ailiveagents

AI Live Agents helps you provide instant customer support with an intelligent AI assistant.
Features:
<ul>
<li>Easy setup – just enter your Bot ID</li>
<li>Fully customizable AI assistant</li>
<li>Works with any WordPress theme</li>
<li>Mobile responsive</li>
<li>Exclude specific pages</li>
<li>Use shortcode for manual placement</li>
</ul>
Getting Started:
<ol>
<li>Sign up at <a href="https://app.ailiveagents.com" rel="nofollow ugc">app.ailiveagents.com</a></li>
<li>Create a new bot and get your Bot ID</li>
<li>Install and activate this plugin</li>
<li>Go to Settings → AI Live Agents</li>
<li>Enter your Bot ID and save</li>
</ol>
<h3>External Services</h3>
This plugin connects to the AI Live Agents service to provide AI-powered customer support functionality on your WordPress website.
What the service is and what it is used for: 
AI Live Agents (ailiveagents.com) is a third-party service that provides AI chatbot widgets. This plugin integrates their JavaScript widget into your WordPress site to enable AI-powered customer support conversations.
What data is sent and when: 
This plugin loads the AI Live Agents widget script from <code>https://agent.ailiveagents.com/ai-chat.es.js</code>. No data is collected, stored, or transmitted by this WordPress plugin itself to the AI Live Agents servers. However, when website visitors interact with the AI chatbot widget, they will be required to submit their email address before starting a conversation with the AI agent. This email address, along with the user’s IP address, will be securely stored in AI Live Agents’ database for support and service purposes. All interactions between website visitors and the AI chatbot are handled directly between the user’s browser and the AI Live Agents service. Webmasters must already have an AI Live Agents account and have accepted their privacy policy to obtain the Bot ID required to activate this plugin.
Service Information: 
– Service Provider: AI Live Agents 
– Service URL: https://ailiveagents.com 
– Privacy Policy: https://ailiveagents.com/privacy-policy 
– Terms of Service: Available at ailiveagents.com
By using this plugin, you acknowledge that visitor interactions with the AI chatbot widget will be subject to AI Live Agents’ privacy policy and terms of service.

AI Live Agents

Add an AI-powered customer support assistant to your WordPress site.

sujitale07

Connectapre adds a smart click-to-chat button for WhatsApp, routing visitors to the right agent based on country, business hours, login status, scroll position, and more. With multi-agent support, dynamic greetings, and conversion tracking, Connectapre ensures conversations start at the right moment.
<h3>Disclaimer</h3>
WhatsApp is a registered trademark of Meta Platforms, Inc. 
This plugin is not affiliated with, endorsed, or sponsored by Meta or WhatsApp.
<h3>Highlights</h3>
<ul>
<li>Configure the basics: business name, CTA copy, display delay, scroll trigger, and offline visibility.</li>
<li>Store unlimited WhatsApp agents with photos, greetings, locations, and a default pick.</li>
<li>Define reusable dynamic fields that generate <code>{placeholders}</code> for message templates.</li>
<li>Choose from 20 pre-built WhatsApp button styles and position them in any corner.</li>
<li>Works with the default WordPress media library and settings API.</li>
</ul>
A starter translation template (<code>languages/connectapre-smart-contact-button-en_US.po</code>) is included so you can localize the interface quickly.
<h3>Usage</h3>
General tab 
– Fill in the business info and CTA text. 
– Set timing options (seconds after load, % scrolled). 
– Toggle “Hide When Offline” and “Enable WhatsApp CTA”.
Agents tab 
– Add rows for each representative, including photo, phone, greeting, and location. 
– Use the radio button to mark the default agent. 
– The “Is Offline” checkbox stores status metadata (front-end logic can hook into it).
Dynamic Fields tab 
– Create reusable tokens such as <code>{FirstName}</code> or <code>{Referrer}</code> by filling Name and Value. 
– Callables are auto-generated so you can reference them in templates or custom integrations.
Styling & Position tab 
– Pick one of 20 predesigned WhatsApp button skins. 
– Anchor the widget to top-left, top-right, bottom-left, or bottom-right. 
– Preview updates in real time before saving.
<h3>External services</h3>
This plugin connects to several third-party APIs to provide location-based agent routing and location search features.
<ol>
<li>
Photon API (photon.komoot.io)
<ul>
<li>Usage: Handles search queries in the admin settings to help you find and select locations for your agents.</li>
<li>Data Sent: Search query strings (e.g., “New York”).</li>
<li>Links: <a href="https://www.komoot.com/terms-of-service" rel="nofollow ugc">Terms of Use</a>, <a href="https://www.komoot.com/privacy" rel="nofollow ugc">Privacy Policy</a></li>
</ul>
</li>
<li>
Nominatim API (nominatim.openstreetmap.org)
<ul>
<li>Usage: Converts visitor GPS coordinates (latitude/longitude) into address details (reverse geocoding) to route them to the nearest agent.</li>
<li>Data Sent: Visitor’s latitude and longitude.</li>
<li>Links: <a href="https://operations.osmfoundation.org/policies/nominatim/" rel="nofollow ugc">Usage Policy</a>, <a href="https://wiki.openstreetmap.org/wiki/Privacy_Policy" rel="nofollow ugc">Privacy Policy</a></li>
</ul>
</li>
<li>
IP-API.com
<ul>
<li>Usage: Provides fallback location detection (Country, City) based on the visitor’s IP address when GPS access is denied or unavailable.</li>
<li>Data Sent: Visitor’s IP address.</li>
<li>Links: <a href="https://ip-api.com/docs/legal" rel="nofollow ugc">Terms & Privacy</a></li>
</ul>
</li>
<li>
WhatsApp (wa.me)
<ul>
<li>Usage: The core functionality of this plugin redirects visitors to <code>https://wa.me/</code> to initiate chats.</li>
<li>Data Sent: User is redirected to WhatsApp servers.</li>
<li>Links: <a href="https://www.whatsapp.com/legal/terms-of-service" rel="nofollow ugc">Terms of Service</a>, <a href="https://www.whatsapp.com/legal/privacy-policy" rel="nofollow ugc">Privacy Policy</a></li>
</ul>
</li>
</ol>
<h3>Roadmap</h3>
<ul>
<li>Respect the enable/disable toggle on the front end.</li>
<li>Add visitor targeting (business hours, country, login state).</li>
<li>Integrate dynamic fields into automatic WhatsApp greeting messages.</li>
<li>Implement uninstall cleanup and conversion tracking options.</li>
</ul>

Connectapre – Smart Contact Button

Connectapre adds a smart click-to-chat button for WhatsApp, routing visitors to the right agent based on country, business hours, login status, scroll …

AI Live Agents vs Connectapre – Smart Contact Button