AI Zone Labs

AIZ Labs Chat Agent brings advanced AI-driven customer support directly to your WordPress site.
IMPORTANT: This plugin is a Software-as-a-Service (SaaS) solution that requires an active subscription and API key from AI Zone Labs to function. The plugin will not work without this external service.
<h4>Key Features</h4>
<ul>
<li>Smart AI-powered chat agent</li>
<li>Custom agent instructions</li>
<li>Knowledge base uploads</li>
<li>Function calling (order tracking, etc.)</li>
<li>Analytics dashboard</li>
<li>Multi-agent system</li>
</ul>
<h4>External Service Dependency</h4>
This plugin REQUIRES an external service to function:
Service: AI Zone Labs API (api.aizlabs.com) 
Purpose: Chat Agent processing, natural language understanding, and response generation 
Data Sent: User questions, conversation history, agent configuration, uploaded knowledge base files 
Service Terms: https://aizlabs.com/terms-of-service 
Privacy Policy: https://aizlabs.com/privacy-policy
What data is transmitted: 
* User chat messages and conversation history 
* Agent configuration (instructions, model selection, tools) 
* Knowledge base files uploaded for vector search 
* Session identifiers (for logged-in users: WordPress session tokens; for guests: UUID cookies) 
* WordPress site URL and plugin version
Important Notes: 
* An API key from AI Zone Labs is required for the plugin to function 
* Without a valid API key, the plugin will display a configuration warning 
* User data is processed through AWS Lambda functions via API Gateway 
* The service uses OpenAI models for AI processing
<h4>Privacy & Data Handling</h4>
<ul>
<li>Guest users: Session tracking via UUID-based cookies (30-day expiration)</li>
<li>Logged-in users: Session tracking via WordPress session tokens</li>
<li>All conversations stored in local WordPress database</li>
<li>Chat data transmitted to external AI processing service</li>
<li>No data sold to third parties</li>
<li>Users should review the privacy policy before using the chat</li>
</ul>
<h3>Source Code & Libraries</h3>
This plugin includes the following third-party minified libraries:
<h4>DataTables</h4>
<ul>
<li>Purpose: Display and manage data tables with advanced features</li>
<li>Files: assets/lib/datatables/js/.min.js, assets/lib/datatables/css/.min.css</li>
<li>Source: https://datatables.net</li>
<li>Repository: https://github.com/DataTables/</li>
<li>License: MIT</li>
</ul>
<h4>Chart.js</h4>
<ul>
<li>Purpose: Create interactive charts and visualizations</li>
<li>Files: assets/lib/chartjs/chart.umd.min.js</li>
<li>Source: https://www.chartjs.org</li>
<li>Repository: https://github.com/chartjs/Chart.js</li>
<li>License: MIT</li>
</ul>
<h4>JSZip</h4>
<ul>
<li>Purpose: Create, read, and edit .zip files in JavaScript</li>
<li>Files: assets/lib/jszip/jszip.min.js</li>
<li>Source: https://stuk.github.io/jszip/</li>
<li>Repository: https://github.com/Stuk/jszip</li>
<li>License: MIT/GPLv3</li>
</ul>
All third-party libraries are unmodified and obtained from their official repositories. The plugin’s custom JavaScript and CSS files (aizl-.js and aizl-.css) are included in human-readable form in the assets/js and assets/css directories.
<h3>Service Terms</h3>
By using this plugin, you agree to: 
* The AI Zone Labs Terms of Service: https://aizlabs.com/terms-of-service 
* The AI Zone Labs Privacy Policy: https://aizlabs.com/privacy-policy 
* Understand that user data will be transmitted to external services for AI processing
<h3>Support</h3>
For support, please visit: https://aizlabs.com/contact-us

AIZ Labs Chat Agent – AI Chatbot Agent for Customer Support & Sales

AI-powered chatbot for WordPress with intelligent customer support, sales automation, and AI agent capabilities for instant, personalized responses.

Fortuna

Fortuna AI Customer Service connects your WooCommerce store to the hosted Fortuna service.
Use this plugin to:
<ul>
<li>connect a WooCommerce store to your Fortuna account</li>
<li>sync store, product, and order data into Fortuna</li>
<li>keep order and product changes up to date</li>
<li>support approval-aware actions such as refunds through Fortuna</li>
</ul>
This plugin is a connector for the hosted Fortuna customer service platform. A Fortuna account is required.
Fortuna is operated by Fortune Global Ltd, 24 Athol Street, Douglas, IM1 1JA, Isle of Man.
Service and legal links:
<ul>
<li>Website: https://hirefortuna.com</li>
<li>Terms of Service: https://hirefortuna.com/terms</li>
<li>Privacy Policy: https://hirefortuna.com/privacy</li>
<li>Contact: https://hirefortuna.com/contact</li>
</ul>

Fortuna AI Customer Service

Connect WooCommerce to Fortuna to sync support data, recover onboarding, and run approval-aware support workflows.

AIZ Labs Chat Agent – AI Chatbot Agent for Customer Support & Sales vs Fortuna AI Customer Service