Art Project Group

<p><strong>APG Withdrawal for WooCommerce</strong> adds to your WooCommerce store a complete online right of withdrawal workflow compliant with EU consumer protection legislation.</p>
<h4>Features</h4>
<ul>
<li>Customer withdrawal form via the <code>[apg_withdrawal_form]</code> shortcode.</li>
<li>Configurable withdrawal window (days) and deadline source (completed or created date).</li>
<li>Optional extra grace days on top of the standard withdrawal window.</li>
<li>Active request detection: hides the withdrawal button if a request is already open for the order.</li>
<li>Optional digital-content waiver checkbox at checkout (both classic shortcode and block-based checkout): a configurable selector chooses when to display it — never, only on virtual products (or per-product <code>_apg_withdrawal_type = digital</code>), on every order, or on selected categories and/or selected products. The customer’s choice is persisted to order meta as legal evidence.</li>
<li>Admin request log with full request details (custom post type).</li>
<li>IP address and browser identifier storage options for legal evidence.</li>
<li>Email notification to the store admin on every new request.</li>
<li>Automatic customer acknowledgement email on submission.</li>
<li>Customer status update emails when the request is accepted, rejected or completed.</li>
<li>Automation: updates the withdrawal request status automatically when the linked WooCommerce order changes status.</li>
<li>My Account integration: customers can view their withdrawal request history.</li>
<li>CSV export of all withdrawal requests.</li>
<li>100% compatible with HPOS (High-Performance Order Storage).</li>
</ul>
<h4>Translations</h4>
<ul>
<li>English: by <a href="https://artprojectgroup.es/" rel="nofollow ugc">Art Project Group</a> (default language).</li>
<li>Spanish: by <a href="https://artprojectgroup.es/" rel="nofollow ugc">Art Project Group</a>.</li>
</ul>
<h4>More information</h4>
<p>You can learn more about <strong>APG Withdrawal for WooCommerce</strong> on our <a href="https://artprojectgroup.es/plugins-para-woocommerce/apg-withdrawal-for-woocommerce" rel="nofollow ugc">official website</a>, and follow the development on <a href="https://github.com/artprojectgroup/apg-withdrawal-for-woocommerce" rel="nofollow ugc">GitHub</a>.</p>
<h3>Thanks</h3>
<p>Thanks to everyone who uses the plugin, helps improve it, makes a donation or encourages us with their comments.</p>
<p>If you find this plugin useful, you can support its development with a <a href="https://artprojectgroup.es/tienda/donacion" rel="nofollow ugc">small donation</a>.</p>
<h3>External Services</h3>
<p>This plugin connects to the WordPress.org Plugins API to fetch information about the plugin (such as the rating). It sends the plugin slug when requesting data. More information: https://wordpress.org/about/privacy/</p>


APG Withdrawal for WooCommerce

Add to WooCommerce an online withdrawal workflow with customer form, My Account integration and admin request log.

riinagency

<p>EU Directive 2023/2673 gives online shoppers across the EU a clear right to withdraw from a purchase. From <strong>June 19, 2026</strong>, every WooCommerce store selling to EU consumers needs an easy, visible way for customers to start a withdrawal.</p>
<p><strong>EU Withdrawal Button for WooCommerce</strong> does exactly that — and nothing you have to think about. You switch it on, and the whole withdrawal process runs on its own. Here is what happens.</p>
<h4>What your customers see</h4>
<ol>
<li><strong>Their right to withdraw is shown up front.</strong> As soon as a customer places an order, their order confirmation email already includes a “Withdraw from this order” button and a note telling them how many days they have to change their mind. Customers see their rights respected from the very first moment — which builds trust in your store.</li>
<li><strong>The button is always within reach.</strong> A sticky withdrawal button also sits on every page of your store, so anyone — including guest customers with no account — can start a withdrawal at any time during the period.</li>
<li><strong>They fill in a short form.</strong> The customer enters their order number and the email they used at checkout. No login required.</li>
<li><strong>They confirm.</strong> The plugin shows their order summary, the customer clicks “Confirm withdrawal”, and that’s it.</li>
<li><strong>They get written proof.</strong> The customer immediately receives a timestamped confirmation email that serves as proof of their withdrawal request, as required by the Directive.</li>
</ol>
<h4>What you see as the store owner</h4>
<ol>
<li><strong>You get notified.</strong> An email lands in your inbox the moment a request comes in.</li>
<li><strong>The order is flagged for you.</strong> The order status changes to “Withdrawal Requested” and a note is added to the order, so nothing gets lost.</li>
<li><strong>You set the withdrawal period.</strong> It defaults to 14 days (the EU standard), but you can change it — and the plugin uses your value everywhere: in the order-email note, in the form, and in the validation check.</li>
<li><strong>You stay in control of the money.</strong> The plugin never touches payments — you issue the refund through your normal WooCommerce workflow, exactly as today.</li>
</ol>
<p>That’s the whole flow. The customer gets a simple, legal way to withdraw; you get a tidy, trackable request — with zero manual work once it’s switched on.</p>
<h4>Features</h4>
<ul>
<li>Sticky withdrawal button on every page (text and styling configurable)</li>
<li>“Withdraw from this order” button inside WooCommerce order emails — works for guest customers</li>
<li>Modal popup or dedicated page mode</li>
<li>Order validation (order number + email + withdrawal-period check)</li>
<li>Custom “Withdrawal Requested” WooCommerce order status</li>
<li>Timestamped confirmation email to the customer + notification to the merchant</li>
<li>WooCommerce email integration (shows under WooCommerce <span aria-hidden="true" class="wp-exclude-emoji">→</span> Settings <span aria-hidden="true" class="wp-exclude-emoji">→</span> Emails)</li>
<li>Works with custom order number plugins (Sequential Order Numbers, etc.)</li>
<li>WCAG 2.1 AA accessible (keyboard navigation, focus trap, ARIA labels)</li>
<li>Rate limiting to prevent abuse</li>
<li>Translation-ready (.pot file included)</li>
<li>HPOS (High-Performance Order Storage) compatible</li>
</ul>
<h4>Who is this for?</h4>
<p>WooCommerce store owners who sell to EU consumers and want a clear, compliant withdrawal process that runs by itself — without coding, legal headaches, or extra work for the customer.</p>
<h4>Disclaimer</h4>
<p>This plugin is a technical tool that helps implement a withdrawal flow. It does not constitute legal advice and does not guarantee compliance with any specific regulation. Consult a legal professional to ensure your store meets all applicable requirements.</p>


EU Withdrawal Button for WooCommerce – Right of Withdrawal Form (Directive 2023/2673)

Free EU right-of-withdrawal button & form for WooCommerce. Directive 2023/2673: order validation, 14-day check, guest customers & merchant emails.

APG Withdrawal for WooCommerce vs EU Withdrawal Button for WooCommerce – Right of Withdrawal Form (Directive 2023/2673)