AI Zone Labs

<p>AIZ Labs Chat Agent brings advanced AI-driven customer support directly to your WordPress site.</p>
<p><strong>IMPORTANT: This plugin is a Software-as-a-Service (SaaS) solution that requires an active subscription and API key from AI Zone Labs to function. The plugin will not work without this external service.</strong></p>
<h4>Key Features</h4>
<ul>
<li>Smart AI-powered chat agent</li>
<li>Custom agent instructions</li>
<li>Knowledge base uploads</li>
<li>Function calling (order tracking, etc.)</li>
<li>Analytics dashboard</li>
<li>Multi-agent system</li>
</ul>
<h4>External Service Dependency</h4>
<p>This plugin <strong>REQUIRES</strong> an external service to function:</p>
<p><strong>Service:</strong> AI Zone Labs API (api.aizlabs.com)<br />
<strong>Purpose:</strong> Chat Agent processing, natural language understanding, and response generation<br />
<strong>Data Sent:</strong> User questions, conversation history, agent configuration, uploaded knowledge base files<br />
<strong>Service Terms:</strong> https://aizlabs.com/terms-of-service<br />
<strong>Privacy Policy:</strong> https://aizlabs.com/privacy-policy</p>
<p><strong>What data is transmitted:</strong><br />
* User chat messages and conversation history<br />
* Agent configuration (instructions, model selection, tools)<br />
* Knowledge base files uploaded for vector search<br />
* Session identifiers (for logged-in users: WordPress session tokens; for guests: UUID cookies)<br />
* WordPress site URL and plugin version</p>
<p><strong>Important Notes:</strong><br />
* An API key from AI Zone Labs is required for the plugin to function<br />
* Without a valid API key, the plugin will display a configuration warning<br />
* User data is processed through AWS Lambda functions via API Gateway<br />
* The service uses OpenAI models for AI processing</p>
<h4>Privacy & Data Handling</h4>
<ul>
<li>Guest users: Session tracking via UUID-based cookies (30-day expiration)</li>
<li>Logged-in users: Session tracking via WordPress session tokens</li>
<li>All conversations stored in local WordPress database</li>
<li>Chat data transmitted to external AI processing service</li>
<li>No data sold to third parties</li>
<li>Users should review the privacy policy before using the chat</li>
</ul>
<h3>Source Code & Libraries</h3>
<p>This plugin includes the following third-party minified libraries:</p>
<h4>DataTables</h4>
<ul>
<li><strong>Purpose:</strong> Display and manage data tables with advanced features</li>
<li><strong>Files:</strong> assets/lib/datatables/js/<em>.min.js, assets/lib/datatables/css/</em>.min.css</li>
<li><strong>Source:</strong> https://datatables.net</li>
<li><strong>Repository:</strong> https://github.com/DataTables/</li>
<li><strong>License:</strong> MIT</li>
</ul>
<h4>Chart.js</h4>
<ul>
<li><strong>Purpose:</strong> Create interactive charts and visualizations</li>
<li><strong>Files:</strong> assets/lib/chartjs/chart.umd.min.js</li>
<li><strong>Source:</strong> https://www.chartjs.org</li>
<li><strong>Repository:</strong> https://github.com/chartjs/Chart.js</li>
<li><strong>License:</strong> MIT</li>
</ul>
<h4>JSZip</h4>
<ul>
<li><strong>Purpose:</strong> Create, read, and edit .zip files in JavaScript</li>
<li><strong>Files:</strong> assets/lib/jszip/jszip.min.js</li>
<li><strong>Source:</strong> https://stuk.github.io/jszip/</li>
<li><strong>Repository:</strong> https://github.com/Stuk/jszip</li>
<li><strong>License:</strong> MIT/GPLv3</li>
</ul>
<p>All third-party libraries are unmodified and obtained from their official repositories. The plugin’s custom JavaScript and CSS files (aizl-<em>.js and aizl-</em>.css) are included in human-readable form in the assets/js and assets/css directories.</p>
<h3>Service Terms</h3>
<p>By using this plugin, you agree to:<br />
* The AI Zone Labs Terms of Service: https://aizlabs.com/terms-of-service<br />
* The AI Zone Labs Privacy Policy: https://aizlabs.com/privacy-policy<br />
* Understand that user data will be transmitted to external services for AI processing</p>
<h3>Support</h3>
<p>For support, please visit: https://aizlabs.com/contact-us</p>


AIZ Labs Chat Agent

An AI-powered chatbot for WordPress that provides instant, accurate, and personalized customer support.

Rahi Saiful

Shahin Salehiin

WPCommerz

Darklup

Hive Support

<p>Improve your WordPress customer support with Hive Support – a simple, user-friendly helpdesk and live chat plugin designed to make support tasks easier and more efficient.</p>
<p>✨ Boost engagement with Hive Support’s AI chatbot, instantly responding to every customer.</p>
<p>🎫 With a reliable ticket system, easily manage and organize support tasks, reducing confusion and boosting efficiency across your team.</p>
<p>With Hive Support’s live chat, enjoy real-time conversations that build stronger customer connections. Automate tasks with customizable triggers to update your workflow and speed up response times.</p>
<p>Get real-time insights with agent reports and quickly resolve common queries using canned responses. Stay connected with customers and create a support experience that’s efficient, reliable, and ready for the future.</p>
<span class="embed-youtube" style="text-align:center; display: block;"><iframe loading="lazy" class="youtube-player" width="750" height="422" src="https://www.youtube.com/embed/xwEf0D0Yjuk?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent" allowfullscreen="true" style="border:0;" sandbox="allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox"></iframe></span>
<p><a href="https://gethivesupport.com" rel="nofollow ugc">🚀 <strong>Get Pro</strong></a>  | <a href="https://gethivesupport.com/docs/" rel="nofollow ugc"><strong>Docs</strong></a> </p>
<h3> ✴️ Hive Supports Key Features </h3>
<p>✅  <strong>Ticket Management System (Free) – </strong> Manage unlimited tickets, agents, and customers with customizable filters and statuses.</p>
<p>✅  <strong>Smart AI-Based Chatbot (Pro) – </strong> Offer 24/7 support with ChatGPT integration, prompt-based AI training, fine-tuning, and preset questions for quick replies.</p>
<p>✅  <strong> Business Inbox (Free) – </strong> Create and customize multiple support mailboxes. (Web-based and Email Based)</p>
<p>✅  <strong> Live Chat (Pro) – </strong> Enable or disable live chat on any page and customize the chat widget’s text and appearance</p>
<p>✅  <strong> Agent Activity Tracking (Free) – </strong> Monitor all activities and agent performance reports in one interface to ensure team productivity and efficient support.</p>
<h4> More Features of Hive Support </h4>
<ol>
<li><strong>Manage Support Agents (Free) – </strong> Easily add, edit, and manage support agents with customizable permissions. Track their performance through detailed reports and assign tasks efficiently. Update or remove agent information whenever needed.</li>
<li><strong>Ticket Reports (Free) – </strong> Access detailed reports to optimize your customer support system. View detailed stats on tickets and agent activities. Analyze all ticket data to improve customer support ticket system efficiency.</li>
<li><strong>Email Notifications (Free) – </strong> Send customizable email notifications to customers and agents, including subject and body text.</li>
<li><strong>Response Templates (Pro) – </strong> Create pre-made reply templates for common customer inquiries, allowing your support team to respond quickly and consistently. Manage and customize templates easily, and insert them with a single click to streamline responses.</li>
<li><strong>Automation Trigger (Pro) – </strong> Automate responses to routine inquiries using customizable templates, allowing your team to focus on more complex issues. Create unlimited automation triggers with IDs and titles for different tasks, and use events, conditions, and actions to streamline ticket management.</li>
<li><strong>Custom Ticket Fields (Pro) – </strong> Customize ticket forms with fields like text, number, dropdown, radio, and checkbox to capture necessary details. Add options to each field to suit your needs.</li>
<li><strong>Agent Performance Reports (Pro) – </strong>Track agent performance with reports on opened, closed, and assigned tickets to improve decision-making and productivity.</li>
<li><strong> Integration Capabilities (Pro) – </strong> Hive Support is now fully integrated with Telegram, Slack, Discord, and WhatsApp. Also, you can integrate with WooCommerce, CRM, and LMS platforms.</li>
</ol>
<h3>🛡️ GDPR Compliant Helpdesk</h3>
<p>Hive Support is a WordPress self-hosted helpdesk, that gives you full control and ownership of your data with no reliance on external SaaS. Stay secure and GDPR-compliant.</p>
<h3>📌 Why Choose the Hive Support Plugin for your WordPress Website?</h3>
<h4>⏳ Improved Response Time</h4>
<p>Hive Support automates tasks like responses, ticket prioritization, and workflows to reduce response times and resolve issues faster.</p>
<h4>📑 All-inclusive Analytics and Reporting</h4>
<p>Gain insights into common issues, response times, and customer satisfaction to improve your support services.</p>
<h4>🛡️ Better User Experience</h4>
<p>Hive Support improves user experience with easy access to live chat, AI chatbot, FAQ, and support tickets, ensuring smooth interactions.</p>
<h4>🔗 Integration with Other Tools</h4>
<p>Hive Support integrates with popular tools like Telegram, Slack, Discord, and WhatsApp, elevating your customer support system’s capability.</p>
<p><strong>📍 Useful Guide for Integrations:</strong></p>
<ul>
<li><a href="https://gethivesupport.com/docs/telegram-integration/" rel="nofollow ugc">Telegram Integration</a></li>
<li><a href="https://gethivesupport.com/docs/slack-integration/" rel="nofollow ugc">Slack Integration</a></li>
<li><a href="https://gethivesupport.com/docs/discord-integration/" rel="nofollow ugc">Discord Integration</a></li>
<li><a href="https://gethivesupport.com/docs/manage-your-tickets-using-whatsapp-with-hive-support/" rel="nofollow ugc">WhatsApp Integration</a></li>
</ul>
<h4>⚙️ How to Use Hive Support on your WordPress Site</h4>
<p>We have complete documentation for installing Hive Support on any WordPress website. Follow the tutorial – 👉 <a href="https://gethivesupport.com/docs/getting-started-with-hive-support/" rel="nofollow ugc"> How to Install the Hive Support.</a> </p>
<h3>🎉 Other Plugins from WPCommerz</h3>
<p>We offer a range of essential plugins to help you grow your WooCommerce business more efficiently.</p>
<p>✳️ <a href="https://wordpress.org/plugins/guidant/" rel="ugc"><strong>WP Guidant:</strong></a> Use WP Guidant to create multi-step guided selling processes and increase conversion rates effortlessly.</p>
<p>✳️ <a href="https://wordpress.org/plugins/darklup-lite-wp-dark-mode/" rel="ugc"><strong>Darklup:</strong></a> Transform your site with Darklup’s smart dark mode, delivering a sleek and user-friendly experience.
</p>
<p>✳️ <a href="https://wordpress.org/plugins/wceazy/" rel="ugc"><strong>wcEazy:</strong></a> Boost sales and update your store with wcEazy’s all-in-one solution and powerful modules.
</p>
<p><strong>❤️ Loved Hive Support?</strong></p>
<ul>
<li>Join our <a href="https://www.facebook.com/groups/wpcommerz" rel="nofollow ugc">Facebook Group</a></li>
<li>Learn from our tutorials on <a href="https://www.youtube.com/@wpcommerz8042" rel="nofollow ugc">Youtube Channel</a></li>
<li>Or rate Darklup on <a href="https://wordpress.org/plugins/hive-support/#reviews" rel="ugc">WordPress</a></li>
</ul>
<h3>Privacy Policy</h3>
<p>Hive Support uses <a href="https://appsero.com" rel="nofollow ugc">Appsero</a> SDK to collect some telemetry data upon user’s confirmation. This helps us to troubleshoot problems faster & make product improvements.</p>
<p>Appsero SDK <strong>does not gather any data by default.</strong> The SDK only starts gathering basic telemetry data <strong>when a user allows it via the admin notice</strong>. We collect the data to ensure a great user experience for all our users.</p>
<p>Integrating Appsero SDK <strong>DOES NOT IMMEDIATELY</strong> start gathering data, <strong>without confirmation from users in any case.</strong></p>
<p>Learn more about how <a href="https://appsero.com/privacy-policy/" rel="nofollow ugc">Appsero collects and uses this data</a>.</p>


Hive Support | AI-Powered Help Desk, Live Chat & AI Chat Bot Plugin for WordPress


I've been using the Hive Support plugin for a while now, and I must say, it's an incredible solution for managing customer queries efficiently. It integrates seamlessly into WordPress, making it easy to set up and use.🔹 Key Features I Love:



✔️ User-Friendly Interface – The ticketing system is simple and intuitive, both for admins and customers.✔️ Efficient Ticket Management – Organizing and tracking support requests is smooth, ensuring no query goes unanswered.✔️ Email Notifications – Automatic email updates keep users informed about their ticket status.✔️ Customizable Settings – The flexibility in configuring the plugin to fit my workflow is a big plus.


Excellent Support Ticket System for WordPress!

The All-In-One Help Desk, Live Chat & AI Chat Bot Plugin for WordPress.

AIZ Labs Chat Agent vs Hive Support | AI-Powered Help Desk, Live Chat & AI Chat Bot Plugin for WordPress