Recom AI

<p>RecomAI is an advanced AI-powered e-commerce personalization platform designed to boost sales and enhance customer experiences on platforms like Shopify, WooCommerce, and Magento. It combines intelligent product recommendations, an AI chatbot for real-time support, and features like AI skin analysis to guide shoppers, automate interactions, and increase conversions.</p>
<p>Built by Destinova AI Labs, RecomAI helps e-commerce brands turn visitor interactions into revenue by providing personalized suggestions, handling queries 24/7, and optimizing average order value (AOV). Whether you are looking to automate your support or drive more sales through intelligent recommendations, RecomAI is the ultimate AI assistant for your store.</p>
<h4>AI Chatbot & Voice Agent</h4>
<ul>
<li><strong>24/7 GPT-Powered Chatbot (Reco):</strong> High-performance AI assistant that handles support queries, order tracking, and sales assistance autonomously in over 100 languages with real-time streaming responses.</li>
<li><strong>AI Voice Agent:</strong> Real-time voice conversations powered by WebSocket audio streaming — visitors can talk to the AI assistant using their microphone and hear spoken responses, just like a phone call.</li>
<li><strong>Hybrid Human Handoff:</strong> Seamlessly transitions complex conversations from the AI to human support agents when needed, with live agent typing indicators.</li>
<li><strong>Multilingual Support:</strong> Communicate with your global audience seamlessly with support for interactions in over 100 languages.</li>
</ul>
<h4>Sales & Conversions</h4>
<ul>
<li><strong>AI Product Recommendation Engine:</strong> Delivers real-time, behavior-based product suggestions to shoppers, including personalized customer-specific recommendations.</li>
<li><strong>AI Sales Assistant (Upsell & Cross-sell):</strong> Automatically suggests premium upgrades and matching accessories to maximize cart value and AOV.</li>
<li><strong>AI Auto Nudge Popups:</strong> Contextual, non-intrusive popups triggered on product pages designed to drive conversions and reduce cart abandonment.</li>
<li><strong>Proactive Campaigns:</strong> Configure targeted campaigns that trigger automatically based on shopper behavior and browsing context.</li>
<li><strong>Product Summarizer:</strong> Uses AI to help shoppers quickly understand key product benefits and specifications.</li>
</ul>
<h4>Lead Capture & Integrations</h4>
<ul>
<li><strong>Lead & Data Collection:</strong> Captures visitor name, email, phone, and preferences through configurable pre-chat forms to build your marketing list.</li>
<li><strong>Question Chaining:</strong> Guide visitors through multi-step conversation flows to qualify leads and collect structured information.</li>
<li><strong>Seamless WooCommerce Integration:</strong> Automatically sync your product catalog for accurate, AI-powered recommendations.</li>
</ul>
<h4>Personalization & Intelligence</h4>
<ul>
<li><strong>Cart-Aware Recommendations:</strong> The chatbot reads the visitor’s current cart contents to provide contextually relevant suggestions.</li>
<li><strong>Order Tracking:</strong> Built-in order tracking tab that lets customers check their order status directly within the chatbot widget.</li>
</ul>
<h4>Customization & Branding</h4>
<ul>
<li><strong>Fully Customizable Widget:</strong> Configure chat height, width, alignment, margins, colors, header background, fonts, and chat launcher icon & label to match your brand.</li>
<li><strong>Starter Messages & Quick Menu:</strong> Set up pre-defined questions and quick-access menu items to guide visitors.</li>
<li><strong>Home Tab & Bottom Navigation:</strong> Tabbed interface with Home, Chat, and Track tabs for organized visitor experiences.</li>
</ul>
<h3>External Services</h3>
<p>This plugin relies on the <strong>RecomAI</strong> platform, a SaaS service developed and operated by Destinova AI Labs, to deliver its AI chatbot functionality. A RecomAI account is required to use this plugin. No data is sent to RecomAI until the store administrator has signed in and enabled the chatbot.</p>
<h4>RecomAI REST API (https://api.recomai.one/api)</h4>
<p>The plugin’s server-side PHP code and the chatbot widget communicate with the RecomAI REST API:</p>
<ul>
<li><strong>Authentication (admin only):</strong> When a store administrator signs in, signs up, verifies an email OTP, or resets a password from the plugin settings page, the plugin sends the provided credentials (email, password, OTP, phone number, store URL, and store name) to the RecomAI authentication endpoints.</li>
<li><strong>Chatbot configuration (admin only):</strong> After login, the plugin retrieves the chatbot embed token and widget configuration from the API using the administrator’s email and authentication token.</li>
<li><strong>WooCommerce connection (admin only):</strong> When the administrator connects WooCommerce, the plugin sends WooCommerce REST API consumer keys and the store URL to the RecomAI API so that products can be synced for AI-powered recommendations.</li>
<li><strong>Chat messages (storefront):</strong> When a visitor sends a message through the chatbot widget, the message text, chatbot auth key, chat session ID, current store URL, and (if available) the Shopify/WooCommerce customer ID and cart contents are sent to the API. Responses are streamed back via Server-Sent Events (SSE).</li>
<li><strong>Visitor registration (storefront):</strong> When a visitor submits the pre-chat form, their name, email, phone number, and message are sent to the API to create a chat session.</li>
<li><strong>Auto-nudge recommendations (storefront):</strong> When a visitor views a product page, the product name and store owner ID are sent to the API to fetch contextual cross-sell suggestions.</li>
<li><strong>Customer recommendations (storefront):</strong> For logged-in customers, the customer ID, store URL, and auth token are sent to fetch personalized product recommendations.</li>
<li><strong>Cart click tracking (storefront):</strong> When a visitor clicks a product recommendation, the click event data is sent to the API for analytics.</li>
</ul>
<h4>RecomAI Socket.IO (https://api.recomai.one)</h4>
<p>The chatbot widget establishes a persistent Socket.IO (WebSocket) connection to <code>https://api.recomai.one</code> for real-time features:</p>
<ul>
<li><strong>Live support chat:</strong> When the conversation is handed off to a human agent, messages from the agent are received in real time, and visitor messages and typing indicators are sent over this connection.</li>
<li><strong>Session management:</strong> The chat session ID is emitted on connection to associate the socket with the active conversation.</li>
<li><strong>Support mode toggle:</strong> The server can switch the conversation between AI and human-support modes in real time.</li>
<li><strong>Message feedback:</strong> When a message rating is submitted, the feedback is synchronized via this connection.</li>
</ul>
<p>This connection is only established when the chatbot widget is loaded on the storefront and the chatbot is enabled.</p>
<h4>RecomAI Voice API (wss://api.recomai.one/api/voice)</h4>
<p>If the AI Voice Agent feature is enabled, the chatbot widget opens a WebSocket connection to <code>wss://api.recomai.one/api/voice</code> for real-time voice conversations:</p>
<ul>
<li><strong>Microphone audio:</strong> When a visitor initiates a voice call, the browser captures microphone audio (with the visitor’s permission), encodes it as base64 PCM16 at 24 kHz, and streams it to the server.</li>
<li><strong>AI audio responses:</strong> The server streams back AI-generated audio responses (base64 PCM16) which are played through the visitor’s speakers.</li>
<li><strong>Transcripts:</strong> The server sends real-time transcripts of both the visitor’s speech and the AI’s spoken responses.</li>
<li><strong>Data sent:</strong> The chatbot ID and auth key are sent as query parameters when the connection is established. During the call, only encoded audio data is transmitted.</li>
</ul>
<p>The voice connection is only opened when the visitor explicitly clicks the voice call button and grants microphone permission. No audio is captured or transmitted at any other time.</p>
<h4>RecomAI AWS S3 Storage (https://ai-bot-knowledge-bucket.s3.ap-south-1.amazonaws.com)</h4>
<p>The chatbot widget and administrative dashboard store and retrieve files from an Amazon S3 bucket managed by Destinova AI Labs:</p>
<ul>
<li><strong>Chatbot Assets:</strong> The chatbot widget downloads custom branding assets, logos, chat icons, and user-uploaded media from this bucket.</li>
<li><strong>Knowledge Base Documents:</strong> When a store administrator uploads files (such as PDFs, DOCX, or text files) to train the AI’s knowledge base via the RecomAI dashboard, these files are stored in and retrieved from this S3 bucket.</li>
<li><strong>Visitor Media Uploads:</strong> If features like file uploads in support chat or AI skin analysis (facial scan images) are utilized, visitor-submitted media is sent to this bucket for secure storage and AI analysis.</li>
</ul>
<h4>RecomAI Dashboard (https://app.recomai.one)</h4>
<p>The plugin links to the RecomAI web dashboard for chatbot management and onboarding. The administrator’s authentication token is passed as a URL parameter when redirecting to the dashboard. No visitor data is sent to this URL.</p>
<ul>
<li><strong>Service provider:</strong> Destinova AI Labs</li>
<li><strong>Service URL:</strong> https://recomai.one</li>
<li><strong>Terms of Use:</strong> https://www.recomai.one/ai-terms</li>
<li><strong>Privacy Policy:</strong> https://www.recomai.one/privacy-policy</li>
</ul>
<h4>Google Fonts API (https://fonts.googleapis.com)</h4>
<p>The chatbot widget may load custom font families from the Google Fonts CDN. This occurs only when a store administrator has configured a non-system font for the chatbot interface through the RecomAI dashboard. No visitor data is transmitted to Google Fonts; only the requested font family name is included in a standard stylesheet URL.</p>
<ul>
<li><strong>What is loaded:</strong> A Google Fonts CSS stylesheet for the configured font (e.g., <code>https://fonts.googleapis.com/css2?family=Roboto:wght@400;500;600;700&display=swap</code>).</li>
<li><strong>When it is loaded:</strong> Only when the chatbot widget is active on the storefront and the store admin has selected a non-system font. If the default system font is used, no request is made to Google Fonts.</li>
<li><strong>Data sent:</strong> None. This is a standard read-only CDN request for a CSS file; no personal or visitor data is transmitted.</li>
<li>
<p><strong>Reason for use:</strong> Loading web fonts from Google Fonts CDN is a permissible exception under WordPress Plugin Directory guidelines for font families from Google or their approved CDN.</p>
</li>
<li>
<p><strong>Service provider:</strong> Google LLC</p>
</li>
<li><strong>Service URL:</strong> https://fonts.googleapis.com</li>
<li><strong>Privacy Policy:</strong> https://policies.google.com/privacy</li>
</ul>


ReComAI Chatbot – AI Customer Support, Live Chat & Smart Recommendations

Integrate your WordPress and WooCommerce site with RecomAI's powerful AI chatbot platform to drive sales and automate support.

RhapsodyPlugins

<h4>Reduce up to 97% of repetitive support questions and 70% of multichannel workload using one powerful WordPress plugin that unifies AI Chatbot, Live Chat, CRM, Appointments, Booking, and automation for Facebook, Instagram, and WhatsApp, along with lead capture and sales automation.</h4>
<p><strong><a href="https://helpmate.chat/?utm_source=wp_org&utm_medium=wp_readme&utm_campaign=free_user" rel="nofollow ugc">Helpmate – Live, Social & AI Chat with Built-in CRM</a></strong></p>
<p>Helpmate is a support automation plugin for WordPress that combines AI chatbot, live chat, CRM, appointments, booking, Facebook, Instagram, WhatsApp messaging, and automation tools in one system.</p>
<p>This AI chatbot for WordPress helps automate customer support, manage leads, handle live chat conversations, run booking and appointments, and centralize CRM data inside your WordPress dashboard.</p>
<p>If you need automation, AI chatbot, live chat, CRM, appointments and booking in one plugin, Helpmate replaces multiple tools.</p>
<p><span class="embed-youtube" style="text-align:center; display: block;"><iframe loading="lazy" class="youtube-player" width="750" height="422" src="https://www.youtube.com/embed/koFRmV9h5CQ?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent" allowfullscreen="true" style="border:0;" sandbox="allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox"></iframe></span></p>
<h3>Key Features</h3>
<h4>Free Features</h4>
<ul>
<li>
<p><strong>Helpmate AI</strong><br />
–Knowledge Base(30 Data Sources)</p>
</li>
<li>
<p><strong>Automations</strong><br />
–Test Chatbot<br />
–Customization(Partial)<br />
–Promo Bar(1 Template)<br />
–Sales Notifications(1 Template)</p>
</li>
<li>
<p><strong>Unified Inbox</strong><br />
–All Conversations(Partial)<br />
–Chatbot(200 Chat Credits)<br />
–Tickets</p>
</li>
<li>
<p><strong>CRM</strong><br />
–Contacts(50)<br />
–Notes<br />
–Order Management<br />
–Leads (Chat Widget Leads)</p>
</li>
<li>
<p><strong>Integration</strong><br />
— WooCommerce(Default)<br />
— Easy Digital Downloads<br />
— SureCart<br />
— LearnPress<br />
— TutorLMS<br />
— LifterLMS<br />
— Ultimate Member<br />
— Members<br />
— User Registration & Membership<br />
— Elementor<br />
— Gutenberg Blocks<br />
— Beaver Builder<br />
— Contact Form 7<br />
— Forminator<br />
— Ninja Forms<br />
— WPForms<br />
— Formidable Forms</p>
</li>
<li>
<p><strong>Admin Hub</strong><br />
–Teams & Roles<br />
–Manage API Key<br />
–Analytics</p>
</li>
</ul>
<h4>Pro Features</h4>
<p>All Free Features + Below</p>
<ul>
<li>
<p><strong>Helpmate AI</strong><br />
–Knowledge Base(1k to 30k)</p>
</li>
<li>
<p><strong>Automations</strong><br />
–Auto DM & Comments<br />
–Order Status Tracking<br />
–Product Search by Image<br />
–Refund & Return in Chat Window<br />
–Email Campaigns<br />
–Lead Capture<br />
–Coupon Delivery<br />
–Proactive Sales<br />
–Email Sequences<br />
–Abandoned Cart Recovery</p>
</li>
<li>
<p><strong>Unified Inbox</strong><br />
–All Conversations<br />
–Chatbot, Unlimited Chat Credits With Own API Key<br />
–Live Chat<br />
–Social Messages<br />
–Comments on Social Media</p>
</li>
<li>
<p><strong>Communication Channels</strong><br />
–Facebook Messages<br />
–Facebook Comments<br />
–Instagram Messages<br />
–Instagram Comments<br />
–WhatsApp<br />
–Live Chat</p>
</li>
<li>
<p><strong>CRM</strong><br />
— Leads (Social & Chat Widget)<br />
— Appointments & Bookings<br />
— Segments<br />
— Custom Fields<br />
— Tasks<br />
— Emails Templates</p>
</li>
</ul>
<p><strong><a href="https://helpmate.chat/features/?utm_source=wp_org&utm_medium=wp_readme&utm_campaign=free_user" rel="nofollow ugc">Helpmate All Features</a></strong></p>
<p>= Helpmate’s Features 👇=</p>
<p>Here’s a straightforward look at what Helpmate can do for your WordPress business.</p>
<h4>🤖 AI Chatbot for WordPress & WooCommerce</h4>
<p>Deliver instant customer support with an AI chatbot built specifically for WordPress and WooCommerce. Helpmate uses your knowledge base to answer customer questions about products, orders, shipping, refunds, returns, and store policies. Instead of forcing customers to wait for support agents, the AI chatbot provides accurate answers 24/7, helping you improve customer satisfaction while reducing support workload.</p>
<p>The AI chatbot can guide shoppers through their buying journey, recommend products, answer pre-sales questions, and provide post-purchase support from a single chat window.</p>
<h3>Helpmate AI</h3>
<ul>
<li>AI chatbot powered by your website content and knowledge base</li>
<li>Answer customer questions instantly, 24/7</li>
<li>Reduce support workload with automated responses</li>
<li>Provide accurate product, order, and policy information</li>
<li>Improve customer experience with conversational AI</li>
</ul>
<h3>Knowledge Base</h3>
<ul>
<li>Train your AI chatbot using your website content</li>
<li>Create a self-service customer support experience</li>
<li>Deliver faster and more accurate answers</li>
<li>Continuously improve chatbot performance</li>
</ul>
<h4>⚡ Marketing Automation & Customer Support Automation</h4>
<p>Automate repetitive tasks and create personalized customer journeys without complex workflows. Helpmate helps store owners save time by handling common support and marketing activities automatically.</p>
<p>From abandoned cart recovery and coupon delivery to proactive sales messages and email sequences, the automation tools help convert more visitors into customers while reducing manual work.</p>
<p>Customers can track orders, request refunds, search products by image, and receive promotional offers directly through chat conversations.</p>
<ul>
<li>Test chatbot responses before going live</li>
<li>Customize chatbot appearance and behavior</li>
<li>Display promotional offers with Promo Bar</li>
<li>Show real-time sales notifications</li>
<li>Automate Facebook and Instagram messages and comments</li>
<li>Automate order status tracking requests</li>
<li>Let customers search products by image</li>
<li>Handle refund and return requests inside chat</li>
<li>Send automated email campaigns</li>
<li>Capture leads automatically</li>
<li>Deliver coupons through chat conversations</li>
<li>Trigger proactive sales messages</li>
<li>Create automated email sequences</li>
<li>Recover abandoned carts with automated follow-ups</li>
</ul>
<h4>💬 Live Chat for Real-Time Customer Engagement</h4>
<p>Connect with visitors instantly through a built-in live chat system. Whether customers need product recommendations, order assistance, or support, your team can respond in real time from a unified inbox.</p>
<p>The live chat system works alongside the AI chatbot, allowing businesses to automate common questions while enabling human agents to handle more complex conversations. This hybrid approach helps improve response times and customer experiences.</p>
<h3>Features Include:</h3>
<ul>
<li>Real-time communication with website visitors</li>
<li>Seamlessly switch between AI chatbot and human agents</li>
<li>Improve response times and customer satisfaction</li>
<li>Convert more visitors into customers</li>
</ul>
<h4>📥Unified Inbox for All Customer Conversations</h4>
<p>Stop switching between multiple platforms. Helpmate centralizes customer communication into a single inbox where teams can manage every conversation.</p>
<p>View AI chatbot interactions, live chat messages, support tickets, Facebook messages, Instagram messages, WhatsApp conversations, and social media comments from one place.</p>
<p>This unified communication hub helps support teams stay organized, respond faster, and provide consistent customer experiences across all channels.</p>
<h3>Features Include:</h3>
<ul>
<li>View all conversations in one place</li>
<li>AI chatbot conversations</li>
<li>Support tickets</li>
<li>Live chat for WordPress websites</li>
<li>Facebook and Instagram messages</li>
<li>Social media comments</li>
</ul>
<h4>👥 CRM for WordPress & WooCommerce</h4>
<p>Build stronger customer relationships with a built-in CRM designed for WordPress businesses. Helpmate stores customer information, communication history, orders, appointments, and support interactions in a centralized customer profile.</p>
<p>The CRM helps businesses track leads, manage customer data, organize tasks, and create customer segments for personalized communication.</p>
<p>Whether leads come from social media, website chat widgets, or support conversations, the CRM keeps all customer information connected and accessible.</p>
<h3>CRM Features</h3>
<ul>
<li>Centralized customer contact management</li>
<li>Unlimited contacts</li>
<li>Customer notes and activity tracking</li>
<li>WooCommerce order management</li>
<li>Lead management from live chat and social channels</li>
<li>Appointment and booking records</li>
<li>Customer segmentation</li>
<li>Custom fields for customer data</li>
<li>Task management for teams</li>
<li>Email templates for faster communication</li>
<li>Customer profiles and history</li>
<li>Lead qualification and organization</li>
</ul>
<h4>🌐 Multi-Channel Customer Communication</h4>
<p>Reach customers wherever they prefer to communicate. Helpmate supports multiple communication channels so businesses can manage customer interactions from a single platform.</p>
<p>Supported channels include website live chat, Facebook Messenger, Instagram messaging, WhatsApp, social media comments, and more.</p>
<h3>Supported Channels</h3>
<ul>
<li>Facebook Messages</li>
<li>Facebook Comments</li>
<li>Instagram Messages</li>
<li>Instagram Comments</li>
<li>WhatsApp</li>
<li>Website Live Chat</li>
</ul>
<h4>📅 Appointments & Bookings Management</h4>
<p>Manage appointments and bookings directly inside WordPress. Allow customers to request consultations, schedule meetings, or book services while keeping appointment records connected to your CRM.</p>
<p>By combining appointments with customer profiles, support history, and order information, businesses gain a complete view of every customer interaction.</p>
<p>This makes it easier to follow up with prospects, nurture leads, and provide personalized service throughout the customer journey.</p>
<h3>Appointment Management</h3>
<ul>
<li>Accept appointment and booking requests</li>
<li>Track scheduled meetings and consultations</li>
<li>Manage customer appointments from one dashboard</li>
<li>Store appointment history within CRM records</li>
<li>Improve customer engagement and follow-up</li>
</ul>
<h4>🔌Powerful Integrations for Growing Businesses</h4>
<p>Helpmate integrates with leading WordPress plugins and platforms, helping businesses connect customer support, sales, marketing, and CRM workflows.</p>
<h3>eCommerce</h3>
<ul>
<li>WooCommerce(Default)</li>
<li>Easy Digital Downloads</li>
<li>SureCart</li>
</ul>
<h3>MultiVendor Marketplace</h3>
<ul>
<li>Dokan</li>
<li>WCFM</li>
</ul>
<h3>Page Builders</h3>
<ul>
<li>Elementor</li>
<li>Gutenberg Blocks</li>
<li>Beaver Builder</li>
</ul>
<h3>Form Builders</h3>
<ul>
<li>Contact Form 7</li>
<li>Forminator</li>
<li>Ninja Forms</li>
<li>WPForms</li>
<li>Formidable Forms</li>
</ul>
<h3>LMS Platforms</h3>
<ul>
<li>LearnPress</li>
<li>Tutor LMS</li>
<li>LifterLMS</li>
</ul>
<h3>Membership Platforms</h3>
<ul>
<li>Ultimate Member</li>
<li>Members</li>
<li>User Registration & Membership</li>
</ul>
<h4>🏢 Admin Hub & Team Management</h4>
<p>Manage your entire customer support operation from a centralized admin hub. Control team permissions, manage API keys, monitor performance, and analyze customer engagement through built-in analytics.</p>
<p>The admin hub helps teams collaborate efficiently while maintaining visibility across customer support, live chat, automation, CRM, and appointments.</p>
<h3>Feature Includes</h3>
<ul>
<li>Teams and roles management</li>
<li>API key management</li>
<li>Performance analytics</li>
<li>Customer support insights</li>
<li>Team collaboration tools</li>
</ul>
<h4>🚀 Why Choose Helpmate?</h4>
<p>Helpmate combines an AI chatbot, marketing automation, live chat, CRM, appointments, and omnichannel customer communication into one powerful WordPress plugin. Whether you run a WooCommerce store, membership website, online course platform, or service business, Helpmate helps you automate support, capture leads, manage customer relationships, and grow revenue from a single dashboard.</p>
<p><strong><a href="https://rhapsodyplugins.com/helpmate-pricing/?utm_source=wp_org&utm_medium=wp_readme&utm_campaign=free_user&#free-vs-pro" rel="nofollow ugc">Check All Free and Pro Features</a></strong></p>
<h3>Installation Requirements</h3>
<h4>Minimum Requirements</h4>
<ul>
<li>WordPress 5.8 or higher</li>
<li>WooCommerce 6.0 or higher</li>
<li>PHP 7.4 or higher</li>
<li>MySQL 5.7+ or MariaDB equivalent</li>
</ul>
<h4>Recommended Requirements</h4>
<ul>
<li>WordPress 6.2+</li>
<li>PHP 8.0+</li>
<li>WooCommerce 7.5+</li>
</ul>
<h3>Installation Process</h3>
<ol>
<li>Upload the plugin folder to the <code>/wp-content/plugins/</code> directory, or install via WordPress admin.</li>
<li>Activate the plugin through the “Plugins” menu.</li>
<li>Go to “Helpmate” in the sidebar and configure your chatbot.</li>
<li>Add FAQs, link products, and customize chatbot responses.</li>
<li>Done! Your smart AI assistant is live.</li>
</ol>


AI Chatbot, Support Automation, Live Chat, Social Automation, Booking & CRM Solution – Helpmate

Reduce 97% of support queries and 70% of workload with AI Chatbot, Live Chat, CRM, Booking and WhatsApp automation.

ReComAI Chatbot – AI Customer Support, Live Chat & Smart Recommendations vs AI Chatbot, Support Automation, Live Chat, Social Automation, Booking & CRM Solution – Helpmate