AI Zone Labs

AIZ Labs Chat Agent brings advanced AI-driven customer support directly to your WordPress site.
IMPORTANT: This plugin is a Software-as-a-Service (SaaS) solution that requires an active subscription and API key from AI Zone Labs to function. The plugin will not work without this external service.
<h4>Key Features</h4>
<ul>
<li>Smart AI-powered chat agent</li>
<li>Custom agent instructions</li>
<li>Knowledge base uploads</li>
<li>Function calling (order tracking, etc.)</li>
<li>Analytics dashboard</li>
<li>Multi-agent system</li>
</ul>
<h4>External Service Dependency</h4>
This plugin REQUIRES an external service to function:
Service: AI Zone Labs API (api.aizlabs.com) 
Purpose: Chat Agent processing, natural language understanding, and response generation 
Data Sent: User questions, conversation history, agent configuration, uploaded knowledge base files 
Service Terms: https://aizlabs.com/terms-of-service 
Privacy Policy: https://aizlabs.com/privacy-policy
What data is transmitted: 
* User chat messages and conversation history 
* Agent configuration (instructions, model selection, tools) 
* Knowledge base files uploaded for vector search 
* Session identifiers (for logged-in users: WordPress session tokens; for guests: UUID cookies) 
* WordPress site URL and plugin version
Important Notes: 
* An API key from AI Zone Labs is required for the plugin to function 
* Without a valid API key, the plugin will display a configuration warning 
* User data is processed through AWS Lambda functions via API Gateway 
* The service uses OpenAI models for AI processing
<h4>Privacy & Data Handling</h4>
<ul>
<li>Guest users: Session tracking via UUID-based cookies (30-day expiration)</li>
<li>Logged-in users: Session tracking via WordPress session tokens</li>
<li>All conversations stored in local WordPress database</li>
<li>Chat data transmitted to external AI processing service</li>
<li>No data sold to third parties</li>
<li>Users should review the privacy policy before using the chat</li>
</ul>
<h3>Source Code & Libraries</h3>
This plugin includes the following third-party minified libraries:
<h4>DataTables</h4>
<ul>
<li>Purpose: Display and manage data tables with advanced features</li>
<li>Files: assets/lib/datatables/js/.min.js, assets/lib/datatables/css/.min.css</li>
<li>Source: https://datatables.net</li>
<li>Repository: https://github.com/DataTables/</li>
<li>License: MIT</li>
</ul>
<h4>Chart.js</h4>
<ul>
<li>Purpose: Create interactive charts and visualizations</li>
<li>Files: assets/lib/chartjs/chart.umd.min.js</li>
<li>Source: https://www.chartjs.org</li>
<li>Repository: https://github.com/chartjs/Chart.js</li>
<li>License: MIT</li>
</ul>
<h4>JSZip</h4>
<ul>
<li>Purpose: Create, read, and edit .zip files in JavaScript</li>
<li>Files: assets/lib/jszip/jszip.min.js</li>
<li>Source: https://stuk.github.io/jszip/</li>
<li>Repository: https://github.com/Stuk/jszip</li>
<li>License: MIT/GPLv3</li>
</ul>
All third-party libraries are unmodified and obtained from their official repositories. The plugin’s custom JavaScript and CSS files (aizl-.js and aizl-.css) are included in human-readable form in the assets/js and assets/css directories.
<h3>Service Terms</h3>
By using this plugin, you agree to: 
* The AI Zone Labs Terms of Service: https://aizlabs.com/terms-of-service 
* The AI Zone Labs Privacy Policy: https://aizlabs.com/privacy-policy 
* Understand that user data will be transmitted to external services for AI processing
<h3>Support</h3>
For support, please visit: https://aizlabs.com/contact-us

AIZ Labs Chat Agent – AI Chatbot Agent for Customer Support & Sales

AI-powered chatbot for WordPress with intelligent customer support, sales automation, and AI agent capabilities for instant, personalized responses.

engagebay

EngageBay Live Chat Support helps you connect with your website visitors instantly. 
Add a powerful live chat widget to your WordPress site and provide real-time customer support to boost engagement and capture more leads.
<h3>🌟 Why Businesses Use EngageBay Live Chat</h3>
<ul>
<li>💬 Communicate with visitors in real time</li>
<li>🛤️ Track the entire customer journey in one place</li>
<li>📢 Send proactive messages to invite visitors to chat</li>
<li>📑 Access detailed chat transcripts for insights</li>
<li>🤝 Build trust and enhance your brand reputation</li>
<li>👥 Provide agents with full customer information during chats</li>
<li>⭐ Collect customer feedback after each session</li>
<li>👨‍👩‍👧 Collaborate as a team for quick solutions</li>
<li>📊 Measure performance with in-depth reports & analytics</li>
<li>🤖 Use the upcoming chatbot feature for automated engagement</li>
</ul>
<h3>🔑 Key Features</h3>
<ul>
<li>🖥️ Install the chat widget on unlimited websites at no extra cost</li>
<li>🎨 Fully customize the chat widget to match your brand style</li>
<li>⌨️ Create shortcuts for common replies to save time</li>
<li>🔄 Seamlessly transfer chats between agents</li>
<li>👀 Track visitors as they browse your site for context-based support</li>
<li>📧 Send chat transcripts via email once sessions end</li>
</ul>
<h3>Why Choose EngageBay Live Chat Support?</h3>
Unlike generic chat plugins, EngageBay combines live chat + CRM + helpdesk into a single powerful platform. That means every chat becomes a potential lead or support ticket automatically.

EngageBay Live Chat Support

Add real-time live chat support to your WordPress site with EngageBay. Connect instantly with visitors, boost engagement, and grow your business.

AIZ Labs Chat Agent – AI Chatbot Agent for Customer Support & Sales vs EngageBay Live Chat Support