Text

<p><strong>Text connects customer conversations with real purchase behavior.</strong></p>
<p>It helps you engage visitors in real time, see what they are browsing, and understand whether conversations influence sales. Instead of using chat only for support, Text gives you visibility into how interactions impact revenue.</p>
<p>If chat plays a role in the buying journey, it should move it forward.</p>
<h4>🔍 Real-time visibility during conversations</h4>
<p>When a visitor starts a chat, context matters.</p>
<p>Text allows you to:<br />
– Engage customers with automated campaigns<br />
– Centralize conversations from all channels<br />
– Deliver personalized customer experiences</p>
<p>Your team responds with full visibility, not guesswork.</p>
<h4>⚡ AI assistance that supports sales</h4>
<p>Text includes AI-powered automation that can:<br />
– Answer common product questions<br />
– Handle repetitive inquiries<br />
– Assist customers during purchase decisions</p>
<p>It allows your team to focus on higher-value conversations while maintaining fast response times.</p>
<h4>📈 Revenue-focused analytics</h4>
<p>Text connects conversations with completed orders so you can measure impact.</p>
<p><strong>Track</strong>:<br />
– Key performance metrics for your support team<br />
– Customer satisfaction levels<br />
– AI agent performance<br />
– Most frequent topics discussed in conversations</p>
<p>Export data for reporting and performance analysis.</p>
<h4>🎯 Built for measurable growth</h4>
<p>Text is designed for businesses that want clarity. It gives you the context to convert and the data to back it up.</p>
<h4>About us</h4>
<p>Text is a software company founded in 2002, Poland, focused on customer communication and ecommerce engagement solutions.</p>
<p>Over more than two decades, the company has expanded from a web live chat tool into a broader customer interaction platform that includes:</p>
<ul>
<li><a href="https://www.livechat.com/?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing" rel="nofollow ugc">LiveChat</a> – real-time messaging for sales and support</li>
<li><a href="https://www.chatbot.com/?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing" rel="nofollow ugc">ChatBot</a> – AI-powered automation and chatbot agents</li>
<li><a href="https://www.helpdesk.com/?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing" rel="nofollow ugc">HelpDesk</a> – help desk software with ticketing and email support</li>
<li><a href="https://www.knowledgebase.com/?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing" rel="nofollow ugc">KnowledgeBase</a> – self-service documentation</li>
<li><a href="https://openwidget.com/?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing" rel="nofollow ugc">OpenWidget</a> – a customer service widget creator tool</li>
</ul>
<p><strong>Press & brand assets</strong></p>
<p>Writing about Text or our products? Visit the <a href="https://www.text.com/press/?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing" rel="nofollow ugc">Text Press Office</a> to download our logo, product screenshots, and official brand guidelines.</p>
<h3>External services</h3>
<p>This plugin relies on Text (text.com), a third-party customer service and AI chatbot platform, to provide its core functionality.</p>
<h4>Account connection</h4>
<p>When you click “Connect to Text”, the plugin redirects your browser to Text’s account management API at https://api.text.com. The following data is sent as part of this request:</p>
<ul>
<li>WordPress admin email address</li>
<li>WordPress site URL and admin URL</li>
<li>PHP version, WordPress version, and plugin version</li>
<li>WooCommerce version (if WooCommerce is active)</li>
</ul>
<p>This data is used by Text to pre-fill your account setup and associate the plugin installation with your Text account.</p>
<h4>Chat widget</h4>
<p>Once connected, the plugin loads a JavaScript chat widget on your site’s frontend pages. This widget is served from Text’s CDN and enables real-time customer conversations. Visitor interaction data (such as chat messages and browsing context) is processed by Text’s servers as part of normal widget operation.</p>
<p>This service is provided by Text, Inc:<br />
– <a href="https://www.text.com/legal/terms-of-use/?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing" rel="nofollow ugc">Terms of service</a><br />
– <a href="https://www.text.com/legal/privacy-policy/?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing" rel="nofollow ugc">Privacy policy</a></p>


AI Chatbot by Text

AI-native customer service engine for ecommerce growth. Turn conversations into measurable revenue.

kognetiks

<p><strong>Quiet Proof for Your Website</strong></p>
<p>Most websites are having conversations you never see.</p>
<p>Visitors ask questions, express confusion, or look for answers without ever filling out a form or opening a ticket. Traditional analytics don’t show this. Chat logs are too noisy to monitor at scale.</p>
<p><strong>Kognetiks Chatbot turns those invisible interactions into quiet proof of value.</strong></p>
<p>Instead of guessing whether your chatbot is helping, you receive clear, human-readable summaries that show what visitors asked, where AI helped, and where attention may be needed.</p>
<p>No dashboards to babysit.<br />
No transcripts to dig through.<br />
Just insight, delivered.</p>
<h3>What Makes This Different</h3>
<p>Kognetiks is not a novelty chatbot.  It is build for understanding, oversight, and long-term use.</p>
<p>It is designed for <strong>visibility, oversight, and measurable outcomes</strong>, so you can understand how AI is actually being used on your site.</p>
<p>AI assists.<br />
Humans decide.</p>
<h3>Who This Is For</h3>
<p>This plugin is a strong fit if you:</p>
<ul>
<li>Want to know what visitors are really asking</li>
<li>Care about intent, not just answers</li>
<li>Need proof that AI is providing value</li>
<li>Prefer insight delivered automatically</li>
<li>Value transparency over black-box automation</li>
</ul>
<p>Common users include:</p>
<ul>
<li>Agencies managing client websites</li>
<li>Consultants and site owners</li>
<li>Product and content teams</li>
<li>Founders who want clarity, not noise</li>
</ul>
<h3>Who This Is Not For</h3>
<p>This plugin may not be a fit if you:</p>
<ul>
<li>Only want a novelty chatbot</li>
<li>Expect AI to operate without human oversight</li>
<li>Prefer opaque or fully autonomous systems</li>
<li>Don’t want visibility into AI behavior</li>
</ul>
<h3>Key Outcomes</h3>
<p>With Kognetiks, you can:</p>
<ul>
<li>See what visitors asked without reading every transcript</li>
<li>Understand engagement and intent patterns over time</li>
<li>Identify unanswered questions and content gaps</li>
<li>Demonstrate real, ongoing value from conversational AI</li>
</ul>
<h3>Conversation Digest</h3>
<p>Automatically summarizes real chatbot interactions, including:</p>
<ul>
<li>Common questions and themes</li>
<li>Signals of confusion, friction, or opportunity</li>
<li>High-level engagement and sentiment indicators</li>
</ul>
<p>Reports are delivered automatically to your inbox.</p>
<p>No dashboards required.</p>
<h3>Proof-of-Value Reporting</h3>
<p>Turns invisible chatbot activity into visible outcomes:</p>
<ul>
<li>Usage and engagement trends</li>
<li>Evidence of support and efficiency gains</li>
<li>Insight you can act on or share</li>
</ul>
<p>Ideal for agencies, consultants, and teams who need to justify ongoing value.</p>
<h3>Key Features</h3>
<ul>
<li>Conversation Digest summaries</li>
<li>Proof-of-value reporting</li>
<li>Reports are designed to be shared as-is, without explanation</li>
<li>Supports multiple AI engines (OpenAI, Azure OpenAI, NVIDIA, Anthropic, Mistral, DeepSeek, Google, JAN.AI)</li>
<li>Knowledge Navigator for site-aware responses</li>
<li>Custom assistants for specific purposes</li>
<li>Conversation logging with export options</li>
<li>Sentiment and engagement signals</li>
<li>Optional voice and speech support</li>
<li>Embedded or floating chat via shortcode</li>
</ul>
<h3>Philosophy</h3>
<p><strong>Designed for visibility, not guesswork.</strong></p>
<p>The <strong>Kognetiks Chatbot</strong> helps you understand when AI is helping, when it needs adjustment, and where small changes can quietly make a big difference.</p>
<h3>External Services</h3>
<p>The <strong>Kognetiks Chatbot</strong> plugin relies on external AI services to provide chatbot functionality. It sends user queries and related data to a third-party AI provider for processing and response generation. By using this plugin, you agree to abide by each service’s terms of service and privacy policy:</p>
<ul>
<li><strong>OpenAI</strong>: <a href="https://platform.openai.com/terms" rel="nofollow ugc">Terms of Use</a> | <a href="https://openai.com/policies/privacy-policy/" rel="nofollow ugc">Privacy Policy</a></li>
<li><strong>Azure OpenAI</strong>: <a href="https://learn.microsoft.com/en-us/legal/cognitive-services/openai/data-privacy?tabs=azure-portal" rel="nofollow ugc">Terms of Use</a> | <a href="https://www.microsoft.com/en-us/privacy/privacystatement" rel="nofollow ugc">Privacy Policy</a></li>
<li><strong>NVIDIA</strong>: <a href="https://www.nvidia.com/en-us/about-nvidia/nv-accounts/" rel="nofollow ugc">Terms of Use</a> | <a href="https://www.nvidia.com/en-us/about-nvidia/privacy-policy/" rel="nofollow ugc">Privacy Policy</a></li>
<li><strong>Anthropic</strong>: <a href="https://www.anthropic.com/legal/consumer-terms" rel="nofollow ugc">Terms of Service</a> | <a href="https://docs.anthropic.com/en/docs/legal-center/privacy" rel="nofollow ugc">Privacy Policy</a></li>
<li><strong>DeepSeek</strong>: <a href="https://chat.deepseek.com/downloads/DeepSeek%20User%20Agreement.html" rel="nofollow ugc">Terms of Use</a> | <a href="https://chat.deepseek.com/downloads/DeepSeek%20Privacy%20Policy.html" rel="nofollow ugc">Privacy Policy</a></li>
<li><strong>Mistral</strong>: <a href="https://mistral.ai/terms#terms-of-service" rel="nofollow ugc">Terms of Service</a> | <a href="https://mistral.ai/terms#privacy-policy" rel="nofollow ugc">Privacy Policy</a></li>
<li><strong>Google</strong>: <a href="https://ai.google.dev/gemini-api/terms" rel="nofollow ugc">Terms of Use</a> | <a href="https://policies.google.com/privacy" rel="nofollow ugc">Privacy Policy</a></li>
<li><strong>JAN.AI</strong>: <a href="https://jan.ai/about" rel="nofollow ugc">About</a> | <a href="https://jan.ai/docs/privacy-policy" rel="nofollow ugc">Privacy Policy</a></li>
</ul>
<p><strong>IMPORTANT</strong>:</p>
<ul>
<li>
<p>This plugin requires an API key from OpenAI, NVIDIA, Anthropic, DeepSeek, Mistral, Google, or JAN.AI to function. Without an API key, the chatbot cannot process user queries.</p>
</li>
<li>
<p>Obtain API keys here:</p>
<ul>
<li><a href="https://platform.openai.com/account/api-keys" rel="nofollow ugc">OpenAI API Keys</a></li>
<li><a href="https://azure.microsoft.com/en-us/pricing/purchase-options/azure-account?icid=ai-services" rel="nofollow ugc">Azure API Keys</a></li>
<li><a href="https://developer.nvidia.com/nim" rel="nofollow ugc">NVIDIA API Keys</a></li>
<li><a href="https://www.anthropic.com/" rel="nofollow ugc">Anthropic API Keys</a></li>
<li><a href="https://platform.deepseek.com/sign_in" rel="nofollow ugc">DeepSeek API Keys</a></li>
<li><a href="https://console.mistral.ai/api-keys" rel="nofollow ugc">Mistral API Keys</a></li>
<li><a href="https://aistudio.google.com/api-keys" rel="nofollow ugc">Google API Keys</a></li>
</ul>
</li>
<li>
<p>By entering your API key from the AI provider of your choice and activating the chatbot, you:</p>
<ul>
<li>Consent to sending user queries and related data to the selected AI provider for processing and response generation.</li>
<li>Agree to abide by the provider’s terms of service, pricing, and privacy policy.</li>
<li>Acknowledge that your data, including text submitted by users, may be transferred to and processed by the AI platform in accordance with its privacy policy.</li>
</ul>
</li>
</ul>
<p><strong>NOTE</strong>: You are responsible for any fees associated with the use of the selected AI platform. Be sure to review each provider’s pricing and usage policies before proceeding.</p>
<h3>Disclaimer</h3>
<p>WordPress, OpenAI, ChatGPT, NVIDIA, NIM, Anthropic, Claude, DeepSeek, Mistral, Azure and related trademarks are the property of their respective owners. Kognetiks is an independent entity and is not affiliated with, endorsed by, or sponsored by WordPress Foundation, OpenAI, NVIDIA, Anthropic, DeepSeek, or Mistral.</p>


Kognetiks Chatbot for WordPress

Quiet proof that your website is working. Turn real visitor conversations into clear insight, automatically. No dashboards. No guesswork.

AI Chatbot by Text vs Kognetiks Chatbot for WordPress