AI Zone Labs

AIZ Labs Chat Agent brings advanced AI-driven customer support directly to your WordPress site.
IMPORTANT: This plugin is a Software-as-a-Service (SaaS) solution that requires an active subscription and API key from AI Zone Labs to function. The plugin will not work without this external service.
<h4>Key Features</h4>
<ul>
<li>Smart AI-powered chat agent</li>
<li>Custom agent instructions</li>
<li>Knowledge base uploads</li>
<li>Function calling (order tracking, etc.)</li>
<li>Analytics dashboard</li>
<li>Multi-agent system</li>
</ul>
<h4>External Service Dependency</h4>
This plugin REQUIRES an external service to function:
Service: AI Zone Labs API (api.aizlabs.com) 
Purpose: Chat Agent processing, natural language understanding, and response generation 
Data Sent: User questions, conversation history, agent configuration, uploaded knowledge base files 
Service Terms: https://aizlabs.com/terms-of-service 
Privacy Policy: https://aizlabs.com/privacy-policy
What data is transmitted: 
* User chat messages and conversation history 
* Agent configuration (instructions, model selection, tools) 
* Knowledge base files uploaded for vector search 
* Session identifiers (for logged-in users: WordPress session tokens; for guests: UUID cookies) 
* WordPress site URL and plugin version
Important Notes: 
* An API key from AI Zone Labs is required for the plugin to function 
* Without a valid API key, the plugin will display a configuration warning 
* User data is processed through AWS Lambda functions via API Gateway 
* The service uses OpenAI models for AI processing
<h4>Privacy & Data Handling</h4>
<ul>
<li>Guest users: Session tracking via UUID-based cookies (30-day expiration)</li>
<li>Logged-in users: Session tracking via WordPress session tokens</li>
<li>All conversations stored in local WordPress database</li>
<li>Chat data transmitted to external AI processing service</li>
<li>No data sold to third parties</li>
<li>Users should review the privacy policy before using the chat</li>
</ul>
<h3>Source Code & Libraries</h3>
This plugin includes the following third-party minified libraries:
<h4>DataTables</h4>
<ul>
<li>Purpose: Display and manage data tables with advanced features</li>
<li>Files: assets/lib/datatables/js/.min.js, assets/lib/datatables/css/.min.css</li>
<li>Source: https://datatables.net</li>
<li>Repository: https://github.com/DataTables/</li>
<li>License: MIT</li>
</ul>
<h4>Chart.js</h4>
<ul>
<li>Purpose: Create interactive charts and visualizations</li>
<li>Files: assets/lib/chartjs/chart.umd.min.js</li>
<li>Source: https://www.chartjs.org</li>
<li>Repository: https://github.com/chartjs/Chart.js</li>
<li>License: MIT</li>
</ul>
<h4>JSZip</h4>
<ul>
<li>Purpose: Create, read, and edit .zip files in JavaScript</li>
<li>Files: assets/lib/jszip/jszip.min.js</li>
<li>Source: https://stuk.github.io/jszip/</li>
<li>Repository: https://github.com/Stuk/jszip</li>
<li>License: MIT/GPLv3</li>
</ul>
All third-party libraries are unmodified and obtained from their official repositories. The plugin’s custom JavaScript and CSS files (aizl-.js and aizl-.css) are included in human-readable form in the assets/js and assets/css directories.
<h3>Service Terms</h3>
By using this plugin, you agree to: 
* The AI Zone Labs Terms of Service: https://aizlabs.com/terms-of-service 
* The AI Zone Labs Privacy Policy: https://aizlabs.com/privacy-policy 
* Understand that user data will be transmitted to external services for AI processing
<h3>Support</h3>
For support, please visit: https://aizlabs.com/contact-us

AIZ Labs Chat Agent

An AI-powered chatbot for WordPress that provides instant, accurate, and personalized customer support.

engagebay

EngageBay Live Chat Support helps you connect with your website visitors instantly. 
Add a powerful live chat widget to your WordPress site and provide real-time customer support to boost engagement and capture more leads.
<h3>🌟 Why Businesses Use EngageBay Live Chat</h3>
<ul>
<li>💬 Communicate with visitors in real time</li>
<li>🛤️ Track the entire customer journey in one place</li>
<li>📢 Send proactive messages to invite visitors to chat</li>
<li>📑 Access detailed chat transcripts for insights</li>
<li>🤝 Build trust and enhance your brand reputation</li>
<li>👥 Provide agents with full customer information during chats</li>
<li>⭐ Collect customer feedback after each session</li>
<li>👨‍👩‍👧 Collaborate as a team for quick solutions</li>
<li>📊 Measure performance with in-depth reports & analytics</li>
<li>🤖 Use the upcoming chatbot feature for automated engagement</li>
</ul>
<h3>🔑 Key Features</h3>
<ul>
<li>🖥️ Install the chat widget on unlimited websites at no extra cost</li>
<li>🎨 Fully customize the chat widget to match your brand style</li>
<li>⌨️ Create shortcuts for common replies to save time</li>
<li>🔄 Seamlessly transfer chats between agents</li>
<li>👀 Track visitors as they browse your site for context-based support</li>
<li>📧 Send chat transcripts via email once sessions end</li>
</ul>
<h3>Why Choose EngageBay Live Chat Support?</h3>
Unlike generic chat plugins, EngageBay combines live chat + CRM + helpdesk into a single powerful platform. That means every chat becomes a potential lead or support ticket automatically.

EngageBay Live Chat Support

Add real-time live chat support to your WordPress site with EngageBay. Connect instantly with visitors, boost engagement, and grow your business.

AIZ Labs Chat Agent vs EngageBay Live Chat Support