team workload from avoidable post-purchase corrections</li>
</ul>
<h3>Usage Flow</h3>
<ol>
<li>Customer completes checkout and payment.</li>
<li>Eligible order enters Hold for Editing.</li>
<li>Customer opens the editor from thank-you page or secure magic link.</li>
<li>Customer saves corrections, cancels order (if enabled), or confirms early.</li>
<li>Order releases to fulfillment automatically when timer ends or immediately on manual lock.</li>
</ol>
<h3>Configuration</h3>
<p>Go to:</p>
<p>WooCommerce > Settings > OrderGrace Editor</p>
<p>You can configure:</p>
<ul>
<li>Grace period duration and unit</li>
<li>Whether orders are routed into Hold for Editing</li>
<li>Excluded product categories</li>
<li>Which fields are editable</li>
<li>Shipping recalculation behavior</li>
<li>Cancellation availability</li>
<li>Email timer display</li>
<li>Customer-facing heading and message</li>
<li>Audit note logging</li>
</ul>
<h3>Security and Privacy</h3>
<p>OrderGrace uses:</p>
<ul>
<li>WordPress nonces for AJAX requests</li>
<li>Per-order secure tokens for edit authorization</li>
<li>Server-side edit-window validation</li>
<li>Server-side country/state validation</li>
</ul>
<p>OrderGrace does not send customer data to third-party services.</p>
<h3>Compatibility</h3>
<ul>
<li>WordPress 6.0+</li>
<li>WooCommerce 7.0+</li>
<li>PHP 7.4+</li>
<li>HPOS compatibility declared</li>
</ul>


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