AI Zone Labs

<p>AIZ Labs Chat Agent brings advanced AI-driven customer support directly to your WordPress site.</p>
<p><strong>IMPORTANT: This plugin is a Software-as-a-Service (SaaS) solution that requires an active subscription and API key from AI Zone Labs to function. The plugin will not work without this external service.</strong></p>
<h4>Key Features</h4>
<ul>
<li>Smart AI-powered chat agent</li>
<li>Custom agent instructions</li>
<li>Knowledge base uploads</li>
<li>Function calling (order tracking, etc.)</li>
<li>Analytics dashboard</li>
<li>Multi-agent system</li>
</ul>
<h4>External Service Dependency</h4>
<p>This plugin <strong>REQUIRES</strong> an external service to function:</p>
<p><strong>Service:</strong> AI Zone Labs API (api.aizlabs.com)<br />
<strong>Purpose:</strong> Chat Agent processing, natural language understanding, and response generation<br />
<strong>Data Sent:</strong> User questions, conversation history, agent configuration, uploaded knowledge base files<br />
<strong>Service Terms:</strong> https://aizlabs.com/terms-of-service<br />
<strong>Privacy Policy:</strong> https://aizlabs.com/privacy-policy</p>
<p><strong>What data is transmitted:</strong><br />
* User chat messages and conversation history<br />
* Agent configuration (instructions, model selection, tools)<br />
* Knowledge base files uploaded for vector search<br />
* Session identifiers (for logged-in users: WordPress session tokens; for guests: UUID cookies)<br />
* WordPress site URL and plugin version</p>
<p><strong>Important Notes:</strong><br />
* An API key from AI Zone Labs is required for the plugin to function<br />
* Without a valid API key, the plugin will display a configuration warning<br />
* User data is processed through AWS Lambda functions via API Gateway<br />
* The service uses OpenAI models for AI processing</p>
<h4>Privacy & Data Handling</h4>
<ul>
<li>Guest users: Session tracking via UUID-based cookies (30-day expiration)</li>
<li>Logged-in users: Session tracking via WordPress session tokens</li>
<li>All conversations stored in local WordPress database</li>
<li>Chat data transmitted to external AI processing service</li>
<li>No data sold to third parties</li>
<li>Users should review the privacy policy before using the chat</li>
</ul>
<h3>Source Code & Libraries</h3>
<p>This plugin includes the following third-party minified libraries:</p>
<h4>DataTables</h4>
<ul>
<li><strong>Purpose:</strong> Display and manage data tables with advanced features</li>
<li><strong>Files:</strong> assets/lib/datatables/js/<em>.min.js, assets/lib/datatables/css/</em>.min.css</li>
<li><strong>Source:</strong> https://datatables.net</li>
<li><strong>Repository:</strong> https://github.com/DataTables/</li>
<li><strong>License:</strong> MIT</li>
</ul>
<h4>Chart.js</h4>
<ul>
<li><strong>Purpose:</strong> Create interactive charts and visualizations</li>
<li><strong>Files:</strong> assets/lib/chartjs/chart.umd.min.js</li>
<li><strong>Source:</strong> https://www.chartjs.org</li>
<li><strong>Repository:</strong> https://github.com/chartjs/Chart.js</li>
<li><strong>License:</strong> MIT</li>
</ul>
<h4>JSZip</h4>
<ul>
<li><strong>Purpose:</strong> Create, read, and edit .zip files in JavaScript</li>
<li><strong>Files:</strong> assets/lib/jszip/jszip.min.js</li>
<li><strong>Source:</strong> https://stuk.github.io/jszip/</li>
<li><strong>Repository:</strong> https://github.com/Stuk/jszip</li>
<li><strong>License:</strong> MIT/GPLv3</li>
</ul>
<p>All third-party libraries are unmodified and obtained from their official repositories. The plugin’s custom JavaScript and CSS files (aizl-<em>.js and aizl-</em>.css) are included in human-readable form in the assets/js and assets/css directories.</p>
<h3>Service Terms</h3>
<p>By using this plugin, you agree to:<br />
* The AI Zone Labs Terms of Service: https://aizlabs.com/terms-of-service<br />
* The AI Zone Labs Privacy Policy: https://aizlabs.com/privacy-policy<br />
* Understand that user data will be transmitted to external services for AI processing</p>
<h3>Support</h3>
<p>For support, please visit: https://aizlabs.com/contact-us</p>


AIZ Labs Chat Agent – AI Chatbot Agent for Customer Support & Sales

AI-powered chatbot for WordPress with intelligent customer support, sales automation, and AI agent capabilities for instant, personalized responses.

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