Agenized

Agenized for WooCommerce connects your WooCommerce store to <a href="https://agenized.com/" rel="nofollow ugc">Agenized</a> so you can add an AI sales and support agent to your storefront.
This is not just a chatbot for answering FAQs. Agenized is built for conversational commerce, helping merchants recreate the in-store sales experience online by guiding shoppers, answering questions, taking real store actions, and using Proactive Messages at the right time.
Most WooCommerce AI tools stop at simple chat. They answer questions, wait for the customer to open the widget, and return generic text replies. Agenized goes further.
With Agenized, your AI agents can use store knowledge, take real WooCommerce actions, and use Proactive Messages based on what shoppers are viewing, how long they stay, and what they add to cart. You can learn more on our <a href="https://agenized.com/ai-sales-assistant-for-woocommerce/" rel="nofollow ugc">WooCommerce page</a>.
<h3>Why use Agenized?</h3>
In a physical store, a good sales assistant helps customers choose, removes doubt, answers questions, and suggests the right products. That guidance is often missing online.
Agenized is designed to bring that kind of guided shopping experience to WooCommerce.
<h3>Features</h3>
This plugin acts as the bridge between your WordPress and WooCommerce store and your Agenized account. It lets you:
<ul>
<li>Securely connect your store to Agenized with OAuth</li>
<li>Choose which Agenized channel powers the chat widget on your storefront</li>
<li>Connect WooCommerce so agents can use catalog and store actions</li>
<li>Add sitemap content so agents can use your website pages as a knowledge source</li>
<li>Embed the Agenized chat widget on your site</li>
</ul>
The plugin connects your WordPress store to Agenized, while agent behavior, Actions, Proactive Messages, safety settings, and handoff workflows are managed in your Agenized dashboard.
<h3>Knowledge and training</h3>
Agenized agents can be trained with:
<ul>
<li>Product catalog data</li>
<li>FAQs</li>
<li>Policies</li>
<li>URLs</li>
<li>Documents</li>
<li>Store data</li>
<li>Safety rules and permissions</li>
</ul>
This gives each agent the context it needs to work inside your store and stay aligned with your brand and policies.
You can usually connect your store, configure the widget, and have Agenized live on your site in around 5 minutes.
To get the best results, we recommend spending some time training your agent with relevant information, reviewing conversations, and making corrections over time. This helps the agent become more accurate, more helpful, and better aligned with your business.
<h3>WooCommerce Actions</h3>
Available Actions depend on how your agent is configured and which WooCommerce features or extensions your store uses.
Depending on your setup, Agenized agents can support Actions such as:
<ul>
<li>Search products</li>
<li>Retrieve product details such as price, stock, and specifications</li>
<li>Look up orders</li>
<li>Get order tracking information</li>
<li>Resend order confirmation emails</li>
<li>Add notes to orders</li>
<li>Cancel orders</li>
<li>Refund orders</li>
<li>Create coupons</li>
<li>Create orders and generate a ready-to-pay checkout link</li>
<li>Show payment gateways</li>
<li>Show shipping zones</li>
<li>Show shipping methods</li>
</ul>
<h3>Bookings and subscriptions support</h3>
Agenized also supports stores using:
<ul>
<li>WooCommerce Subscriptions</li>
<li>WooCommerce Bookings</li>
</ul>
This allows agents to assist with subscription and booking-related workflows, including Actions such as:
<ul>
<li>Get subscription details by ID</li>
<li>Retrieve subscriptions related to an order</li>
<li>Explain recurring charges and renewals</li>
<li>Get order bookings</li>
<li>Check booking availability</li>
</ul>
<h3>Proactive Messages</h3>
Agenized agents do not have to wait for the customer to open the chat.
They can send relevant Proactive Messages based on shopper behavior, such as:
<ul>
<li>Pages viewed</li>
<li>Time spent on page</li>
<li>Cart activity</li>
</ul>
This makes it possible to offer timely help, suggest products, reduce hesitation, and support upsells in a way that feels more like a real store interaction.
<h3>Rich UI inside the shopping experience</h3>
With Widget Builder, answers and Actions can be displayed in rich UI components instead of only plain text replies. This helps the experience feel like part of the store rather than a disconnected chatbot.
<h3>Human handoff when needed</h3>
If the agent cannot confidently resolve a conversation, it can hand the chat off to your team’s inbox.
The handoff includes the conversation context, customer details, and intent, so your team can continue from the real issue instead of asking the customer to explain everything again.
<h3>Available across channels</h3>
Agenized is not limited to the website widget. The same approach can also be used across channels such as:
<ul>
<li>Messenger</li>
<li>Instagram</li>
<li>WhatsApp</li>
<li>Gmail</li>
<li>Outlook</li>
<li>Custom email</li>
</ul>
<h3>Requirements</h3>
<ul>
<li>WordPress with WooCommerce installed and active</li>
<li>An Agenized account</li>
<li>Optional: WooCommerce Subscriptions and WooCommerce Bookings for subscription and booking-related workflows</li>
</ul>
<h3>Getting started</h3>
<ol>
<li>Install and activate the plugin</li>
<li>Create an account at <a href="https://app.agenized.com/signup" rel="nofollow ugc">Sign up</a> or access your existing account at <a href="https://app.agenized.com/signin" rel="nofollow ugc">Sign in</a></li>
<li>Connect your WooCommerce store to Agenized with OAuth</li>
<li>Choose the Agenized channel for your storefront widget</li>
<li>Configure your agent, Actions, Proactive Messages, and handoff rules in the Agenized dashboard</li>
<li>Launch the widget on your site</li>
</ol>
If you need help getting started, visit our <a href="https://docs.agenized.com/" rel="nofollow ugc">Documentation</a>.
<h3>Free to get started</h3>
You can get started with Agenized and this plugin for free.
Create an account, connect your WooCommerce store, and start testing until you use your free conversations. You can learn more about plans on our <a href="https://agenized.com/pricing" rel="nofollow ugc">Pricing page</a>.
Agenized for WooCommerce helps you move beyond passive chat by combining product knowledge, store Actions, Proactive Messages, and human handoff in one connected storefront experience.

Agenized for WooCommerce

Connect WooCommerce to Agenized for AI sales and support with store actions, proactive messaging, and the chat widget on your site.

oc3dots

Build AI chatbots and automation agents for WordPress without coding. Use ChatKit to create AI assistants and workflows. The built-in Chatbot Inspector module helps locate pages containing S2B AI Assistant shortcodes as well as chatbots and shortcode placements from popular third-party chatbot plugins. It can also detect popular widget-based chatbots across your website. Generate images using the OpenAI API.
<h3>Core Modules</h3>
🤖 Chatbots 
Develop multiple AI chatbots with different styles and behaviors on different pages of your website. You can choose models from different AI API providers: OpenAI, Anthropic, xAI, Deepseek. It allows to personalize the appearance of the chatbot: colors, styles, text; Personalize its position on the screen, window size, chatbot behavior by choosing: model, instruction, temperature, tokens, etc.
Deep Customization feature 
This allows you to create a unique view for each chatbot using custom css rules. To do this, you need to find the ‘Deep customization’ section on the “Chatbots” tab, add the unique html id of the closed and opened chatbot. You can then add CSS rules to each closed and open view of any chatbot. Separate css rules can be applied to different chatbots.
Chatbot view modifications
Use shortcode attributes to change how chatbots are displayed.
<ul>
<li><code>[s2baia_chatbot view=embedded]</code> — display chatbot directly inside the page without a modal window</li>
<li><code>[s2baia_chatbot view_mode=fullscreen1]</code> — open chatbot in fullscreen mode automatically after page load</li>
<li><code>[s2baia_chatbot view_mode=fullscreen1 hideclose=1]</code> — fullscreen chatbot without close button</li>
</ul>
Available in S2B AI Assistant Pro
<ul>
<li>Restrict chatbot access by user</li>
<li>Link chatbot access to WooCommerce products</li>
</ul>
Learn more about <a href="https://soft2business.com/documentation/s2b-ai-assistant-pro-addon/" rel="nofollow ugc">restricting chatbot access</a>
🔍 AI Chatbot Inspector 
Detect chatbots from supported WordPress chatbot plugins and find where they are used across your website.
Features
<ul>
<li>Detect supported chatbot plugins</li>
<li>Locate pages/posts where chatbot shortcodes are inserted</li>
<li>Scan shortcode placements</li>
<li>Inspect chatbot integrations across your website</li>
</ul>
Supported plugins
<ul>
<li>AI Engine</li>
<li>Tidio</li>
<li>Buttonizer</li>
<li>Chatway</li>
<li>LiveChat</li>
<li>S2B AI Assistant</li>
<li>and more</li>
</ul>
Available in S2B AI Assistant Pro
<ul>
<li>Restrict access to chatbots from supported plugins by user</li>
<li>Link third-party chatbot access to WooCommerce products</li>
</ul>
Learn more about <a href="https://soft2business.com/documentation/s2b-ai-assistant-pro-addon/" rel="nofollow ugc">chatbot access control</a>
⚙️ ChatKit
ChatKit allows you to connect OpenAI Agent workflows directly from the browser and build AI agents without creating your own backend infrastructure.
To learn how to create AI agents using the visual Agent Workflow Builder tool, visit: <a href="https://soft2business.com/how-to-connect-openai-agent-builder-workflows-to-your-wordpress-chatbot/" rel="nofollow ugc">Article</a> or <a href="https://platform.openai.com/docs/guides/agent-builder" rel="nofollow ugc">Guide</a>
📈 AI Tools 
Includes three AI-powered SEO agents:
<ul>
<li>SEO Readability Rewrite (HTML only) – Improves clarity while preserving HTML structure.</li>
<li>SEO Compare (Post vs URL) – Benchmarks your post/page against an external URL.</li>
<li>SEO Compare URLs – Compares two external URLs and generates optimization suggestions.</li>
</ul>
How It Works
Each agent runs as a task: 
* Configure inputs 
* Content is fetched and analyzed 
* AI generates a structured SEO report 
* More detailed information can be found on this <a href="https://soft2business.com/wordpress-automation/" rel="nofollow ugc">page</a>
Execution Modes
Tasks run either: 
* Manually, or 
* In Background (WP-Cron queue)
For background processing, WP-Cron must be enabled. 
If <code>DISABLE_WP_CRON</code> is set to <code>true</code>, queued tasks will not run but you can still run them manually.
Available in S2B AI Assistant Pro 
* Multiple Tasks Per Agent <a href="https://soft2business.com/documentation/s2b-ai-assistant-pro-addon/adding-multiple-tasks-in-wordpress-automation/" rel="nofollow ugc">find more</a>
🎨 Image generation 
Image generation feature requires only API key. It is ready to use by default. You can configure generation options on the Image Generation tab. On the same tab you can generate and store new images using Dall-e-2 and Dall-e-3 models.
🧠 Content-Aware Chatbots (RAG)
Build AI chatbots that answer questions using your website content.
The plugin supports Retrieval-Augmented Generation (RAG) using external vector databases, Embedding API, and Chat Completion API.
Upload selected posts or pages into a vector database to enable semantic search across your website content. When visitors ask questions, the chatbot retrieves relevant content and sends it together with the user query to the AI model.
This allows you to:
<ul>
<li>Build website-aware AI chatbots</li>
<li>Reduce Chat Completion API costs</li>
<li>Limit answers only to your website content</li>
<li>Improve response relevance using semantic search</li>
</ul>
Learn more: 
* <a href="https://soft2business.com/how-to-create-content-aware-chat-bot/#content_aware_completion_api_use" rel="nofollow ugc">Content-aware chatbot</a> 
* <a href="https://soft2business.com/how-to-use-and-setup-rag-feature-of-s2b-ai-assitant-plugin/" rel="nofollow ugc">RAG setup guide</a>
🧩 Additional Features
<ul>
<li>Conversation logging</li>
<li>Token usage statistics</li>
<li>Fullscreen chatbot mode</li>
<li>Embedded chatbot view</li>
<li>allows you to update models directly from OpenAI and independently choose the model to use from OpenAI API platform https://platform.openai.com/docs/models . </li>
<li>You can use the same chatbot with different views across different pages.</li>
</ul>
<h3>External Services</h3>
This plugin uses external API when it performs following functions: 
-when it runs semantic search it sends requests to vector databases: <a href="https://www.pinecone.io/" rel="nofollow ugc">Pinecone</a> 
-when it builds vector database from content of your website it sends content selected by you to vector database APIs:<a href="https://www.pinecone.io/" rel="nofollow ugc">Pinecone</a> 
-when you select delete indexed content then it sends deletion requests to APIs: <a href="https://www.pinecone.io/" rel="nofollow ugc">Pinecone</a> 
-when clients of your website try to search information then plugin sends user’s request to <a href="https://openai.com/" rel="nofollow ugc">OpenAI</a> API for build embedding and then sends embedded request to vector database APIs for doing semantic search:<a href="https://www.pinecone.io/" rel="nofollow ugc">Pinecone</a> 
-when clients of your website try to send request to chatbot plugin sends user’s request to <a href="https://openai.com/" rel="nofollow ugc">OpenAI</a> API. Also it can send request to vector database APIs for doing semantic search:<a href="https://www.pinecone.io/" rel="nofollow ugc">Pinecone</a> 
-when clients of your website try to send request to chatbot plugin sends user’s request to <a href="https://x.ai/api" rel="nofollow ugc">xAI</a> API 
-when you or clients of your website try to generate image then plugin sends request to <a href="https://openai.com/" rel="nofollow ugc">OpenAI</a> API. 
 By using this plugin, you consent to sending data to OpenAI’s and/or Pinecone’s servers, which may include user queries and other relevant information. 
Please ensure compliance with xAI, OpenAI’s, DeepSeek & Pinecone terms and any applicable data privacy laws.
<ul>
<li>Service Providers:
<ul>
<li><a href="https://openai.com/" rel="nofollow ugc">OpenAI</a></li>
<li><a href="https://www.pinecone.io/product/" rel="nofollow ugc">Pinecone</a></li>
<li><a href="https://x.ai/" rel="nofollow ugc">xAI</a></li>
<li><a href="https://chat.deepseek.com" rel="nofollow ugc">DeepSeek</a> </li>
<li><a href="https://www.anthropic.com/" rel="nofollow ugc">Anthropic</a></li>
</ul>
</li>
<li>Terms of Use:
<ul>
<li><a href="https://openai.com/policies/terms-of-use/" rel="nofollow ugc">OpenAI API Terms</a></li>
<li><a href="https://www.pinecone.io/legal/" rel="nofollow ugc">Pinecone</a></li>
<li><a href="https://x.ai/legal" rel="nofollow ugc">xAI</a></li>
<li><a href="https://chat.deepseek.com/downloads/DeepSeek%20User%20Agreement.html" rel="nofollow ugc">DeepSeek</a> </li>
<li><a href="https://www.anthropic.com/legal/consumer-terms" rel="nofollow ugc">Anthropic</a></li>
</ul>
</li>
<li>Privacy Policies:
<ul>
<li><a href="https://openai.com/policies/privacy-policy/" rel="nofollow ugc">OpenAI Privacy Policy</a></li>
<li><a href="https://www.pinecone.io/privacy/" rel="nofollow ugc">Pinecone</a></li>
<li><a href="https://x.ai/legal/privacy-policy/" rel="nofollow ugc">xAI</a></li>
<li><a href="https://cdn.deepseek.com/policies/en-US/deepseek-privacy-policy.html" rel="nofollow ugc">DeepSeek</a></li>
<li><a href="https://www.anthropic.com/legal/privacy" rel="nofollow ugc">Anthropic</a></li>
</ul>
</li>
</ul>
<h3>Pinecone vector database</h3>
The S2B AI Assistant box makes use of the API provided by <a href="https://www.pinecone.io/product/" rel="nofollow ugc">Pinecone</a>. This plugin does not collect any data from your Pinecone account. The information sent to the Pinecone servers mainly includes the content of your website and the specified context. The usage information displayed in the add-on’s settings is only for your reference. To obtain accurate information about your usage, it is important to check it on the <a href="https://www.pinecone.io/learn/" rel="nofollow ugc">Pinecone website</a>. Additionally, please make sure to review their <a href="https://www.pinecone.io/privacy/" rel="nofollow ugc">Privacy Policy</a> and <a href="https://www.pinecone.io/legal/" rel="nofollow ugc">Legal documents</a> for more details.
<h3>Open AI</h3>
The S2B AI Assistant makes use of the API provided by [OpenAI](https://openai.com/blog/openai-api or [Reference]https://platform.openai.com/docs/api-reference). This plugin does not collect any data from your OpenAI account apart from the number of tokens used. The information sent to the OpenAI servers mainly includes the content of your article and the specified context. The usage information displayed in the add-on’s settings is only for your reference. To obtain accurate information about your usage, it is important to check it on the <a href="https://platform.openai.com/account/usage" rel="nofollow ugc">OpenAI website</a>. Additionally, please make sure to review their <a href="https://openai.com/privacy/" rel="nofollow ugc">Privacy Policy</a> and <a href="https://openai.com/terms/" rel="nofollow ugc">Terms of Service</a> for more details.
<h3>Disclaimer</h3>
The S2B AI Assistant is a plugin that allows users to integrate their websites with AI services such as OpenAI’s ChatGPT, Claude, xAI’s Grok, DeepSeek and Pinecone vector database https://www.pinecone.io/ . In order to use this plugin, you (user of this plugin) must have own API keys and adhere to the guidelines provided by the chosen AI service. When utilizing the S2B AI Assistant, you (user of this plugin) are required to monitor and oversee the content produced by the AI, as well as handle any potential issues or misuse. The developer of the S2B AI Assistant plugin and other related parties cannot be held responsible for any problems or losses that may arise from the usage of the plugin or the content generated by the AI. Users are advised to consult with a legal expert and comply with the applicable laws in their jurisdiction. OpenAI, ChatGPT, and related marks are registered trademarks of OpenAI. Grok, xAI and related marks are registered trademarks of X.AI LLC. Author of this plugin is not a partner of, endorsed by, affiliated with or sponsored by: OpenAI I, L.L.C.,OpenAI Ireland Ltd , xAI LLC, DeepSeek or Pinecone Systems, Inc. 
This plugin is intended for users 18 years of age and older. If users under 18 access this plugin, they must do so under direct adult supervision. Parents, guardians, teachers, or other responsible adults should review all AI-generated content before use and ensure it’s appropriate for the intended audience. This plugin generates AI content for informational purposes only. Content generated by this plugin should NOT be used as professional legal, medical, or financial advice without proper review by qualified professionals. Always consult licensed attorneys, medical professionals, or financial advisors for matters requiring professional expertise.

S2B AI Assistant – ChatBot, Chatbot Inspector, Chatkit, Image Generator

Build AI chatbots, use ChatKit workflows, detect chatbot placements with Chatbot Inspector, and create AI images.

Agenized for WooCommerce vs S2B AI Assistant – ChatBot, Chatbot Inspector, Chatkit, Image Generator