agent001ai

Agent001 – Support Assistant connects your WooCommerce store to agent001 (https://app.agent001.ai), a hosted AI assistant. After a one-click connect (no API keys to copy and paste), the plugin:
<ul>
<li>Sends a snapshot of your products (title, description, price, stock, SKU, categories, variations) to agent001 so the assistant can answer product questions.</li>
<li>Re-syncs automatically whenever a product is created, updated or deleted, so the assistant always sees the current catalog. Per-product updates are queued through Action Scheduler and processed in the background.</li>
<li>Adds the agent001 chat widget to your storefront (a single <script> tag in the footer) once you select an agent in the settings.</li>
<li>Exposes a privacy-protected REST endpoint at <code>/wp-json/agent001/v1/orders/{number}</code> that the chat widget calls from the visitor’s browser to look up an order. The endpoint requires a matching customer email, so it cannot be enumerated.</li>
</ul>
The plugin does not store any new data of its own. It uses standard WooCommerce APIs (<code>wc_get_order</code>, <code>wc_get_products</code>) to read existing data and forward it to agent001. Order data is read on demand only when a chat user asks about a specific order with the matching email.
<h4>Features</h4>
<ul>
<li>One-click Connect / Disconnect — no manual API key copy-paste.</li>
<li>Pick which agent in your agent001 account this store feeds (drop-down in the settings).</li>
<li>Optional category filter — sync only products from the categories you choose.</li>
<li>Realtime per-product sync on create / update / delete via Action Scheduler.</li>
<li>Manual “Sync now” button for bulk imports or to recover from a failed event.</li>
<li>Last sync status and error messages visible in the admin.</li>
<li>Order status lookup — the chat widget asks the visitor for their order number and email, then queries the store directly via the REST endpoint (browser → store, never our backend → store), so it works behind Cloudflare or any other WAF without configuration.</li>
<li>Fully removable — uninstall cleans up every option, transient, and scheduled action created by the plugin.</li>
</ul>
<h3>External services</h3>
This plugin connects to the agent001 service at https://app.agent001.ai. It is required for the assistant to function.
1. One-click connect (only when an admin clicks “Connect”)
<ul>
<li>Endpoint contacted: <code>https://app.agent001.ai/connect</code> and <code>https://app.agent001.ai/connect/exchange</code></li>
<li>Data sent: site URL (your WordPress home URL) and a one-time random state token.</li>
<li>Data received: an API key the plugin stores locally to authenticate further requests.</li>
</ul>
2. Product catalog sync (after connection, automatic)
<ul>
<li>Endpoint contacted: <code>https://app.agent001.ai/api/v1/ingest/products</code> and <code>https://app.agent001.ai/api/v1/ingest/products/{id}</code></li>
<li>Triggered by: the admin clicking “Sync now”, or any product create/update/delete event in WooCommerce (queued through Action Scheduler).</li>
<li>Data sent: per-product information (id, name, description, SKU, price, stock, categories, image URL, variations) and your site URL. No customer or order data is sent during sync.</li>
</ul>
3. Agent selection (admin only)
<ul>
<li>Endpoint contacted: <code>https://app.agent001.ai/api/v1/integrations/me/agents</code></li>
<li>Triggered by: an admin opening the plugin settings or saving the selected agent.</li>
<li>Data sent: the API key in a header. The plugin receives the list of agents available in the connected agent001 account and saves the chosen agent’s ID locally.</li>
</ul>
4. Chat widget (loaded on your storefront pages)
<ul>
<li>Resource loaded: <code>https://app.agent001.ai/embed/loader.js</code> (a script tag added to the footer of your storefront).</li>
<li>The widget is loaded only after an admin selects an agent. It is never rendered in <code>wp-admin</code>.</li>
</ul>
5. Order status lookup (when a chat visitor asks)
<ul>
<li>The chat widget — running in the visitor’s browser, not on our servers — calls your store’s <code>/wp-json/agent001/v1/orders/{order_number}?email={email}</code> endpoint with the customer’s order number and the email used at checkout.</li>
<li>The plugin returns order status, totals, items, shipping method and tracking number only if the email matches the order’s billing email. Customer name and address are never returned.</li>
<li>If you do not want the widget to expose this endpoint, deactivate the plugin or remove the agent selection in the settings — the script tag and the endpoint then stop working.</li>
</ul>
Service terms: https://agent001.ai/terms 
Privacy policy: https://agent001.ai/privacy
<h3>Privacy</h3>
Data leaving your site:
<ul>
<li>Product data is sent to agent001 for catalog indexing whenever you sync. This includes anything you publish on the storefront — titles, descriptions, prices, stock, SKUs, categories, variation attributes, image URLs.</li>
<li>Order data is sent on demand, one order at a time, only when a chat visitor (in their own browser) supplies a matching <code>order_number</code> + <code>email</code>. The response contains: status, dates, currency, total, shipping method, tracking number, line items (name, quantity, price). It deliberately excludes customer name, billing/shipping address, phone number, customer notes, IP address, payment details.</li>
<li>No tracking, analytics or telemetry is sent.</li>
</ul>
Data agent001 keeps:
<ul>
<li>The product snapshot is stored on the agent001 platform for the lifetime of your project there.</li>
<li>The order data the chat asks about is processed transiently by the agent001 backend (kept in memory only during a single chat reply, not written to any database).</li>
</ul>
Widget authentication note:
<ul>
<li>The chat widget loaded on your storefront carries a non-secret site identifier (the <code>widget_key</code>) in a request header when calling the order-lookup endpoint on your store. This identifier prevents off-storefront enumeration but is by design visible to anyone who can load your storefront — it is not a per-user authentication token. Order-status protection comes from the <code>order_number</code> + matching billing email check, not from this header.</li>
</ul>
You can disconnect the plugin at any time. Disconnect clears the API key, removes the chat widget from the storefront, and stops further outbound requests. Uninstalling the plugin removes every option, transient and scheduled action it created.

Agent001 – Support Assistant for WooCommerce

AI customer-support chat for WooCommerce. Syncs your catalog to agent001 and looks up order status from the visitor's browser.

muchatai

Muchat seamlessly integrates a powerful AI-driven chat solution into your WordPress and WooCommerce websites. It offers an intelligent blend of automated AI responses and live chat capabilities, designed to elevate your customer support, foster real-time engagement, and streamline communication. 
By leveraging features like WooCommerce product data synchronization and visitor tracking, Muchat ensures your interactions are timely, relevant, and efficient. This powerful combination not only enhances your customer support operations but also boosts user engagement, improves customer satisfaction, and can help drive conversions.
Benefits of Muchat: 
– Provide instant responses and support, improving customer satisfaction. 
– Engage visitors in real-time, guiding them through your site or products. 
– Streamline product inquiries with direct WooCommerce integration. 
– Enhance operational efficiency with smart chat tools. 
– Customize the chat experience to perfectly match your brand. 
– Increase sales opportunities by being readily available to assist. 
– Offer support across various pages with precise visibility controls.
Key Features: 
– AI-powered chatbot for automated assistance & live chat for human interaction. 
– Deep WooCommerce Integration: 
 – Product information auto-sync with the chat system. 
 – Share product details directly in chat. 
 – View product metadata for informed responses. 
– Advanced Customization: 
 – Custom color schemes to match your website branding. 
 – Adjustable chat widget position (e.g., bottom-right, bottom-left). 
 – Configurable initial greeting messages. 
– Smart Controls: 
 – Scheduling Options: Define chat availability based on your business hours or staff presence. 
 – Multi-Page Visibility: Precisely control on which pages the chat widget appears or is hidden. 
 – Visitor Information Tracking: Understand your visitors better. 
– Mobile-Friendly & Responsive Design: Ensures a great user experience on all devices. 
– Easy Setup: Quickly connect with your Muchat Agent ID.
Learn more at https://mu.chat
<h3>Privacy Policy</h3>
Muchat collects and processes user data as necessary to provide its chat functionality and improve service. This may include:
<ul>
<li>Chat messages exchanged.</li>
<li>User contact information (e.g., name, email) if voluntarily provided by the user.</li>
<li>Information about pages visited on your site where Muchat is active.</li>
<li>WooCommerce product interaction data (if WooCommerce is active and integrated).</li>
</ul>
We are committed to user privacy. For more detailed information about how we collect, use, and protect data, please visit our full privacy policy page https://docs.mu.chat/privacy/privacy-policy.
<h3>Troubleshooting</h3>
<h4>“Token validation failed: User has blocked requests through HTTP” error</h4>
This error indicates that your WordPress installation is configured to block external HTTP requests, which Muchat needs to communicate with its core service.
To resolve this:
<ol>
<li>Access your WordPress installation files (usually via FTP or your hosting control panel).</li>
<li>Locate and edit the <code>wp-config.php</code> file in the root of your WordPress directory.</li>
<li>Find if <code>define('WP_HTTP_BLOCK_EXTERNAL', true);</code> exists.</li>
<li>You have two options:
<ul>
<li>Option A (Allow all external requests – less secure): 
Change it to <code>define('WP_HTTP_BLOCK_EXTERNAL', false);</code></li>
<li>Option B (Recommended – Allow specific hosts): 
Add <code>app.mu.chat</code> to the list of allowed hosts. If <code>WP_ACCESSIBLE_HOSTS</code> is already defined, add <code>app.mu.chat</code> to the comma-separated list. Otherwise, add a new line: 
 define(‘WP_ACCESSIBLE_HOSTS’, ‘app.mu.chat,*.wordpress.org’); (Ensure <code>*.wordpress.org</code> is included if it was there or if you need updates for WordPress core/plugins/themes via HTTP).</li>
</ul>
</li>
</ol>
Important: Use the exact domain <code>app.mu.chat</code>. Wildcard patterns like <code>*.mu.chat</code> are generally not supported by <code>WP_ACCESSIBLE_HOSTS</code>.

Muchat – AI Chatbot (with Autosync)

Integrate MuChat: AI Chatbot for WordPress/WooCommerce, with auto-sync for enhanced customer support

Agent001 – Support Assistant for WooCommerce vs Muchat – AI Chatbot (with Autosync)