Text

Text connects customer conversations with real purchase behavior.
It helps you engage visitors in real time, see what they are browsing, and understand whether conversations influence sales. Instead of using chat only for support, Text gives you visibility into how interactions impact revenue.
If chat plays a role in the buying journey, it should move it forward.
<h4>🔍 Real-time visibility during conversations</h4>
When a visitor starts a chat, context matters.
Text allows you to: 
– Engage customers with automated campaigns 
– Centralize conversations from all channels 
– Deliver personalized customer experiences
Your team responds with full visibility, not guesswork.
<h4>⚡ AI assistance that supports sales</h4>
Text includes AI-powered automation that can: 
– Answer common product questions 
– Handle repetitive inquiries 
– Assist customers during purchase decisions
It allows your team to focus on higher-value conversations while maintaining fast response times.
<h4>📈 Revenue-focused analytics</h4>
Text connects conversations with completed orders so you can measure impact.
Track: 
– Key performance metrics for your support team 
– Customer satisfaction levels 
– AI agent performance 
– Most frequent topics discussed in conversations
Export data for reporting and performance analysis.
<h4>🎯 Built for measurable growth</h4>
Text is designed for businesses that want clarity. It gives you the context to convert and the data to back it up.
<h4>About us</h4>
Text is a software company founded in 2002, Poland, focused on customer communication and ecommerce engagement solutions.
Over more than two decades, the company has expanded from a web live chat tool into a broader customer interaction platform that includes:
<ul>
<li><a href="https://www.livechat.com/?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing" rel="nofollow ugc">LiveChat</a> – real-time messaging for sales and support</li>
<li><a href="https://www.chatbot.com/?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing" rel="nofollow ugc">ChatBot</a> – AI-powered automation and chatbot agents</li>
<li><a href="https://www.helpdesk.com/?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing" rel="nofollow ugc">HelpDesk</a> – help desk software with ticketing and email support</li>
<li><a href="https://www.knowledgebase.com/?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing" rel="nofollow ugc">KnowledgeBase</a> – self-service documentation</li>
<li><a href="https://openwidget.com/?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing" rel="nofollow ugc">OpenWidget</a> – a customer service widget creator tool</li>
</ul>
Press & brand assets
Writing about Text or our products? Visit the <a href="https://www.text.com/press/?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing" rel="nofollow ugc">Text Press Office</a> to download our logo, product screenshots, and official brand guidelines.
<h3>External services</h3>
This plugin relies on Text (text.com), a third-party customer service and AI chatbot platform, to provide its core functionality.
<h4>Account connection</h4>
When you click “Connect to Text”, the plugin redirects your browser to Text’s account management API at https://api.text.com. The following data is sent as part of this request:
<ul>
<li>WordPress admin email address</li>
<li>WordPress site URL and admin URL</li>
<li>PHP version, WordPress version, and plugin version</li>
<li>WooCommerce version (if WooCommerce is active)</li>
</ul>
This data is used by Text to pre-fill your account setup and associate the plugin installation with your Text account.
<h4>Chat widget</h4>
Once connected, the plugin loads a JavaScript chat widget on your site’s frontend pages. This widget is served from Text’s CDN and enables real-time customer conversations. Visitor interaction data (such as chat messages and browsing context) is processed by Text’s servers as part of normal widget operation.
This service is provided by Text, Inc: 
– <a href="https://www.text.com/legal/terms-of-use/?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing" rel="nofollow ugc">Terms of service</a> 
– <a href="https://www.text.com/legal/privacy-policy/?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing" rel="nofollow ugc">Privacy policy</a>

AI Chatbot by Text

AI-native customer service engine for ecommerce growth. Turn conversations into measurable revenue.

lenochat

LenoChat – AI Live Chat, Copilot & Multichannel Messaging
LenoChat is an all-in-one customer experience solution — combining Live Chat, Smart AI Agent, AI Copilot, and Multichannel Messaging in one simple tool.
Connect with your customers instantly — whether through your website, WhatsApp, Instagram, or Facebook — all from one clean, AI-powered inbox.
🤖 Smart AI Agent & Copilot
<ul>
<li>Smart AI Agent: Automatically handles conversations, understands context, and knows when to hand the chat over to a human agent.</li>
<li>Knowledge-Based AI Replies: Generates accurate answers from your connected knowledge base (help articles, FAQs, or uploaded documents).</li>
<li>Instant References: Every AI response includes clickable source links so customers can see exactly where the answer came from.</li>
<li>AI Copilot for Agents: Assists your team with real-time reply suggestions — and lets them rephrase or adjust tone (Casual, friendly, professional, etc.) before sending. 
Your team replies faster, more accurately, and always in the right voice.</li>
</ul>
✅ Key Features
<ul>
<li>Multi-Channel Messaging: Manage messages from your website, WhatsApp, Instagram, and Facebook — all in one place.</li>
<li>Real-Time Support: See what customers are typing before they hit send, allowing faster and more personalised responses.</li>
<li>Customisable Chat Widget: Match your brand with your own colours, logo, and greetings.</li>
<li>Team Collaboration: Add agents and assign chats seamlessly.</li>
<li>Operating Hours Control: Set your business hours and automatically manage offline messages.</li>
</ul>
💡 Why Choose LenoChat
<ul>
<li>Smart + Simple: AI-powered, yet designed for anyone to use.</li>
<li>Built for Businesses of All Sizes: From solo entrepreneurs to growing teams.</li>
<li>Affordable & Transparent: Start free with all essential features. Upgrade anytime for advanced AI tools.</li>
</ul>
📱 Mobile Apps
Stay connected anywhere with LenoChat Mobile for: 
* iOS 
* Android
LenoChat makes customer communication smarter — combining AI precision with the human touch your customers deserve.
<h3>Privacy Policy</h3>
LenoChat respects user privacy. For more information, visit our <a href="https://www.lenochat.com/privacy-policy/" rel="nofollow ugc">Privacy Policy</a>.
<h3>Credits</h3>
LenoChat is developed and maintained by the LenoChat Team. 
For partnership or support inquiries, visit <a href="https://www.lenochat.com/contact-us/" rel="nofollow ugc">Contact Us – LenoChat</a>

LenoChat

Real-Time Conversations Made Simple! Chat with your website visitors across channels using live chat, AI Copilot, and multichannel inbox.

AI Chatbot by Text vs LenoChat