Empower your customers with the ability to cancel and return their orders seamlessly on your WooCommerce site.

seelinc

Seel Worry-Free Purchase

Automate returns/exchanges and protect orders with real-time tracking and comprehensive coverage.

sovratecdev

Sovratec Return & Exchange

Manage WooCommerce customer order return and exchange request.

YoOhw Studio

B.Ng

Order Cancellation & Returns for WooCommerce is a plugin for order cancellation and return requests. Allows WooCommerce customers to easily cancel orders or request returns from their account, with admin approval workflow and email notifications.
<a href="https://yoohw.com/product/woocommerce-order-cancellation-return-premium/" rel="nofollow ugc">Premium version</a> | <a href="https://yoohw.com/docs/category/woocommerce-cancel-return-orders/" rel="nofollow ugc">Documentation</a> | <a href="https://yoohw.com/support/" rel="nofollow ugc">Support</a> | <a href="https://sandbox.yoohw.com/demo/wcocr_demo.html" rel="nofollow ugc">Demo</a>
<h3>Features</h3>
<ul>
<li>Effortless Order Management: Customers can easily cancel or return their orders with just a click, right from the Order Details page or their Account Orders list.</li>
<li>Flexible Order Status: Define custom statuses to give customers the ability to cancel or return orders at the right moments.</li>
<li>Multiple Reasons: Provide customers with a variety of predefined cancellation or return reasons, plus an option to add their own for a more personalized experience.</li>
<li>Cancellation/Return Timer: Set a time limit for cancellations or returns, ensuring you stay in control of the process.</li>
<li>Approval Workflow: Enable an approval system so store managers can approve or deny cancellation and return requests, ensuring smooth operations.</li>
<li>One-Click Reorders: Let customers quickly reorder past purchases with a single click for ultimate convenience.</li>
<li>Customized Emails: Keep both store managers and customers informed with fully detailed email notifications for every cancellation, return, and request, ensuring clear communication at every step.</li>
<li>Total Control for Admins: Seamlessly manage all settings and customer requests for cancellations or returns directly from the admin panel, giving you full oversight.</li>
</ul>
<h3>Premium Features</h3>
<ul>
<li>Better Activity Log: View a clearer, more organized log of all cancellation and return request activities directly in the order details page, giving you complete visibility and improved tracking for every action taken.</li>
<li>Appearance Settings: Tailor the cancellation and return process with flexible customization options, including border styles, colors, shadows, and button designs, to match your store’s aesthetic.</li>
<li>Cancellation Approval: Define the order statuses to apply after administrators or shop managers approve or reject a customer’s order cancellation request.</li>
<li>Cancel Reason by Shop Manager: Allow shop managers to provide a detailed reason when canceling an order. This reason will be logged in the order notes and shared with the customer for full transparency and improved communication.</li>
<li>Email Cancelled Order for Customers: Automatically send a customizable email notification to customers when their order is canceled, including details of the cancellation and any next steps or additional information.</li>
<li>Return Approval: Configure the order statuses to apply after administrators or shop managers approve or reject a customer’s order return request.</li>
<li>Additional Notice: Display custom notices during the cancellation or return process, allowing you to provide additional information or important updates to your customers directly on the form.</li>
<li>Actionable Email Buttons: Add buttons in email notifications so customers can easily take actions, such as cancelling, returning, or managing their orders, directly from their inbox for a seamless experience.</li>
<li>Return Attachments: Require customers to upload specific file types, like photos or videos, for return requests, with customizable limits on the number of files.</li>
<li>No File Storing: Save server space by not storing attachments on your hosting; files are simply sent directly via email without being saved on your site.</li>
<li>Reorder Controller: Extend the “Reorder/Order Again” action to additional order statuses, giving customers more flexibility to repurchase items whenever you choose to allow it.</li>
<li>Responsive Support & Suggestions: Enjoy quick and reliable responses to your needs. We’re always ready to implement features you request and offer personalized suggestions to enhance your experience.</li>
</ul>
<a href="https://yoohw.com/product/woocommerce-order-cancellation-return-premium/" rel="nofollow ugc">Explore the Premium version here</a>

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