vikramghadge

<p>AI Chat Assist enables administrators to:<br />
    – Integrate an API key for the AI Chat Assist Bot.<br />
    – Validate the API key.<br />
    – Embed required scripts and elements into the frontend, activating chatbot functionalities.<br />
    – Embed scripts do some API class mentoined below the description about the api calls.</p>
<p>This plugin ensures a smart, dynamic user experience powered by artificial intelligence.</p>
<h3>CSS/JS USED</h3>
<pre><code>- The script and style that is included after adding the correct API key is (https://cdn.jsdelivr.net/gh/Open-infotech/AiAssistJsLibForWeb@feature/version2.0/src/v1/7/bundle.js) and (assets/css/ai-assist-bot-style.css) for the funcnality of BOT
- For admin ai chat assist settings page style ( assets/css/acachat-admin-style.css )
- Used for admin ai chat assist settings page style(assets/css/bootstrap.min.css )
- For doing ajax call to save the API key ( assets/js/acachat-admin-script.js )<h3>API Integration</h3>    1 Init API :-
    Purpose: Initializes the chatbot by securely passing configuration details and setting up the user session.
    Endpoint: `https://api.aichatassist.com/api/webbot/init?secret_key=your_key`
    Parameters:
        - Secret Key:** Validates API calls.
        - User Token:** Unique identifier for user sessions.
        - Website Domain:** Specifies the website embedding the chatbot.

2. Ask API :-
    Purpose: Handles user queries and delivers intelligent responses.
    Endpoint: `https://api.aichatassist.com/api/webbot/ask?secret_key=your_key`
    Parameters:
        - Bot ID: Identifies the chatbot instance. 
        - Question: User query.
        - User Token: Maintains session continuity.
        - Website Domain: Specifies the domain embedding the chatbot.<h3>Third-Party Services</h3>    The AI Chat Assist plugin integrates the following third-party services to deliver its core functionalities:
1. OpenAI (Smart Replies)
    ● Purpose: Generates context-aware and intelligent chatbot replies for user queries.
    ● Service URL: OpenAI (https://openai.com/)
2. Speechify (Text-to-Speech)
    ● Purpose: Converts chatbot text responses into audio to enable the audio bot feature.
    ● Service URL: Speechify ( https://speechify.com/ )
3. Local Storage
    ● Purpose: Stores chat history locally in the user’s browser to enhance user experience and allow session continuity.
    ● Data Safety: Chat history stored in the browser is safe and not transmitted to external servers. Users can clear this data through their browser settings if desired.
4. CDN Hosting for bundle.js
    ● Purpose: A JavaScript file (bundle.js) hosted on a CDN is used to enable chatbot functionality.
    ● Source: Hosted on a public GitHub repository and served via CDN for easy integration.
    ● GitHub Repository: AI Chat Assist Repository ( https://github.com/Open-infotech/AiAssistJsLibForWeb/tree/master/src )<h3>Terms & Conditions</h3>    1. Acceptance of Terms
    By accessing or using AI Chat Assist, you agree to comply with and be bound by these terms. If you do not agree with any part of these terms, you must discontinue use of the service.

2. Use of Services
    AI Chat Assist provides AI-powered communication tools for websites.
    ● Users are responsible for their actions and interactions while using the plugin.
    ● Misuse, unethical conduct, or violation of these terms may result in termination of service access.

3. User Responsibilities
    ● Users must ensure the confidentiality of their login credentials.
    ● Sharing or compromising account security is prohibited.
    ● AI Chat Assist is not responsible for unauthorized access resulting from user negligence in safeguarding account information.

4. Data Privacy
    AI Chat Assist respects your privacy. By using the plugin, you agree to the collection and processing of data as outlined in our Privacy Policy.
    ● The plugin collects minimal data necessary to provide and improve services.
    ● Chat history is stored securely in the user’s browser and is not shared externally.

5. Intellectual Property
    All content, designs, logos, and materials available through AI Chat Assist are the property of the platform.
    ● Users agree not to reproduce, modify, or distribute any content without explicit written permission.

6. Limitation of Liability
    ● AI Chat Assist is provided on an "as-is" basis without any warranties, express or implied.
    ● The platform does not guarantee uninterrupted service or complete accuracy of responses.
    ● AI Chat Assist is not liable for damages, losses, or interruptions resulting from the use of the service.

7. Termination of Services
    AI Chat Assist reserves the right to:
    ● Suspend or terminate user accounts at its discretion.
    ● Take action against misuse, violations, or unethical conduct.

8. Updates to Terms
    These Terms & Conditions may be updated periodically.
    ● Users will be notified of significant changes.
    ● Continued use of the platform constitutes acceptance of the updated terms.<h3>Privacy Policy</h3>    1. Privacy Commitment
    At AI Chat Assist, we prioritize your privacy and are committed to safeguarding your personal information. This Privacy Policy outlines how your data is collected, processed, and protected.

2. Information Collection What We Collect
    ● Data provided during interactions with the chatbot (e.g., chat inputs).
    ● Session metadata such as timestamps and interaction patterns.
    Storage
    ● Chat history and metadata are stored locally in the user’s browser.
    ● Data Safety: Chat history stored locally is safe, remains on the user’s device, and is not transmitted to external servers.

3. Data Usage
    Purpose of Data Collection
    ● Generate intelligent responses using OpenAI.
    ● Convert text responses to audio using Speechify.
    ● Improve overall service quality and user experience.
    Third-Party Services
    ● Data transmitted to OpenAI and Speechify is subject to their respective privacy policies.

4. Data Sharing What We Share
    ● Data necessary to enable functionalities (e.g., user inputs sent to OpenAI for smart replies).
    What We Don’t Share
    ● Data is not sold or shared with unauthorized third parties.

5. Security Measures Data Protection
    ● AI Chat Assist employs industry-standard encryption and secure communication protocols.
    User Responsibility
    ● Users are encouraged to use strong passwords and manage their device security.

6. Cookies and Tracking
    ● Cookies and similar technologies may be used to track usage patterns and enhance the user experience.
    ● Users can manage cookie preferences through their browser settings.

7. Children’s Privacy
    ● The platform is not intended for users under the age of 13.
    ● If you believe a child’s data has been inadvertently collected, contact us immediately for deletion.

8. Data Retention
    ● User data is retained only as long as necessary for service delivery or as required by law.
    ● Users may request data deletion, subject to compliance with legal obligations.

9. Policy Updates
    ● AI Chat Assist reserves the right to update this Privacy Policy periodically.
    ● Users will be informed of significant changes, and continued use constitutes acceptance of the updated policy.

10. Contact Information
    For privacy-related questions, concerns, or requests, please contact us:
    ● Email:vik@open-infotech.com
    ● Hosted Link: Privacy & Terms ( https://www.aichatassist.com/privacypolicy )
</code></pre>


AI Chat Assist

AI Chat Assist - Seamlessly integrate API keys for intelligent chatbot functionalities.

Ometrics, LLC

<h4>What is Ochatbot?</h4>
<p>Ochatbot is an AI chatbot that can be used as an eCommerce chatbot, Support chatbot, and a LeadBot. Created in 2017, Ochatbot’s unique technology uses generative AI similar to ChatGPT and Scripted Natural Language Processing (NLP) AI to generate human-like textual conversations that focus on customer service, support, and engagement.</p>
<span class="embed-youtube" style="text-align:center; display: block;"><iframe loading="lazy" class="youtube-player" width="750" height="422" src="https://www.youtube.com/embed/OX43amQHnm4?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent" allowfullscreen="true" style="border:0;" sandbox="allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox"></iframe></span>
<h3>Easy Setup</h3>
<p>No coding is required! Simply install the Ochatbot plugin, then Ochatbot crawls your WordPress site content and imports WooCommerce data directly into Ochatbot’s generative AI brain. You now have a working chatbot that can answer support and or product questions and for eCommerce applications can recommend products.</p>
<p>Fine-tune your visitor’s experiences with tailored responses for common customer questions, product inquiries, personalized recommendations, promotional offerings, lead generation, custom product finder, optional live chat, surveys, and more.</p>
<h3>When Customers Engage with Ochatbot:</h3>
<h4>20% to 40% increase in revenue</h4>
<p>By quickly overcoming customer buying obstacles and assisting them to the right product your Woocommerce store will see a lift in sales and average order value when shoppers engage with Ochatbot.</p>
<p><strong>eCommerce features include:</strong></p>
<ul>
<li>Abandoned cart recovery</li>
<li>Product upsells and cross-sells</li>
<li>Feature product images, videos, and text</li>
<li>Add-to-cart shopping directly from the chatbot window.</li>
</ul>
<h4>5%-35% lift in Average Order Value (AOV)</h4>
<p>Ochatbot recommends products to purchase upselling and cross-selling. This increases the average order value of a purchase</p>
<h4>25%-45% reduction in customer support tickets.</h4>
<p>Help customers immediately with 24/7 customer support, reducing support times and building customer satisfaction. Ochatbot sources its answers from your website content, FAQs, and other documents such as customer support training documents. Create question-and-answer sessions to narrow down a specific question to provide the right answer.</p>
<p>Ochatbot handles the #1 eCommerce question, “Where’s my order?” and other repetitive queries with ease, freeing up valuable time for your support team to focus on customers who require more personalized assistance.</p>
<p><strong>We Guarantee a Positive ROI or We Work for Free</strong></p>
<p>That’s right! We are so confident that Ochatbot will increase your sales, AOV, and reduce your support tickets that we provide a <a href="https://www.ometrics.com/ochatbot-for-enterprise/" rel="nofollow ugc">Guarantee</a> with our Pro and Enterprise plans. <a href="https://www.ometrics.com/ochatbot-for-enterprise/" rel="nofollow ugc">Learn More</a></p>
<h3>HOW DOES OCHATBOT WORK?</h3>
<p>Ochatbot’s AI uses Ometrics’ proprietary Scripted NLP AI and Generative AI to create natural-sounding answers to user questions. The AI first engages the customers with questions to determine the best way to respond.  This can often be broken down into these use cases:</p>
<p>User wants…</p>
<ul>
<li>to look for an exact product</li>
<li>to look for a product for a particular use </li>
<li>to ask additional questions to determine the best product fit</li>
<li>to look for customer support or service</li>
<li>to look for order status and tracking. </li>
<li>to inquire about something that needs legally accurate responses, such as FDA-approved products, medical questions, warranties, etc.</li>
<li>to switch to live chat. If a support person is not available, Ochatbot sends in a ticket.</li>
<li>receive a quote and go through qualifying questions. Ochatbot then sends the lead as an email or to the ticketing system.</li>
</ul>
<p>After the Engagement question is defined, the AI will either respond with a scripted or generative response. The generative response is only from the data gathered from the site and the documents provided.</p>
<p>Each week a report is sent to you with the top KPIs such as:</p>
<ul>
<li>Page Engagement: See what pages receive the most chatbot inquiries, so you can improve page conversion rate. </li>
<li>Top Button Clicks: Gain additional insights about customer interests by tracking their button clicks within Ochatbot.  </li>
<li>Total number of sales generated by Ochatbot, number of support tickets, and more.</li>
</ul>
<h3>FEATURES</h3>
<h4>Generative AI</h4>
<p>Ometrics proprietary generative AI technology creates unique and relevant responses to user inquiries. When installed it instantly ingests all the content and product data on your site so customers can ask questions and get answers. Similar to ChatGPT, Ometrics’ proprietary generative AI technology is designed for website visitors asking questions about your business.</p>
<h4>Scripted NLP AI</h4>
<p>Create AI intents and simple rule-based conversational flows using Ochatbot’s Scripted Natural Language Processing AI.  Our intuitive drag-and-drop interface allows you to visually create predetermined responses that are non-changeable and legally accurate. Additionally, this scripted, intent-based system allows you to direct users toward specific products and services, as well as build qualifying lead forms and surveys.</p>
<h4>Awesome Support</h4>
<p>We are not satisfied unless you are. So don’t hesitate to contact us for questions.</p>
<h4>Abandoned Cart</h4>
<p>Alert customers of abandoned items in the cart and incomplete checkouts.</p>
<h4>Order Status</h4>
<p>Answer customers’ #1 question: “Where’s my order?” with order status and tracking.</p>
<h4>Ochatbot Requires No Programming</h4>
<p>Ochatbot’s easy, no-code setup allows the AI to learn everything it needs upon installation.</p>
<h4>Natural Language Processing</h4>
<p>Ometrics’ unique NLP AI allows for natural topic switching amongst predetermined responses. Seamlessly switch from Scripted NLP AI to Generative AI to control the response you need.</p>
<h4>Ochatbot Reporting Provides Marketing Insights</h4>
<p>Identify key obstacles that are getting in the way of your customers making a purchase. From site bugs and confusing purchase processes to shopping behavior metrics and more.</p>
<h4>The Ochatbot Engagement Question Module</h4>
<p>Ochatbot allows you to create any type of branching conversation you may have with your customers to answer their questions and get around sales obstacles to purchase quickly.</p>
<h4>Page Targeting</h4>
<p>Engage visitors with the right questions at the right time in their sales journey.</p>
<h4>Connect Your Apps and Automate Workflows</h4>
<p>Connect to 1000s of CRM and email systems with a Zapier connection.</p>
<h4>9 Bonus Engagement Tools</h4>
<p>Live Chat, LeadBot, Exit Popups, Mobile Banners, Lead & Offer Sliders, and more.</p>
<h4>Pro and Enterprise Plans are Guaranteed</h4>
<p>Let us take care of everything for you with our Pro plan. We build, customize, and maintain your AI chatbot. We’re so confident in Ochatbot that we Guarantee a positive ROI or we work for free.</p>
<h3>Usage</h3>
<ol>
<li>If you already have an account at Ometrics, just activate the plugin, connect to your Ometrics account on the <code>Settings > Ochatbot - AI Chatbot for eCommerce & Support</code> page, and your Ochatbot will appear on your site.</li>
<li>You can create your free account at <a href="https://www.ometrics.com/user_registration?free_account=1" rel="nofollow ugc">Ometrics.com</a>.</li>
<li>Create your Ochatbot and adjust your configuration at <a href="https://www.ometrics.com/user" rel="nofollow ugc">Ometrics.com</a>.</li>
</ol>


Ochatbot – AI Chatbot for eCommerce & Support

Increase eCommerce sales and leads with Ochatbot - a free AI Chatbot.

AI Chat Assist vs Ochatbot – AI Chatbot for eCommerce & Support