AI Zone Labs

AIZ Labs Chat Agent brings advanced AI-driven customer support directly to your WordPress site.
IMPORTANT: This plugin is a Software-as-a-Service (SaaS) solution that requires an active subscription and API key from AI Zone Labs to function. The plugin will not work without this external service.
<h4>Key Features</h4>
<ul>
<li>Smart AI-powered chat agent</li>
<li>Custom agent instructions</li>
<li>Knowledge base uploads</li>
<li>Function calling (order tracking, etc.)</li>
<li>Analytics dashboard</li>
<li>Multi-agent system</li>
</ul>
<h4>External Service Dependency</h4>
This plugin REQUIRES an external service to function:
Service: AI Zone Labs API (api.aizlabs.com) 
Purpose: Chat Agent processing, natural language understanding, and response generation 
Data Sent: User questions, conversation history, agent configuration, uploaded knowledge base files 
Service Terms: https://aizlabs.com/terms-of-service 
Privacy Policy: https://aizlabs.com/privacy-policy
What data is transmitted: 
* User chat messages and conversation history 
* Agent configuration (instructions, model selection, tools) 
* Knowledge base files uploaded for vector search 
* Session identifiers (for logged-in users: WordPress session tokens; for guests: UUID cookies) 
* WordPress site URL and plugin version
Important Notes: 
* An API key from AI Zone Labs is required for the plugin to function 
* Without a valid API key, the plugin will display a configuration warning 
* User data is processed through AWS Lambda functions via API Gateway 
* The service uses OpenAI models for AI processing
<h4>Privacy & Data Handling</h4>
<ul>
<li>Guest users: Session tracking via UUID-based cookies (30-day expiration)</li>
<li>Logged-in users: Session tracking via WordPress session tokens</li>
<li>All conversations stored in local WordPress database</li>
<li>Chat data transmitted to external AI processing service</li>
<li>No data sold to third parties</li>
<li>Users should review the privacy policy before using the chat</li>
</ul>
<h3>Source Code & Libraries</h3>
This plugin includes the following third-party minified libraries:
<h4>DataTables</h4>
<ul>
<li>Purpose: Display and manage data tables with advanced features</li>
<li>Files: assets/lib/datatables/js/.min.js, assets/lib/datatables/css/.min.css</li>
<li>Source: https://datatables.net</li>
<li>Repository: https://github.com/DataTables/</li>
<li>License: MIT</li>
</ul>
<h4>Chart.js</h4>
<ul>
<li>Purpose: Create interactive charts and visualizations</li>
<li>Files: assets/lib/chartjs/chart.umd.min.js</li>
<li>Source: https://www.chartjs.org</li>
<li>Repository: https://github.com/chartjs/Chart.js</li>
<li>License: MIT</li>
</ul>
<h4>JSZip</h4>
<ul>
<li>Purpose: Create, read, and edit .zip files in JavaScript</li>
<li>Files: assets/lib/jszip/jszip.min.js</li>
<li>Source: https://stuk.github.io/jszip/</li>
<li>Repository: https://github.com/Stuk/jszip</li>
<li>License: MIT/GPLv3</li>
</ul>
All third-party libraries are unmodified and obtained from their official repositories. The plugin’s custom JavaScript and CSS files (aizl-.js and aizl-.css) are included in human-readable form in the assets/js and assets/css directories.
<h3>Service Terms</h3>
By using this plugin, you agree to: 
* The AI Zone Labs Terms of Service: https://aizlabs.com/terms-of-service 
* The AI Zone Labs Privacy Policy: https://aizlabs.com/privacy-policy 
* Understand that user data will be transmitted to external services for AI processing
<h3>Support</h3>
For support, please visit: https://aizlabs.com/contact-us

AIZ Labs Chat Agent

An AI-powered chatbot for WordPress that provides instant, accurate, and personalized customer support.

paldesk

Paldesk is a live chat plugin that helps businesses proactively chat in real-time with visitors and customers to their website. Connect multiple channels into a single dashboard, respond to all your messages from one place. Start capturing leads, solving tickets & selling more.
https://www.youtube.com/watch?v=RKOOBRAWY38
INTEGRATIONS:
Built on-top of a robust customer helpdesk and ticketing software, Paldesk integrates with your most popular customer communication channels.
<pre><code>• Email
• Facebook
• Twitter
• Android & iOS Apps
• Website
</code></pre>
Consolidate inbound inquiries from email, mobile apps and social networks so they can be answered from one convenient dashboard – or even from Slack!
Stop juggling multiple accounts, logins and open browser windows and never miss an opportunity to engage or answer your customers.
MAJOR FEATURES:
Paldesk is great for entrepreneurs and startups that are managing their first live chat channel, and scales easily to businesses with multiple chat operators in distinct teams or divisions.
Explore some of the essential features Paldesk has to offer, listed below.
• Multichat Support – Add multiple chats and install them on more than one website. 
• Working Hours – Add multiple chats and install them on more than one website. 
• Smart Chat Routing – Assign chats to the ideal agent. 
• Ticketing – Create, manage, respond and resolve tickets. 
• Predefined Answers – Respond to FAQ questions faster and get more done. 
• chat Customization – Customize your look and color of your website chat. 
• Notifications – Get notified via email when a new conversation arrives.
Compatible with Chrome, Firefox, Safari and Microsoft Edge.
EASY INSTALLATION
Paldesk – Live Chat & Helpdesk is easy to install and takes under 4 minutes to get up and running on WordPress.
Start your journey! Get chatting! Download the Paldesk plugin now and <a href="https://www.paldesk.com/registration-short?utm_source=wordpress.com&utm_medium=referral&utm_campaign=wordpress_plugin" rel="nofollow ugc">sign up here</a> for a free trial!
<h3>Override chat css Style</h3>
To override chat css, use class “.paldesk-chat” as parent class and “!important” for property values. Examples can be found in {plugin folder}/css/site/paldesk-chat-override.css.tpl

Paldesk –  Live Chat & Helpdesk

Powerful live chat & helpdesk plugin made for your WordPress website. Convert leads to sales & help customers in real time - it's free!

AIZ Labs Chat Agent vs Paldesk – Live Chat & Helpdesk