Text

<p><strong>Text connects customer conversations with real purchase behavior.</strong></p>
<p>It helps you engage visitors in real time, see what they are browsing, and understand whether conversations influence sales. Instead of using chat only for support, Text gives you visibility into how interactions impact revenue.</p>
<p>If chat plays a role in the buying journey, it should move it forward.</p>
<h4>🔍 Real-time visibility during conversations</h4>
<p>When a visitor starts a chat, context matters.</p>
<p>Text allows you to:<br />
– Engage customers with automated campaigns<br />
– Centralize conversations from all channels<br />
– Deliver personalized customer experiences</p>
<p>Your team responds with full visibility, not guesswork.</p>
<h4>⚡ AI assistance that supports sales</h4>
<p>Text includes AI-powered automation that can:<br />
– Answer common product questions<br />
– Handle repetitive inquiries<br />
– Assist customers during purchase decisions</p>
<p>It allows your team to focus on higher-value conversations while maintaining fast response times.</p>
<h4>📈 Revenue-focused analytics</h4>
<p>Text connects conversations with completed orders so you can measure impact.</p>
<p><strong>Track</strong>:<br />
– Key performance metrics for your support team<br />
– Customer satisfaction levels<br />
– AI agent performance<br />
– Most frequent topics discussed in conversations</p>
<p>Export data for reporting and performance analysis.</p>
<h4>🎯 Built for measurable growth</h4>
<p>Text is designed for businesses that want clarity. It gives you the context to convert and the data to back it up.</p>
<h4>About us</h4>
<p>Text is a software company founded in 2002, Poland, focused on customer communication and ecommerce engagement solutions.</p>
<p>Over more than two decades, the company has expanded from a web live chat tool into a broader customer interaction platform that includes:</p>
<ul>
<li><a href="https://www.livechat.com/?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing" rel="nofollow ugc">LiveChat</a> – real-time messaging for sales and support</li>
<li><a href="https://www.chatbot.com/?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing" rel="nofollow ugc">ChatBot</a> – AI-powered automation and chatbot agents</li>
<li><a href="https://www.helpdesk.com/?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing" rel="nofollow ugc">HelpDesk</a> – help desk software with ticketing and email support</li>
<li><a href="https://www.knowledgebase.com/?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing" rel="nofollow ugc">KnowledgeBase</a> – self-service documentation</li>
<li><a href="https://openwidget.com/?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing" rel="nofollow ugc">OpenWidget</a> – a customer service widget creator tool</li>
</ul>
<p><strong>Press & brand assets</strong></p>
<p>Writing about Text or our products? Visit the <a href="https://www.text.com/press/?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing" rel="nofollow ugc">Text Press Office</a> to download our logo, product screenshots, and official brand guidelines.</p>
<h3>External services</h3>
<p>This plugin relies on Text (text.com), a third-party customer service and AI chatbot platform, to provide its core functionality.</p>
<h4>Account connection</h4>
<p>When you click “Connect to Text”, the plugin redirects your browser to Text’s account management API at https://api.text.com. The following data is sent as part of this request:</p>
<ul>
<li>WordPress admin email address</li>
<li>WordPress site URL and admin URL</li>
<li>PHP version, WordPress version, and plugin version</li>
<li>WooCommerce version (if WooCommerce is active)</li>
</ul>
<p>This data is used by Text to pre-fill your account setup and associate the plugin installation with your Text account.</p>
<h4>Chat widget</h4>
<p>Once connected, the plugin loads a JavaScript chat widget on your site’s frontend pages. This widget is served from Text’s CDN and enables real-time customer conversations. Visitor interaction data (such as chat messages and browsing context) is processed by Text’s servers as part of normal widget operation.</p>
<p>This service is provided by Text, Inc:<br />
– <a href="https://www.text.com/legal/terms-of-use/?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing" rel="nofollow ugc">Terms of service</a><br />
– <a href="https://www.text.com/legal/privacy-policy/?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing" rel="nofollow ugc">Privacy policy</a></p>


AI Chatbot by Text

AI-native customer service engine for ecommerce growth. Turn conversations into measurable revenue.

tawkto

<p>Free messaging app to monitor and chat with site visitors</p>
<h4>Gain insight</h4>
<p>Gain valuable insights when you monitor and chat with website visitors in real time.</p>
<h4>Increase conversions</h4>
<p>Greet new and returning visitors, help them through pain points, and message before they leave your page.</p>
<h4>Stay connected</h4>
<p>Stay connected anywhere and respond to your customers from your computer or mobile device.</p>
<span class="embed-youtube" style="text-align:center; display: block;"><iframe loading="lazy" class="youtube-player" width="750" height="422" src="https://www.youtube.com/embed/G7o8x5gj2ww?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent" allowfullscreen="true" style="border:0;" sandbox="allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox"></iframe></span>
<h4>About tawk.to Live Chat</h4>
<p>The tawk.to Live Chat app makes it easy to monitor and chat with visitors on all your WordPress websites. Be there when they need you with unlimited messaging, ticketing and your own Knowledge Base — all 100% FREE.</p>
<p>Compatible with all modern browsers, tawk.to was created in response to the growing need for businesses to respond in real time, with real people.</p>
<p>Never lose another lead or sale again — tawk.to offers iOS, Android, Windows and Mac OSX apps to keep you connected wherever you go.</p>
<h4>Why use tawk.to?</h4>
<p>tawk.to’s live chat app integrates seamlessly with WordPress. More than 5 million companies use tawk.to to provide real time support and service to their customers.</p>
<ul>
<li><em>Save time and simplify</em> — monitor and chat with visitors on multiple websites from a single dashboard interface</li>
<li><em>Personalize greetings and share promos</em> with Trigger messages based on your visitor’s location, past visits, page views, and more</li>
<li><em>Easily share answers to FAQs</em> and provide self-help to customers with your own Knowledge Base — included in your free account</li>
<li><em>Create and assign tickets</em> in a built-in support desk and ticketing system, making it easy to follow up and create outstanding customer experiences every time</li>
<li>See our <a href="https://www.tawk.to/features/" rel="nofollow ugc">full list of features</a> to learn more</li>
</ul>
<h4>How much does this cost?</h4>
<p>tawk.to is completely free — there are no limits to the number of agents, chat volumes or sites you can add widgets to.</p>
<p>Don’t have a tawk.to account? <a href="https://www.tawk.to/?utm_source=wpdirectory&utm_medium=link&utm_campaign=signup" rel="nofollow ugc">Create one for free here!</a></p>
<h4>Support</h4>
<p>tawk.to offers 24×7-365 live support, visit https://www.tawk.to and initiate a chat or send us an email at support@tawk.to.</p>


Tawk.To Live Chat


Have been using for years, great live chat.


Must have

(OFFICIAL tawk.to plugin) Instantly chat with  visitors on your website with the free tawk.to chat widget. Website: http://tawk.to

AI Chatbot by Text vs Tawk.To Live Chat