3DM-Solutions

3DM Connect integrates your WooCommerce store directly with the 3DM Solutions API, allowing you to send automated WhatsApp template messages to your customers whenever an order status changes. Stop sending manual messages. With 3DM Connect, you can automatically notify customers when their order is placed, processed, shipped, refunded, or when they abandon their cart.
<h3>Key Features</h3>
<ul>
<li>Automated Triggers: Automatically send WhatsApp messages on specific WooCommerce events:
<ul>
<li>New Order</li>
<li>Order On-Hold</li>
<li>Order Processing</li>
<li>Order Completed</li>
<li>Order Cancelled</li>
<li>Order Refunded</li>
<li>Order Failed</li>
<li>Abandoned Cart</li>
</ul>
</li>
<li>Smart Variable Mapping: Deeply integrate your order data into your messages. Map template variables (e.g., <code>{{1}}</code>, <code>{{2}}</code>) to WooCommerce data points like:
<ul>
<li>Billing First/Last Name</li>
<li>Order ID & Total</li>
<li>Tracking URL</li>
<li>Item Count</li>
<li>Refund Amount & Reason</li>
<li>Cart Total & Checkout URL</li>
</ul>
</li>
<li>Template Sync: One-click synchronization fetches your approved WhatsApp templates directly from your 3DM dashboard.</li>
<li>Template Validation: Intelligently detects template headers to prevent errors before they happen.</li>
<li>Integrated Logging: Uses the native WooCommerce logging system (<code>WooCommerce > Status > Logs</code>) for secure and easy debugging.</li>
</ul>
<h3>External Service Disclaimer</h3>
This plugin relies on the 3DM Connect API (connect.3dm-sols.com) to function.
<ul>
<li>Data Transmission: To send WhatsApp messages, this plugin sends limited order data (Customer Phone Number, Customer Name, Order ID, and mapped Order Details) to 3DM Connect servers.</li>
<li>Account Requirement: You must have an active account and a valid Company Hash from 3DM Solutions to use this plugin.</li>
<li>Terms & Privacy: Usage of the API is subject to the 3DM Solutions terms.
<ul>
<li><a href="https://connect.3dm-sols.com/terms" rel="nofollow ugc">Terms of Service</a></li>
<li><a href="https://connect.3dm-sols.com/privacy" rel="nofollow ugc">Privacy Policy</a></li>
</ul>
</li>
</ul>

3DM Connect

Connect WooCommerce to 3DM Solutions to send automated, customizable WhatsApp notifications for every order status and recover abandoned carts.

Sean Conklin

Randy Sandberg

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