agent001ai

Agent001 – Support Assistant connects your WooCommerce store to agent001 (https://app.agent001.ai), a hosted AI assistant. After a one-click connect (no API keys to copy and paste), the plugin:
<ul>
<li>Sends a snapshot of your products (title, description, price, stock, SKU, categories, variations) to agent001 so the assistant can answer product questions.</li>
<li>Re-syncs automatically whenever a product is created, updated or deleted, so the assistant always sees the current catalog. Per-product updates are queued through Action Scheduler and processed in the background.</li>
<li>Adds the agent001 chat widget to your storefront (a single <script> tag in the footer) once you select an agent in the settings.</li>
<li>Exposes a privacy-protected REST endpoint at <code>/wp-json/agent001/v1/orders/{number}</code> that the chat widget calls from the visitor’s browser to look up an order. The endpoint requires a matching customer email, so it cannot be enumerated.</li>
</ul>
The plugin does not store any new data of its own. It uses standard WooCommerce APIs (<code>wc_get_order</code>, <code>wc_get_products</code>) to read existing data and forward it to agent001. Order data is read on demand only when a chat user asks about a specific order with the matching email.
<h4>Features</h4>
<ul>
<li>One-click Connect / Disconnect — no manual API key copy-paste.</li>
<li>Pick which agent in your agent001 account this store feeds (drop-down in the settings).</li>
<li>Optional category filter — sync only products from the categories you choose.</li>
<li>Realtime per-product sync on create / update / delete via Action Scheduler.</li>
<li>Manual “Sync now” button for bulk imports or to recover from a failed event.</li>
<li>Last sync status and error messages visible in the admin.</li>
<li>Order status lookup — the chat widget asks the visitor for their order number and email, then queries the store directly via the REST endpoint (browser → store, never our backend → store), so it works behind Cloudflare or any other WAF without configuration.</li>
<li>Fully removable — uninstall cleans up every option, transient, and scheduled action created by the plugin.</li>
</ul>
<h3>External services</h3>
This plugin connects to the agent001 service at https://app.agent001.ai. It is required for the assistant to function.
1. One-click connect (only when an admin clicks “Connect”)
<ul>
<li>Endpoint contacted: <code>https://app.agent001.ai/connect</code> and <code>https://app.agent001.ai/connect/exchange</code></li>
<li>Data sent: site URL (your WordPress home URL) and a one-time random state token.</li>
<li>Data received: an API key the plugin stores locally to authenticate further requests.</li>
</ul>
2. Product catalog sync (after connection, automatic)
<ul>
<li>Endpoint contacted: <code>https://app.agent001.ai/api/v1/ingest/products</code> and <code>https://app.agent001.ai/api/v1/ingest/products/{id}</code></li>
<li>Triggered by: the admin clicking “Sync now”, or any product create/update/delete event in WooCommerce (queued through Action Scheduler).</li>
<li>Data sent: per-product information (id, name, description, SKU, price, stock, categories, image URL, variations) and your site URL. No customer or order data is sent during sync.</li>
</ul>
3. Agent selection (admin only)
<ul>
<li>Endpoint contacted: <code>https://app.agent001.ai/api/v1/integrations/me/agents</code></li>
<li>Triggered by: an admin opening the plugin settings or saving the selected agent.</li>
<li>Data sent: the API key in a header. The plugin receives the list of agents available in the connected agent001 account and saves the chosen agent’s ID locally.</li>
</ul>
4. Chat widget (loaded on your storefront pages)
<ul>
<li>Resource loaded: <code>https://app.agent001.ai/embed/loader.js</code> (a script tag added to the footer of your storefront).</li>
<li>The widget is loaded only after an admin selects an agent. It is never rendered in <code>wp-admin</code>.</li>
</ul>
5. Order status lookup (when a chat visitor asks)
<ul>
<li>The chat widget — running in the visitor’s browser, not on our servers — calls your store’s <code>/wp-json/agent001/v1/orders/{order_number}?email={email}</code> endpoint with the customer’s order number and the email used at checkout.</li>
<li>The plugin returns order status, totals, items, shipping method and tracking number only if the email matches the order’s billing email. Customer name and address are never returned.</li>
<li>If you do not want the widget to expose this endpoint, deactivate the plugin or remove the agent selection in the settings — the script tag and the endpoint then stop working.</li>
</ul>
Service terms: https://agent001.ai/terms 
Privacy policy: https://agent001.ai/privacy
<h3>Privacy</h3>
Data leaving your site:
<ul>
<li>Product data is sent to agent001 for catalog indexing whenever you sync. This includes anything you publish on the storefront — titles, descriptions, prices, stock, SKUs, categories, variation attributes, image URLs.</li>
<li>Order data is sent on demand, one order at a time, only when a chat visitor (in their own browser) supplies a matching <code>order_number</code> + <code>email</code>. The response contains: status, dates, currency, total, shipping method, tracking number, line items (name, quantity, price). It deliberately excludes customer name, billing/shipping address, phone number, customer notes, IP address, payment details.</li>
<li>No tracking, analytics or telemetry is sent.</li>
</ul>
Data agent001 keeps:
<ul>
<li>The product snapshot is stored on the agent001 platform for the lifetime of your project there.</li>
<li>The order data the chat asks about is processed transiently by the agent001 backend (kept in memory only during a single chat reply, not written to any database).</li>
</ul>
Widget authentication note:
<ul>
<li>The chat widget loaded on your storefront carries a non-secret site identifier (the <code>widget_key</code>) in a request header when calling the order-lookup endpoint on your store. This identifier prevents off-storefront enumeration but is by design visible to anyone who can load your storefront — it is not a per-user authentication token. Order-status protection comes from the <code>order_number</code> + matching billing email check, not from this header.</li>
</ul>
You can disconnect the plugin at any time. Disconnect clears the API key, removes the chat widget from the storefront, and stops further outbound requests. Uninstalling the plugin removes every option, transient and scheduled action it created.

Agent001 – Support Assistant for WooCommerce

AI customer-support chat for WooCommerce. Syncs your catalog to agent001 and looks up order status from the visitor's browser.

Uplizd Official

Uplizd Engage – Widget Chat adds Uplizd Engage’s AI chatbot to your WordPress site using simple form fields. Enter your Flow ID and API Key from the Uplizd Engage dashboard; the plugin enqueues the embed script and configuration via WordPress hooks—no arbitrary script or code insertion.
Why Choose Uplizd Engage – Widget Chat:
<ul>
<li>Two setup modes – JSON Import tab: paste config JSON for quick setup. Custom tab: fill form fields manually</li>
<li>Secure – No arbitrary CSS/JS/PHP; plugin builds and enqueues the embed properly</li>
<li>Automatic placement – Script is injected after the body tag (or in footer for themes without wp_body_open support)</li>
<li>Optional customization – Window title, Theme Color (#00C2C9 default), Chat bubble button color (#000000 default), placeholder, position (Bottom Right default), theme (Light default), logo URL, Use primary color for header (default checked)</li>
<li>Mobile responsive – Works on all devices and screen sizes</li>
<li>Lightweight – Script loaded with defer; minimal impact on performance</li>
<li>WordPress compliant – Uses wp_enqueue_script and sanitized options only</li>
</ul>
How It Works:
<ol>
<li>Log in to the Uplizd Engage dashboard, select your Agent, open Deploy from the left menu, and click the WordPress logo to get your configuration values</li>
<li>JSON Import tab: Paste the JSON config and click “Import from JSON”, or Custom tab: Enter Flow ID and API Key in the form fields</li>
<li>Optionally set window title, Theme Color, Chat bubble button color, placeholder, position, theme, logo URL, and Use primary color for header</li>
<li>Enable the chatbot and save; the plugin injects the embed script and config for you</li>
</ol>
Perfect for:
<ul>
<li>Customer support automation</li>
<li>Lead generation and qualification</li>
<li>FAQ automation</li>
<li>E-commerce product assistance</li>
<li>Appointment booking</li>
<li>General inquiries</li>
<li>24/7 customer engagement</li>
</ul>
<h3>External Services</h3>
This plugin relies on Uplizd Engage’s external service to provide chatbot functionality. By using this plugin, your website will connect to third-party services operated by Uplizd Inc. / Uplizd Engage.
What is sent and when:
<ul>
<li>When the chatbot widget loads on your website, a connection is established to Uplizd Engage’s servers</li>
<li>User chat messages and interactions are transmitted to Uplizd Engage’s API for processing and AI response generation</li>
<li>The chatbot widget JavaScript bundle is loaded from Uplizd Engage’s CDN</li>
<li>Data transmission occurs whenever a visitor interacts with the chatbot on your site</li>
<li>Session data and analytics may be collected to improve chatbot performance</li>
</ul>
External services used:
<ol>
<li>
Uplizd Engage Chat API
<ul>
<li>Service URL: https://api-engage.upliz.dev (or your configured host URL)</li>
<li>Purpose: Backend API for processing chat messages, managing conversations, and generating AI responses</li>
<li>Data sent: Chat messages, session data, user interactions, timestamps</li>
<li>When: Every time a visitor sends a message through the chatbot</li>
</ul>
</li>
<li>
Uplizd Engage CDN
<ul>
<li>Script URL: https://engage.upliz.dev/embed/bundle.min.js (or your configured script URL)</li>
<li>Purpose: Delivers the chatbot widget interface and functionality</li>
<li>Data sent: Page URL, referrer, basic browser information</li>
<li>When: Every time a page with the chatbot loads on your website</li>
</ul>
</li>
</ol>
Legal information:
<ul>
<li>Service provider: Uplizd Inc. (Uplizd Engage)</li>
<li>Website: https://engage.uplizd.ai</li>
<li>Terms of Service: https://engage.uplizd.ai/en/legal/terms</li>
<li>Privacy Policy: https://engage.uplizd.ai/en/legal/privacy</li>
</ul>
Important – Your responsibilities:
By installing and activating this plugin, you acknowledge that:
<ul>
<li>User data will be transmitted to Uplizd Engage’s third-party servers for processing</li>
<li>You are responsible for ensuring compliance with applicable privacy laws in your jurisdiction (GDPR, CCPA, etc.)</li>
<li>You should update your website’s privacy policy to disclose this third-party data sharing</li>
<li>Uplizd Engage’s Terms of Service and Privacy Policy apply to all data processed through their service</li>
<li>You should inform your website visitors about the use of this chatbot service</li>
</ul>
Data protection:
<ul>
<li>All data transmission occurs over secure HTTPS connections</li>
<li>Uplizd Engage follows industry-standard security practices</li>
<li>For detailed information about data handling, retention, and processing, please review Uplizd Engage’s Privacy Policy</li>
</ul>
Please review Uplizd Engage’s Terms of Service and Privacy Policy carefully before using this plugin.
<h3>Support</h3>
For plugin-related issues, please use the WordPress.org support forum.
For Uplizd Engage service questions or chatbot configuration help: 
* Email: info@uplizd.ai 
* Dashboard: https://engage.uplizd.ai
<h3>About Uplizd Engage</h3>
Uplizd Engage is an AI-powered customer engagement platform that helps businesses automate customer support, generate leads, and improve customer satisfaction through intelligent chatbot conversations.
Learn more at https://engage.uplizd.ai

Uplizd Engage – Widget Chat

Add Uplizd Engage chatbot to your WordPress site using Flow ID and API key. Two setup modes: paste JSON config or use the custom form.

Agent001 – Support Assistant for WooCommerce vs Uplizd Engage – Widget Chat