Text

Text connects customer conversations with real purchase behavior.
It helps you engage visitors in real time, see what they are browsing, and understand whether conversations influence sales. Instead of using chat only for support, Text gives you visibility into how interactions impact revenue.
If chat plays a role in the buying journey, it should move it forward.
<h4>🔍 Real-time visibility during conversations</h4>
When a visitor starts a chat, context matters.
Text allows you to: 
– Engage customers with automated campaigns 
– Centralize conversations from all channels 
– Deliver personalized customer experiences
Your team responds with full visibility, not guesswork.
<h4>⚡ AI assistance that supports sales</h4>
Text includes AI-powered automation that can: 
– Answer common product questions 
– Handle repetitive inquiries 
– Assist customers during purchase decisions
It allows your team to focus on higher-value conversations while maintaining fast response times.
<h4>📈 Revenue-focused analytics</h4>
Text connects conversations with completed orders so you can measure impact.
Track: 
– Key performance metrics for your support team 
– Customer satisfaction levels 
– AI agent performance 
– Most frequent topics discussed in conversations
Export data for reporting and performance analysis.
<h4>🎯 Built for measurable growth</h4>
Text is designed for businesses that want clarity. It gives you the context to convert and the data to back it up.
<h4>About us</h4>
Text is a software company founded in 2002, Poland, focused on customer communication and ecommerce engagement solutions.
Over more than two decades, the company has expanded from a web live chat tool into a broader customer interaction platform that includes:
<ul>
<li><a href="https://www.livechat.com/?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing" rel="nofollow ugc">LiveChat</a> – real-time messaging for sales and support</li>
<li><a href="https://www.chatbot.com/?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing" rel="nofollow ugc">ChatBot</a> – AI-powered automation and chatbot agents</li>
<li><a href="https://www.helpdesk.com/?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing" rel="nofollow ugc">HelpDesk</a> – help desk software with ticketing and email support</li>
<li><a href="https://www.knowledgebase.com/?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing" rel="nofollow ugc">KnowledgeBase</a> – self-service documentation</li>
<li><a href="https://openwidget.com/?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing" rel="nofollow ugc">OpenWidget</a> – a customer service widget creator tool</li>
</ul>
Press & brand assets
Writing about Text or our products? Visit the <a href="https://www.text.com/press/?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing" rel="nofollow ugc">Text Press Office</a> to download our logo, product screenshots, and official brand guidelines.
<h3>External services</h3>
This plugin relies on Text (text.com), a third-party customer service and AI chatbot platform, to provide its core functionality.
<h4>Account connection</h4>
When you click “Connect to Text”, the plugin redirects your browser to Text’s account management API at https://api.text.com. The following data is sent as part of this request:
<ul>
<li>WordPress admin email address</li>
<li>WordPress site URL and admin URL</li>
<li>PHP version, WordPress version, and plugin version</li>
<li>WooCommerce version (if WooCommerce is active)</li>
</ul>
This data is used by Text to pre-fill your account setup and associate the plugin installation with your Text account.
<h4>Chat widget</h4>
Once connected, the plugin loads a JavaScript chat widget on your site’s frontend pages. This widget is served from Text’s CDN and enables real-time customer conversations. Visitor interaction data (such as chat messages and browsing context) is processed by Text’s servers as part of normal widget operation.
This service is provided by Text, Inc: 
– <a href="https://www.text.com/legal/terms-of-use/?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing" rel="nofollow ugc">Terms of service</a> 
– <a href="https://www.text.com/legal/privacy-policy/?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing" rel="nofollow ugc">Privacy policy</a>

AI Chatbot by Text

AI-native customer service engine for ecommerce growth. Turn conversations into measurable revenue.

chatnova

ChatNova AI Chatbot is the easiest way to add a smart, branded AI assistant to your WordPress website. Paste one key, hit Save, and your chatbot is live.
Unlike generic live chat plugins, ChatNova lets you train the AI on your own content — product docs, support articles, web pages, PDFs — so it answers questions specific to your business, 24/7.
<blockquote>
<a href="https://chatnova.app" rel="nofollow ugc">Get your free chatbot at chatnova.app →</a>
</blockquote>
<h3>Why businesses choose ChatNova</h3>
<ul>
<li>⚡ 60-second setup — install plugin, paste key, done</li>
<li>🧠 Trained on your content — upload docs, add URLs, paste text; the AI learns your knowledge base</li>
<li>💬 Natural conversations — powered by the latest LLMs for human-like responses</li>
<li>📥 Built-in lead capture — collect name, email, and phone before a conversation starts</li>
<li>📊 Full analytics dashboard — see top questions, satisfaction scores, and conversation volume</li>
<li>🎨 Brand-customizable — match your colors, set a custom name and greeting</li>
<li>📱 Fully responsive — looks great on desktop, tablet, and mobile</li>
<li>🌍 Multilingual — responds in the visitor’s language automatically</li>
<li>🔒 Privacy-first — GDPR compliant; data stored on secure ChatNova servers</li>
<li>🚀 Always up-to-date — the widget loads from our CDN so you always get the latest version</li>
</ul>
<h3>Perfect for</h3>
 Business type 
 Use case
 E-commerce 
 Product questions, order tracking, return policy
 SaaS 
 Onboarding, feature explanations, troubleshooting
 Healthcare 
 Appointment FAQs, clinic info, service info
 Real estate 
 Property listings, viewing requests, mortgage FAQs
 Education 
 Course info, admissions, enrollment guidance
 Restaurants 
 Menu, reservations, hours, allergen info
 Law firms 
 Service overview, appointment booking
 Any business 
 24/7 customer support, lead generation
<h3>How it works</h3>
<ol>
<li>Create a chatbot in your <a href="https://chatnova.app/dashboard" rel="nofollow ugc">ChatNova dashboard</a></li>
<li>Train it — upload PDFs, add website URLs, paste text or FAQs</li>
<li>Copy the Chatbot Key (starts with <code>cn_live_...</code>)</li>
<li>Paste the key in the plugin settings and save</li>
<li>Your chatbot is live on every page of your WordPress site</li>
</ol>
<h3>Service information</h3>
This plugin connects to the ChatNova API (chatnova.app) to load the chat widget and process AI conversations. The following external requests are made:
<ul>
<li><code>https://chatnova.app/chatbot/widget.js</code> — loads the chat UI (only when a chatbot key is configured)</li>
<li><code>https://chatnova.app/api/v1/chat/*</code> — processes messages when a visitor sends one</li>
</ul>
No data is sent to external servers unless a visitor opens and interacts with the chatbot widget. By using this plugin you agree to the <a href="https://chatnova.app/terms" rel="nofollow ugc">ChatNova Terms of Service</a> and <a href="https://chatnova.app/privacy" rel="nofollow ugc">Privacy Policy</a>.
<h3>Requirements</h3>
<ul>
<li>Free ChatNova account — <a href="https://chatnova.app/signup" rel="nofollow ugc">sign up here</a></li>
<li>WordPress 5.5+</li>
<li>PHP 7.4+</li>
<li>A chatbot key from your dashboard</li>
</ul>

ChatNova AI Chatbot — No-Code AI Chat Widget for WordPress

Add a trained AI chatbot to your WordPress site in 60 seconds — no coding needed. Train on your docs, URLs & FAQs. Works with any theme.

AI Chatbot by Text vs ChatNova AI Chatbot — No-Code AI Chat Widget for WordPress