AI Enhanced Live chat for your website that will help you to convert more visitors to customers.

john_dineen

ianhuangpubble

soleary73

Alan Sunley

Looks like Live Chat, works like WhatsApp 
Supporting Live chat on your website is one of the most effective ways to convert more visitors to customers. With Pubble Messenger Live Chat, we focused on building a live chat embeddable widget that mirrors the messaging experience offered by the main smartphone messaging apps. Features like presence, read receipts, push notifications are leveraged to offer a familiar messaging experience to your customers.
Top Features
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Proactive Chats 
Setup Triggers based on user behaviour to proactively starts chats with visitors. This will increase chat volume by 2-3x and drive conversions.
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Notifications 
SMS, email and Push Notifications are supported in Pubble Messenger. This means that your customers can choose the notification method that works best for them.
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Pubblebot – AI Enhanced Live Chat 
Designed to minimize the repetitive aspects of customer care, the Pubblebot will auto-answer repetitive questions, leaving your team to focus on those queries where they can really add value. And while they’re chatting with customers, the Pubblebot will automatically suggest relevant answers, helping each agent to work more efficiently.
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Richer Conversations 
No need to limit your live chats to text only. With Pubble Messenger Live Chat, images, docs and other file types are all supported. Go emoji!
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The Pubble Dashboard 
No matter which Pubble Embeddable you use, the customer queries will end up in the Pubble Dashboard. The dashboard (available for Win, Mac, iOS, Android & Web) is designed to make responding to customers super easy.
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Pubble Messenger Live Chat

The Pubble Messenger live chat tool is easy to setup and install on your website.

All conversations are managed from the dashboard, organised into a workflow where you can assign questions to teammates, use the smart prompt to efficiently respond to users and send file/image/video/FAQ attachments.

The Pubblebot will also try to answer questions before they reach you so you spend less time answering frequently ask questions.

Live chat on your website

You can get 100 conversations per month for free! everything is realtime.

awesome plugin

"Looks like live chat, works like whatsapp" really describes Pubble Messenger Live Chat. With legacy live chat systems, you had to be online, the visitor had to be online and you both had to be available to chat for live chat to work. With Pubble Messenger Live Chat, the messaging experience is modelled on smartphone messaging apps. So a visitor can send a message when it suits them and you can reply when it suits you and Pubble takes care of all the notifications. The killer feature is the Pubblebot. The bot automatically answers repetitive questions and while you are chatting, the bot constantly suggests answers. This really helps deliver great answers efficiently to you customers. The AI in Pubble helps you to have more efficient chats with your customers.

The perfect take on how live chat should work

The Frequently Asked Questions (FAQ) functionality allows automated answers to repetitive questions saving huge amounts of time.  This is also great for out-of-office support.  Check it out!

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