AI chatbot for WordPress — answers visitor questions from your own documents. RAG-powered knowledge base with PDF, DOCX, and TXT support.

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<p>Papaya Assist is an AI chatbot plugin for WordPress that turns your website into a smart support system powered by Retrieval-Augmented Generation (RAG).</p>
<p>Instead of generic AI answers, the chatbot responds using your own content — including FAQs, product documentation, help articles, policies, and manuals. This makes it ideal for customer support, knowledge bases, SaaS onboarding, and eCommerce support automation.</p>
<p>With Papaya Assist, you can deploy a fully functional AI support chatbot in minutes — no coding, no training models, and no complex setup required.</p>
<p>The chatbot appears as a floating chat widget on every page of your WordPress site and works seamlessly on desktop and mobile.</p>
<p><strong>Key Features:</strong></p>
<ul>
<li>AI chatbot for WordPress powered by OpenAI and RAG</li>
<li>Upload documents (PDF, DOCX, TXT) to build your knowledge base</li>
<li>Automatic AI customer support based on your website content</li>
<li>One-click setup from WordPress admin (no external setup required)</li>
<li>Fully customizable chat widget (colors, title, branding)</li>
<li>Real-time streaming AI responses for natural conversation experience</li>
<li>Secure document processing with vector search (Pinecone)</li>
<li>Mobile-friendly chat widget with fullscreen mobile mode</li>
<li>Lightweight frontend — no heavy CSS or JS libraries</li>
<li>Works with most WordPress themes and caching plugins</li>
</ul>
<p><strong>How It Works:</strong></p>
<ol>
<li>Install and activate Papaya Assist</li>
<li>Sign up or log in from your WordPress dashboard</li>
<li>Upload your documents (FAQ, guides, manuals, policies)</li>
<li>Click “Process Documents” to build your AI knowledge base</li>
<li>The chatbot automatically answers visitor questions using your content</li>
</ol>
<h3>Third-Party Services</h3>
<p>This plugin uses external services provided by Papaya Assist to deliver AI chatbot functionality. No data is sent to third-party services until you activate the plugin and connect an account.</p>
<h4>Papaya Assist Admin API</h4>
<ul>
<li>URL: https://34i2s32sx774dqpo6wssfi2jzy0ycwmw.lambda-url.us-east-1.on.aws</li>
<li>Purpose: Account login, authentication, document upload, ingestion, usage tracking, and account management</li>
<li>Data sent: email, API key, tenant ID, file metadata, and passwords (secure HTTPS)</li>
</ul>
<h4>Papaya Assist Chat API</h4>
<ul>
<li>URL: https://iirqt9b6h3.execute-api.us-east-1.amazonaws.com/Prod/chat</li>
<li>Purpose: Non-streaming chatbot responses</li>
<li>Data sent: visitor messages, conversation history (last 10 messages), tenant ID</li>
</ul>
<h4>Papaya Assist Streaming API</h4>
<ul>
<li>URL: https://dd63bb6z7j4r7pyiwvi5sqmhcq0gsgyz.lambda-url.us-east-1.on.aws/</li>
<li>Purpose: Real-time streaming AI chat responses (default mode)</li>
<li>Data sent: visitor messages, conversation history (last 10 messages), tenant ID</li>
</ul>
<h4>Papaya Assist Authentication</h4>
<ul>
<li>URL: https://weng.ca/auth/chatbot/</li>
<li>Purpose: Sign up / login for plugin activation</li>
<li>Data sent: tenant ID (URL parameter only)</li>
</ul>
<h4>Amazon S3 (Document Storage)</h4>
<ul>
<li>Purpose: Secure document storage for uploaded knowledge base files</li>
<li>Data sent: full document contents via presigned upload URLs</li>
</ul>
<h4>OpenAI API</h4>
<ul>
<li>URL: https://api.openai.com</li>
<li>Purpose: AI response generation and document embedding (RAG processing)</li>
<li>Data sent: user queries, conversation context, and document content</li>
<li>Terms: https://openai.com/terms/</li>
<li>Privacy: https://openai.com/privacy/</li>
</ul>
<h4>Pinecone Vector Database</h4>
<ul>
<li>URL: https://pinecone.io</li>
<li>Purpose: Stores embeddings for document-based semantic search (RAG retrieval)</li>
<li>Data sent: vector embeddings generated from uploaded documents</li>
<li>Terms: https://www.pinecone.io/terms/</li>
<li>Privacy: https://www.pinecone.io/privacy/</li>
</ul>
<p>All services are hosted on AWS (us-east-1). By activating this plugin and creating an account, you agree to Papaya Assist Terms and Privacy Policy:<br />
https://weng.ca/terms<br />
https://weng.ca/privacy</p>


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