Antalyze

<p>The <strong>Antalyze Live Chat and AI Chatbot</strong> plugin brings enterprise-grade AI customer support to your WordPress site. Transform your website’s customer experience with intelligent AI-powered conversations, omnichannel support, and advanced integrations.</p>
<h4>🚀 All-in-One AI Chatbot Platform</h4>
<p>Antalyze is trusted by hundreds of businesses for automating customer support, increasing engagement, and driving growth with intelligent AI solutions.</p>
<h4>⭐ Key Features</h4>
<ul>
<li><strong>Easy Setup</strong>: Install and configure in minutes – Go live in under 10 minutes</li>
<li><strong>Multiple Display Types</strong>: Choose between Bubble chat or FSP (Full Screen Page) widget</li>
<li><strong>Page Control</strong>: Select which pages to display the widget on</li>
<li><strong>Exclude Pages</strong>: Specify pages where the widget shouldn’t appear</li>
<li><strong>Responsive Design</strong>: Works perfectly on desktop and mobile devices</li>
<li><strong>No Coding Required</strong>: Simple point-and-click configuration</li>
<li><strong>Lightweight</strong>: Minimal impact on site performance</li>
</ul>
<h4>🌐 Omnichannel Support</h4>
<ul>
<li><strong>Multi-Platform Integration</strong>: Web, WhatsApp, Instagram, Messenger</li>
<li><strong>Unified Experience</strong>: Consistent customer support across all channels</li>
<li><strong>Social Media Ready</strong>: Seamless integration with social platforms</li>
</ul>
<h4>🛍️ E-commerce Integration</h4>
<ul>
<li><strong>Shopify & WooCommerce</strong>: Direct integration with your store</li>
<li><strong>Product Intelligence</strong>: Bot understands your products, inventory, and orders</li>
<li><strong>Purchase Assistance</strong>: Help customers with purchases and inquiries</li>
<li><strong>Order Management</strong>: Automated order tracking and support</li>
</ul>
<h4>🧠 Advanced AI Technology</h4>
<ul>
<li><strong>Semantic Search</strong>: Contextual understanding for accurate responses</li>
<li><strong>Document-Based Training</strong>: Upload PDFs, DOCX, TXT, FAQs, Notion pages</li>
<li><strong>Knowledge Base Management</strong>: Centralized documentation system</li>
<li><strong>Real-time Learning</strong>: AI improves from every interaction</li>
</ul>
<h4>👥 Intelligent Support System</h4>
<ul>
<li><strong>Smart Ticket System</strong>: Automated ticket creation with full context</li>
<li><strong>Live Chat Monitoring</strong>: Human agents can take over any conversation</li>
<li><strong>Team Collaboration</strong>: Seamless handoffs between AI and human agents</li>
<li><strong>Agent Permissions</strong>: Manage team access and responsibilities</li>
</ul>
<h4>📊 Analytics & Insights</h4>
<ul>
<li><strong>Performance Dashboard</strong>: Deep insights into chat performance and engagement</li>
<li><strong>Topic & Intent Analysis</strong>: Understand what customers are asking</li>
<li><strong>Real-time Monitoring</strong>: Live dashboards with instant alerts</li>
<li><strong>KPI Tracking</strong>: Monitor and optimize your support metrics</li>
</ul>
<h4>🌍 Global & Enterprise Features</h4>
<ul>
<li><strong>Multi-Language Support</strong>: 40+ languages with automatic detection</li>
<li><strong>Real-time Translation</strong>: Break language barriers instantly</li>
<li><strong>Enterprise Security</strong>: GDPR compliance and encrypted communications</li>
<li><strong>Custom Integrations</strong>: APIs for Slack, Teams, Salesforce, and more</li>
</ul>
<h4>💡 Why Choose Antalyze?</h4>
<p>Antalyze provides cutting-edge AI chat technology that helps you:<br />
– <strong>24/7 Customer Engagement</strong>: Intelligent responses around the clock<br />
– <strong>Lead Capture</strong>: Automatically capture and qualify leads<br />
– <strong>Instant Support</strong>: Provide immediate customer assistance<br />
– <strong>Increase Conversions</strong>: Guide customers through the purchase process<br />
– <strong>Reduce Support Costs</strong>: Automate routine inquiries and tasks<br />
– <strong>Scale Globally</strong>: Support customers in their native language</p>
<h4>Getting Started</h4>
<ol>
<li>Install and activate the plugin</li>
<li>Get your Widget ID from your <a href="https://app.antalyze.ai" rel="nofollow ugc">Antalyze Dashboard</a></li>
<li>Go to Settings > Antalyze Chat in your WordPress admin</li>
<li>Enter your Widget ID and configure settings</li>
<li>Save and enjoy intelligent chat on your site!</li>
</ol>
<h4>Support</h4>
<p>Need help? We’re here for you:<br />
– <a href="https://antalyze.ai/docs/" rel="nofollow ugc">Documentation</a><br />
– <a href="https://antalyze.ai/contact/" rel="nofollow ugc">Support Center</a><br />
– <a href="https://antalyze.ai/contact" rel="nofollow ugc">Contact Us</a></p>
<h3>Privacy Policy</h3>
<p>This plugin connects to the Antalyze service to provide chat functionality. When users interact with the chat widget, their messages and basic information may be sent to Antalyze servers for processing. Please review Antalyze’s privacy policy at https://antalyze.ai/privacy for more information about data handling.</p>
<h3>Third-party Services</h3>
<p>This plugin relies on the Antalyze service:<br />
– Service URL: https://app.antalyze.ai<br />
– Privacy Policy: https://antalyze.ai/privacy<br />
– Terms of Service: https://antalyze.ai/terms</p>
<h3>Source Code and Build Instructions</h3>
<p>The human‑readable source for our minified chat widget is public:<br />
https://github.com/errahulcs/Antalyze-Live-Chat-and-AI-Chatbot</p>
<p>Readable files: chat-widget.js, chat-widget.css<br />
Minified files (distributed in this plugin): dist/chat-widget.min.js, dist/chat-widget.min.css</p>
<p>To reproduce the minified files from the readable ones, see the build steps in the repository README.</p>
<p><strong>WordPress.org Compliance Note:</strong><br />
The chat widget has been optimized for WordPress.org compliance. All external dependencies (including Swiper CSS) are now loaded locally to prevent remote CDN calls. The plugin enqueues all necessary stylesheets and scripts from the local plugin directory only.</p>


Antalyze Live Chat and AI Chatbot

Add Antalyze AI chat widget to your WordPress site. Easily integrate intelligent chat functionality with customizable settings.

MihanWP

Team Ertano

<p>Chatina AI brings advanced live chat functionality to your WordPress website, enhancing user engagement and support efficiency with an AI-powered chat solution. (Coming Soon…)</p>
<p><a href="https://app.chatina.ai" rel="nofollow ugc">Try Operator Panel</a>  – <a href="#screenshots" rel="nofollow ugc">Screenshots</a></p>
<h3>Key Features</h3>
<ul>
<li>Real-Time Chat: Connect instantly with website visitors to provide seamless support and boost engagement.</li>
<li>AI-Powered Responses: Leverage AI-driven responses to answer common queries and reduce response time. (Coming Soon…)</li>
<li>Customizable Chat Widget: Easily customize the chat widget to match your site’s design and brand identity.</li>
<li>User-Friendly Dashboard: Manage conversations, view analytics, and optimize your chat interactions through an intuitive dashboard.</li>
<li>Integration with Chatina Platform: Fully compatible with the Chatina AI platform, integrating seamlessly with additional features on <a href="https://chatina.ai" rel="nofollow ugc">chatina.ai</a>.</li>
</ul>
<h3>Why Choose Chatina AI?</h3>
<p>With Chatina AI, you can enhance customer satisfaction by providing fast, accurate, and efficient live chat support. Ideal for businesses, e-commerce sites, and service providers looking to improve customer interaction and support.</p>
<h3>External Services</h3>
<p>This plugin connects to external APIs to provide live chat functionality and manage related services. The external services are detailed below:</p>
<h3>Chatina AI API</h3>
<ul>
<li>
<p><strong>What it is used for:</strong><br />
The Chatina AI API powers the live chat functionalities, including initializing chats, fetching chat information, and interacting with businesses using Chatina’s platform.</p>
</li>
<li>
<p><strong>Data sent and when:</strong></p>
<ul>
<li><strong>API Endpoints:</strong>  </li>
<li><code>https://api.chatina.ai/v1/chat</code>: Used to initialize and manage live chats. It sends chat-related metadata, such as chat ID and user tokens, when a chat is started.  </li>
<li><code>https://api.chatina.ai/v1/business/</code>: Sends the user’s token and business identifiers to fetch details about businesses available for chat.  </li>
<li><code>https://api.chatina.ai/v1/c/</code>: Sends a chat token and chat metadata to validate and retrieve chat data.  </li>
<li>
<p><code>https://api.chatina.ai/v1/chat/information</code>: Sends the chat ID and chat token to retrieve detailed chat-related information.</p>
</li>
<li>
<p><strong>Other Data Sent:</strong></p>
</li>
<li><strong>User Tokens:</strong> Used to authenticate the user with the service.  </li>
<li><strong>Chat Metadata:</strong> Includes chat ID and session-related identifiers.</li>
</ul>
</li>
<li>
<p><strong>Why:</strong><br />
The API is required to facilitate the core functionalities of the plugin, including establishing communication between users and businesses.</p>
</li>
<li>
<p><strong>Service Provider:</strong><br />
Chatina AI</p>
<ul>
<li><a href="https://chatina.ai/terms" rel="nofollow ugc">Terms of Service</a>  </li>
<li><a href="https://chatina.ai/privacy" rel="nofollow ugc">Privacy Policy</a>  </li>
</ul>
</li>
</ul>
<h3>Chatina AI CDN</h3>
<ul>
<li>
<p><strong>What it is used for:</strong><br />
The Chatina AI CDN (<code>https://cdn.chatina.ai/static/</code>) is used to serve assets and resources required for the plugin’s operation, such as JavaScript files and static content.</p>
</li>
<li>
<p><strong>Data sent and when:</strong><br />
No personal or user data is sent to the CDN. It is accessed to fetch static resources required for plugin functionality.</p>
</li>
</ul>
<h3>Loading CSS and JavaScript Remotely</h3>
<p>To ensure proper functioning of your Chatina chat widget, it is essential to load the required CSS and JavaScript files directly from Chatina’s CDN. Below are the URLs for the necessary assets:</p>
<p>Required Assets</p>
<p>JavaScript</p>
<p>URL: https://cdn.chatina.ai/static/widget.js</p>
<p>CSS</p>
<p>URL: https://cdn.chatina.ai/static/widget.css</p>
<p>By including these resources, your chat widget will have the most up-to-date code and styling, ensuring compatibility and optimal performance. Simply add the following  and  tags to your HTML:</p>
</p>
<p>Embedding these assets will integrate the necessary functionality and styles seamlessly into your webpage.</p>
<h3>Source Code</h3>
<p>To comply with WordPress.org guidelines, all source code related to this plugin is available in both the plugin directory and a public repository.</p>
<p>Unminified JavaScript and CSS files can be found in the following locations:<br />
– Plugin Directory: /assets/js/widget-normal.js and /assets/css/widget-normal.css<br />
– GitHub Repository: <a href="https://github.com/chatinaai/chatina-wordpress/" rel="nofollow ugc">Chatina AI GitHub</a></p>
<p>For instructions on rebuilding the compressed files, please refer to the <code>BUILD.md</code> file in the GitHub repository or see the section below.</p>
<h3>Build Instructions</h3>
<p>This plugin uses build tools (e.g., Webpack, npm) for compression. Follow these steps to recreate the production files:<br />
1. Clone the repository: git clone https://github.com/chatinaai/chatina-wordpress/chatina-wordpress.git<br />
2. Navigate to the project directory: cd chatina-wordpress<br />
3. Install dependencies: npm install<br />
4. Build the files: npm run build</p>
<h3>Additional Notes</h3>
<p>Chatina uses React.js, a powerful and flexible open-source JavaScript library, to build and manage the dynamic components of the plugin. React.js is licensed under the MIT License, ensuring freedom for developers to use, modify, and distribute the library as needed.</p>


Chatina Ai – Live Chat Online Platform

A seamless live chat solution powered by AI to enhance user engagement and customer support on your WordPress website.

Antalyze Live Chat and AI Chatbot vs Chatina Ai – Live Chat Online Platform