Connect your Zendesk Support account with WordPress — create tickets, sync custom fields, and automatically convert comments into Zendesk tickets.

Ahsan Amin

<a href="https://viablecube.com/docs/viable-support-for-zendesk/?utm_source=vsfz&utm_medium=readme-docs" rel="nofollow ugc">📘 Documentation</a> | <a href="mailto:ahsan@viablecube.com" rel="nofollow ugc">💬 Support</a>
Viable Support for Zendesk integrates your Zendesk Support workspace directly into your WordPress site.
With just your Zendesk subdomain, account email, and API token, you can:
<ul>
<li>Display Zendesk ticket fields as dynamic WordPress forms.</li>
<li>Submit support tickets directly from your site.</li>
<li>Automatically convert WordPress comments into Zendesk tickets.</li>
<li>Include metadata, tags, and post details automatically in tickets.</li>
</ul>
Built by ViableCube, this plugin is perfect for businesses and developers who want a smooth, automated support experience between WordPress and Zendesk.
<h3>Features</h3>
<ul>
<li>Secure Authorization – Connect using your Zendesk subdomain, account email, and API token.</li>
<li>Dynamic Field Fetching – Fetch all text-type custom fields from Zendesk and display them in your form.</li>
<li>Shortcode Support – Use <code>[viasuzen_ticket_form]</code> anywhere on your site.</li>
<li>Ticket Submission – Submit new tickets directly to Zendesk.</li>
<li>Comment-to-Ticket Automation – Automatically convert new WordPress comments into Zendesk tickets.</li>
<li>Custom Metadata – Add post type, author name, and ID as part of each ticket.</li>
<li>Tag Support – Automatically add custom tags when creating tickets.</li>
<li>Custom Ticket Subjects – Auto-generate ticket subjects with post or author details.</li>
<li>Lightweight & Developer-Friendly – Optimized for performance and easy to extend.</li>
</ul>
<h3>Shortcode Example</h3>
Use this shortcode to display the Zendesk-powered form anywhere:
<pre><code>[viasuzen_ticket_form]<h3>License</h3>
</code></pre>
This plugin is licensed under the GPLv2 or later. 
You can view the full license text here: <a href="https://www.gnu.org/licenses/gpl-2.0.html" rel="nofollow ugc">https://www.gnu.org/licenses/gpl-2.0.html</a>
<h3>Support & Feedback</h3>
We’d love to hear your feedback and suggestions! 
📩 Email: <a href="mailto:ahsan@viablecube.com" rel="nofollow ugc">ahsan@viablecube.com</a> 
🌐 Website: <a href="https://viablecube.com" rel="nofollow ugc">https://viablecube.com</a>

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