antoinecorvol

IMPORTANT: This plugin requires an account on <a href="https://addtochat.com" rel="nofollow ugc">AddToChat</a> and connects to the AddToChat cloud service (https://api.addtochat.com) to provide AI chatbot functionality.
This plugin sends product catalog data, customer interactions (chat messages), and page context to the AddToChat API for AI processing. The chat widget (loaded from https://cdn.addtochat.com) is embedded on your storefront.
<ul>
<li><a href="https://addtochat.com/terms" rel="nofollow ugc">Terms of Service</a></li>
<li><a href="https://addtochat.com/privacy" rel="nofollow ugc">Privacy Policy</a></li>
</ul>
A free plan is available (50 conversations/month). No credit card required.
Turn visitors into customers with an AI sales assistant that knows your entire catalog.
AddToChat is a conversational AI chatbot purpose-built for WooCommerce stores. It goes beyond basic live chat — it understands your products, recommends the right items, adds them directly to the customer’s cart, and captures leads, all in natural conversation.
<h4>AI Product Recommendations</h4>
The chatbot understands customer intent and recommends relevant products from your catalog using semantic search and AI embeddings. It answers questions about sizing, materials, availability, and more.
<h4>One-Click Add to Cart</h4>
Customers can add recommended products to their WooCommerce cart directly from the chat window — no page reloads, no friction.
<h4>Automatic Catalog Sync</h4>
Your product catalog is automatically synchronized with AddToChat whenever you add, update, or remove products. Real-time webhooks keep everything in sync.
<h4>Knowledge Base</h4>
Add custom entries about shipping policies, return policies, FAQs, brand information, and more. The AI uses this context to give accurate, store-specific answers.
<h4>Email & Lead Capture</h4>
The chatbot captures visitor emails naturally during conversations, feeding them into your CRM for follow-up campaigns.
<h4>Full Feature List</h4>
<ul>
<li>AI Product Recommendations — Semantic search across your entire catalog</li>
<li>One-Click Add to Cart — Add products from chat without page reloads</li>
<li>Automatic Catalog Sync — Real-time sync via WooCommerce webhooks</li>
<li>Knowledge Base — Custom entries for shipping, returns, FAQ, brand info</li>
<li>Email & Lead Capture — Natural email collection during conversations</li>
<li>Contacts & CRM — Segments, conversation history, revenue attribution</li>
<li>Bot Configuration — Name, tone (friendly/formal/expert), welcome message, business rules</li>
<li>Widget Customization — Brand colors, position, display delay</li>
<li>AI-Driven Promotions — Auto-generate unique promo codes during conversations</li>
<li>Upsell & Cross-Sell — Intelligent upgrade and complementary product suggestions</li>
<li>Physical Store Locator — Direct customers to nearest store with geolocation</li>
<li>SEO Data Sync — Sync from Yoast SEO or Rank Math</li>
<li>Product Data Enrichment — ACF fields, GTIN, brand, custom attributes</li>
<li>Email Sequences — Cart abandonment recovery, welcome emails</li>
<li>Integrations — Make, Zapier, Slack, Discord via webhooks</li>
<li>Support Ticket Escalation — Auto-create tickets when AI cannot resolve</li>
<li>Dashboard & Analytics — Conversations, conversion rates, revenue, AI costs</li>
<li>Auto-Updates — Plugin keeps itself current automatically</li>
<li>One-Click Setup — Paste API key, click connect, live in 60 seconds</li>
<li>Multi-Language — AI responds in any language, admin in EN/FR/ES/DE</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>WordPress 6.0 or higher</li>
<li>WooCommerce 8.0 or higher</li>
<li>PHP 8.0 or higher</li>
<li>An AddToChat account (<a href="https://addtochat.com" rel="nofollow ugc">free tier available</a>)</li>
</ul>

AddToChat – AI Sales Assistant

AI-powered sales chatbot for WooCommerce. Recommends products, adds to cart, captures emails, and boosts conversions automatically.

Richpanel Team

Today’s ecommerce support system is scattered across email, live chat, ticketing, FAQs, return centre and whatnot. Ricpanel allows you to streamline your complete customer service operation with three solutions in one platform.
THREE CUSTOMER SUPPORT SOLUTIONS IN ONE PLATFORM
👉 Omnichannel Helpdesk & Ticketing
👉 Integrated Ecommerce Self-service
👉 Modern Live Chat & Messaging
Video walkthrough
<iframe loading="lazy" class="youtube-player" width="750" height="422" src="https://www.youtube.com/embed/_BVA8LvHWpQ?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent" allowfullscreen="true" style="border:0;" sandbox="allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox"></iframe>
6 REASONS YOU SHOULD SWITCH TO RICHPANEL
1. Manage all support channels from one collaborative inbox
Customers can contact you on their favourite channel – Live Chat, Email, Facebook & Whatsapp. You can manage all the support tickets from a single collaborative inbox.
2. Complete customer profile with WooCommerce integration
Richpanel pulls in data from your WooCommerce store with seamless integration. Agents can view customer’s order details, website activities and they can use the data in responses and macros. They have all the context to assist customer queries quickly and at scale.
3. Eliminate repetitive contacts with ecommerce self-service.
30-35% of ecommerce support requests are repetitive. Richpanel lets you create guided self-service workflows to automate these common support scenarios. Customers submit all the information related to the issue in one go. Support agents can resolve the issue instantly without prolonged back and forth communication.
4. Convert more leads with a modern live chat on your store
Built for support team all sizes, Richpanel helpdesk has all the tools to help you easily collaborate across your support team and different business functions to shorten the resolution time. Create unlimited users and teams as per your need.
5. Resolve customer issues instantly with power tools and shortcuts
Use Power Reply to combine multiple actions; responses, assignments and order operations in one shortcut to resolve such queries with a single tap of the key. Use shortcuts to perform the most frequent helpdesk tasks in a jiffy.
6. Access all the support analytics and KPIs you need
See how agents are performing at customer feedback & response times and assisting conversions. Richpanel also measures what agents are influencing sales and creating long term customer relationships. Filter reports by tags, channel (live chat, email, social) & agents.
HOW TO GET STARTED
Want to learn how you can power up your WooCommerce store support with Richpanel? <a href="https://richpanel.com/demo-request/?utm_source=wordpress&utm_medium=referral&utm_campaign=plugins-marketplace" rel="nofollow ugc">Book a demo here</a> or <a href="https://richpanel.com/signup/?utm_source=wordpress&utm_medium=referral&utm_campaign=plugins-marketplace" rel="nofollow ugc">Sign-up here</a> to see it in action.

Richpanel – Customer Support Helpdesk & Chat


I have been looking for such a complex and well-functioning solution for managing my customers for a long time. This helps a lot. The team is fast, transparent, extremely flexible and endlessly helpful.



I can only say the best about them. Impressive customer service, which is to be expected from a company dealing with these.



100/100 points


Best customers support plugin / software ever

Free Live Chat & Help desk for WooCommerce. Integrate in 2 mins.

AddToChat – AI Sales Assistant vs Richpanel – Customer Support Helpdesk & Chat