SoftwareHS

Aqoiy is an AI-powered customer support chatbot that integrates deeply with WooCommerce. It uses advanced AI to answer questions, look up live orders, check product stock, process return requests, and seamlessly hand off conversations to human agents when needed.
Key Features:
<ul>
<li>AI-Powered Responses — Uses advanced AI to answer customer questions based on your knowledge base and store data.</li>
<li>WooCommerce Integration — Search products, check stock, and look up orders in real time.</li>
<li>Human Agent Handoff — Automatically escalate to live agents when the AI can’t help.</li>
<li>Knowledge Base — Add custom articles, FAQs, and policies for the AI to reference.</li>
<li>Customizable Widget — Match your brand with custom colors and titles.</li>
<li>Sentiment Analysis — Detect unhappy customers and auto-escalate.</li>
<li>Business Hours — Configure availability and offline messages.</li>
<li>Analytics Dashboard — Track conversations, response times, and customer satisfaction.</li>
<li>Multi-language Support — Auto-detect and respond in the customer’s language.</li>
<li>Light & Dark Admin Theme — Choose the admin panel appearance that suits you.</li>
</ul>
Powered by Firebase — Real-time messaging, secure authentication, and scalable infrastructure.
<h3>External Services</h3>
This plugin connects to two external services. Both connections only happen after the store owner has configured the plugin (created an Aqoiy account, or pasted a Google Gemini API key). No data leaves the site before that.
<h4>1. Aqoiy Backend API</h4>
Service: Aqoiy platform backend, operated by Aqoiy (Thrivethrum LLC). 
Endpoint host: <code>https://us-central1-aqoiy-server-v2.cloudfunctions.net/api</code> 
Purpose: Stores plugin configuration, relays chat traffic between the customer-facing widget and human agents, runs AI replies through the managed pipeline, records analytics, and authenticates the store account.
The plugin issues 26 distinct calls to this host. Each call is triggered by an explicit user action or admin event — never on every page load. They are grouped below by purpose:
a. Account & site authorisation (sent only when the admin clicks Connect / Register / Login on the settings screen, or when WordPress detects the active site URL has changed)
<ul>
<li><code>POST /auth/store/register</code> — sends the chosen email, password and store URL to create an Aqoiy account.</li>
<li><code>POST /auth/store/login-with-password</code> — sends email and password to obtain an API key.</li>
<li><code>GET /plugin/verify</code> — validates the saved API key on activation.</li>
<li><code>PUT /plugin/site-detection</code> — sends the detected site URL and platform (WordPress / WooCommerce) so the backend can authorise this domain.</li>
</ul>
b. Configuration sync (sent when the admin saves the Settings, AI Settings, Tools, Widget, or WooCommerce credentials screens)
<ul>
<li><code>GET /plugin/config</code> — fetches the current backend configuration to display in the admin UI.</li>
<li><code>PUT /plugin/config</code> (3 call sites) — sends widget colours/welcome message, the toolsConfig flags (<code>search_products</code>, <code>check_stock</code>, <code>get_order</code>, <code>submit_return</code>, <code>human_handoff</code>, <code>search_content</code>), the chosen storeMode, and — if WooCommerce is connected — the store URL plus the WooCommerce REST API consumer key/secret so the backend can call WooCommerce directly when a customer asks about an order.</li>
</ul>
c. Knowledge base sync (sent when the admin adds, edits, or deletes a KB entry, or runs the “Sync” button)
<ul>
<li><code>PUT /plugin/knowledge-base</code> — sends the user-authored KB entries (titles, content, URLs, tags) so the AI can quote them in answers.</li>
</ul>
d. Conversation traffic (sent only while a real visitor is using the chat widget on the storefront; nothing is sent if no one is chatting)
<ul>
<li><code>POST /plugin/message</code> (2 call sites) — forwards the visitor’s message and the recent message history.</li>
<li><code>POST /plugin/ai-reply</code> (2 call sites) — requests the AI reply for the current session.</li>
<li><code>POST /plugin/handoff</code> — marks the session as needing a human agent. Sends the session id and a short reason.</li>
<li><code>POST /plugin/poll</code> — short-polls the backend for any agent reply.</li>
<li><code>POST /plugin/session-end</code> — notifies the backend that the visitor closed the chat.</li>
<li><code>POST /plugin/csat</code> — sends the post-chat satisfaction rating (1–5) plus optional free-text feedback.</li>
</ul>
e. Admin dashboards (sent only while the admin is viewing the corresponding screen)
<ul>
<li><code>GET /plugin/analytics</code> — fetches conversation counts, response times, and CSAT averages for the Analytics tab.</li>
<li><code>GET /plugin/usage</code> — fetches the current month’s AI message usage and plan limit.</li>
<li><code>GET|PUT|DELETE /plugin/sessions</code> (3 call sites) — lists/filters/clears recorded sessions for the Sessions tab.</li>
<li><code>GET /plugin/session/{id}</code> — fetches a single session transcript when the admin clicks a row.</li>
</ul>
Visitor messages typed into the chat widget are transmitted to this service. The widget collects the visitor name and email only if the visitor types them (or if a logged-in WordPress user opens the chat — in which case their display name and account email are read from <code>wp_get_current_user()</code> and forwarded so the agent can identify them).
Service provider: Aqoiy (Thrivethrum LLC) — https://aqoiy.com 
Terms of Service: https://aqoiy.com/terms 
Privacy Policy: https://aqoiy.com/privacy
<h4>2. Google Gemini API (optional, BYO-key path)</h4>
Service: Google Gemini Generative Language API. 
Endpoint host: <code>https://generativelanguage.googleapis.com</code> 
Purpose: Generates AI replies when the store owner has pasted a personal Gemini API key into the AI Settings screen. If no Gemini key is configured, this path is never used — all AI replies go through the Aqoiy backend instead.
<ul>
<li><code>POST https://generativelanguage.googleapis.com/v1beta/models/{model}:generateContent</code> — sends the recent message history and any system instructions configured in the AI Settings tab; receives the model’s reply. Triggered only when the storefront widget receives a customer message and the BYO-key path is active.</li>
</ul>
The Gemini API key is supplied by the store owner and is sent as a query parameter on each request, per Google’s API contract. No customer message is sent to Google before a real visitor types in the chat widget.
Service provider: Google LLC. 
Google APIs Terms of Service: https://developers.google.com/terms 
Google Privacy Policy: https://policies.google.com/privacy
WooCommerce is a trademark of Automattic Inc. Aqoiy is not affiliated with or endorsed by Automattic.

Aqoiy – AI & Human Customer Support Chatbot

AI-powered support chatbot for WordPress & WooCommerce. Answers questions, checks orders, manages stock, and handles returns.

MxChat

MxChat is the most powerful free AI chatbot and content generation plugin for WordPress — connecting your website to ChatGPT, Claude, Gemini, Grok, DeepSeek, and 100+ AI models through a single, easy-to-use interface. Train your AI chatbot on your website content, WooCommerce products, PDFs, and more using advanced RAG (Retrieval-Augmented Generation) technology. Now with a built-in AI Content Generator to create full blog posts and landing pages complete with images, SEO metadata, and inline AI editing.
<a href="https://mxchat.ai/documentation/" rel="nofollow ugc">Documentation</a> | <a href="https://www.youtube.com/@MxChat/videos" rel="nofollow ugc">Demo Videos</a>
<h3>Why Choose MxChat as Your WordPress AI Chatbot?</h3>
✅ 6 Major AI Providers in One Plugin: OpenRouter, OpenAI GPT, Claude, Gemini, xAI Grok, and DeepSeek – switch between 100+ models instantly 
✅ Train on Your Website Data: Advanced RAG technology learns from sitemaps, PDFs, URLs, or manual input for ultra-relevant responses 
✅ Live Agent Handoff via Slack: Seamlessly escalate from AI to human support when customers need personal assistance 
✅ Real-Time Debug Panel: See exactly what your chatbot retrieves and triggers with our admin testing interface 
✅ Boost Sales with WooCommerce: Product cards, cart management, and AI-powered shopping assistance 
✅ AI Content Generator: Create full blog posts and landing pages with AI-generated images, SEO metadata, and real-time preview editing 
✅ Extensive Add-On Ecosystem: Forms, moderation, recommendations, theme customization, and more
🎬 <a href="https://www.youtube.com/watch?v=3BqoiyWaQiM" rel="nofollow ugc">Quick Setup with MxChat</a> – Learn how to quickly setup and understand how your chatbot works
<h3>📦 Optional Premium Add-Ons</h3>
Extend the free plugin with these optional premium features:
<ul>
<li><a href="https://mxchat.ai/add-ons/mxchat-mcp/" rel="nofollow ugc">MCP Server Add-On</a> – Turn your MxChat install into a Model Context Protocol server so Claude, ChatGPT, and Claude Code list transcripts, push knowledge, and inspect bots natively — JSON-RPC 2.0 + OAuth + bearer auth, no per-message fees</li>
<li><a href="https://mxchat.ai/add-ons/mxchat-advanced-content/" rel="nofollow ugc">Advanced Content Editor Add-On</a> – Smart internal linking, AI image management, readability analysis, Google Search Console integration, advanced SEO optimization, and 30-day AI Content Calendar for automated blog scheduling</li>
<li><a href="https://mxchat.ai/add-ons/mxchat-woo/" rel="nofollow ugc">WooCommerce Add-On</a> – AI-powered shopping assistance with product-aware conversations, native product cards with images and pricing, upselling and recommendations, order inquiry handling, cart management, and real-time inventory awareness</li>
<li><a href="https://mxchat.ai/add-ons/mxchat-forms/" rel="nofollow ugc">Forms Add-On</a> – Capture leads and data with custom in-chat forms</li>
<li><a href="https://mxchat.ai/add-ons/mxchat-embed/" rel="nofollow ugc">MxChat Anywhere Add-On</a> – Deploy your chatbot on any website with one script tag — Shopify, Squarespace, Wix, static HTML, and more</li>
<li><a href="https://mxchat.ai/add-ons/mxchat-theme/" rel="nofollow ugc">AI Chatbot Theme Customizer Add-On</a> – Instantly design chatbot themes with natural language using AI</li>
<li><a href="https://mxchat.ai/add-ons/mxchat-multi-bot/" rel="nofollow ugc">Multi-Bot Add-On</a> – Run unlimited AI chatbots with custom knowledge and personalities</li>
<li><a href="https://mxchat.ai/add-ons/mxchat-vision/" rel="nofollow ugc">Image Analysis Add-On</a> – Enable AI-powered image analysis and OCR inside chats</li>
</ul>
👉 <a href="https://mxchat.ai" rel="nofollow ugc">Visit our website to view all add-ons</a>
<h3>🔥 What’s New in Version 3.2.9</h3>
<ul>
<li>NEW: Stop Button for Streaming Responses — visitors can halt a streaming answer mid-reply; the send button becomes a Stop control while the bot is typing, keeping the text already written</li>
<li>NEW: “Images per Article” Slider — choose how many images (1–5) the Content Generator places in each article, instead of the AI deciding for you</li>
<li>NEW: Download Transcript Toggle — show or hide the chat menu’s “Download Transcript” item from settings (on by default)</li>
<li>FIXED: Google Search Snippets — the chat widget’s greeting and quick-question text no longer leak into your pages’ search-result snippets</li>
<li>FIXED: In-Chat Document Upload — PDF and Word uploads from the chat toolbar work again, whether or not you’re signed in</li>
<li>Plus: right-to-left admin-navigation fix, a rebuilt translation template so translators stop losing work on updates, satisfaction-prompt and message-loss fixes, and PHP 8.2 cleanup</li>
</ul>
<h3>Core Features That Set MxChat Apart</h3>
🟢 100+ AI Models – Access ChatGPT, Claude, Gemini, Grok, DeepSeek, and 100+ models from OpenRouter with a single plugin 
🟢 Lead Management Dashboard – Dedicated Leads tab inside Transcripts shows every captured email and name deduplicated by lead, with filters, bulk delete, CSV export, and one-click jump to each lead’s latest conversation 
🟢 Chat Transcripts Dashboard – Review all conversations, analyze chat history, track user engagement, and see exactly which knowledge sources the AI used for each response 
🟢 WooCommerce Product Training – Train your AI chatbot on your entire product catalog including descriptions, pricing, SKUs, and categories for intelligent shopping assistance 
🟢 Live Agent Handoff – Seamlessly escalate conversations from AI to human support via Slack when customers need personal assistance 
🟢 ACF Field Control – Choose exactly which Advanced Custom Fields are included in your knowledge base—perfect for excluding private notes or internal data 
🟢 Advanced Action Recognition – Smart vector embedding system understands user intent and triggers lead capture, appointments, redirects, and custom actions automatically 
🟢 Document Processing – Let visitors upload and chat with PDFs and Word documents directly on your frontend 
🟢 Pinecone Vector Storage – Optional lightning-fast knowledge retrieval for large datasets and enterprise-scale deployments 
🟢 Web Search Integration – Brave search provides real-time information beyond your knowledge base 
🟢 AI Content Generator – Create full blog posts and landing pages from a prompt with AI images, SEO metadata, real-time preview, and inline AI editing via chat 
🟢 Image Generation – OpenAI GPT Image and Google Imagen for visual content creation within chat conversations 
🟢 Streaming Responses – Real-time response streaming for OpenAI, Claude, Grok, and DeepSeek models for the fastest possible chat experience 
🟢 REST API – Bearer-token endpoints to read transcripts, push knowledge, and bulk-delete sessions — wire MxChat into n8n, Zapier, analytics dashboards, GDPR workflows, or your own agents
<h3>Choose from 100+ Premium AI Models</h3>
Access the world’s most advanced AI models based on your specific needs:
OpenRouter: 100+ models from multiple providers with a single API key – including OpenAI, Anthropic, Google, Meta, Mistral, and more! 
OpenAI: 
GPT-5.5, GPT-5.4, GPT-5.4 Mini, GPT-5.4 Nano, GPT-5.3 Chat, GPT-5.2, GPT-5.1 Chat Latest, GPT-5.1, GPT-5, GPT-5 Mini, GPT-5 Nano 
Anthropic Claude: 
Claude Opus 4.8, Claude Opus 4.7, Claude Opus 4.6, Claude Sonnet 4.6, Claude Opus 4.5, Claude Sonnet 4.5, Claude Opus 4.1, Claude Haiku 4.5, Claude 4 Opus, Claude 4 Sonnet 
X.AI: 
Grok 4.1 Fast (Reasoning), Grok 4.1 Fast (Non-Reasoning), Grok 4, Grok-3, Grok-3 Fast, Grok-3 Mini, Grok-3 Mini Fast 
Google Gemini: 
Gemini 3.5 Flash, Gemini 3.1 Pro, Gemini 3 Flash, Gemini 3.1 Flash-Lite, Gemini 2.5 Pro, Gemini 2.5 Flash, Gemini 2.5 Flash-Lite 
DeepSeek: 
DeepSeek V3
<h3>Lead Management Dashboard — Turn Chat Traffic Into a Real Lead List</h3>
Every email and name your chatbot captures now lands in one clean, sortable dashboard — so you can finally see your leads as a list instead of hunting through individual transcripts.
What You Get:
<ul>
<li>One Row Per Lead — emails captured across multiple sessions are automatically deduplicated, so each lead appears once with a conversation count and a “last seen” timestamp</li>
<li>Top Pages Capturing Leads — instantly see which pages on your site are driving the most lead captures; click any page to filter the list to leads from that page only</li>
<li>Powerful Filtering — search by email or name, filter by date range (24h / 7d / 30d / 90d / all-time), or filter by status (leads with a conversation vs. orphan leads who submitted the form but never chatted)</li>
<li>Orphan Lead Tracking — visitors who drop their email in the pre-chat form but never send a message are surfaced separately so you never lose a captured contact</li>
<li>One-Click View Conversation — jump from any lead straight into their latest full conversation in the transcripts viewer</li>
<li>Bulk Delete + CSV Export — select multiple leads to delete or export in one action; CSV export supports email-only or email + name + conversation count + last-seen + top page</li>
<li>Clean, Responsive, Native — works beautifully on desktop, tablet, and phone with the same polished dashboard feel as the rest of MxChat</li>
<li>Zero Setup, Zero Migration — uses your existing chat data, no new database tables, no configuration — turn on lead capture and the dashboard just works</li>
</ul>
Perfect for sales teams managing inbound leads, agencies reporting to clients, and anyone who wants to see the actual ROI of their chatbot at a glance without digging through individual conversations.
<h3>AI Content Generator — Create Blog Posts & Landing Pages with AI</h3>
MxChat includes a built-in AI Content Generator that lets you create full blog posts and landing pages directly from your WordPress dashboard — no external tools or copy-pasting required.
How It Works:
<ol>
<li>Describe Your Content — Enter a topic, title, or detailed prompt and choose between a blog post or landing page layout</li>
<li>AI Generates Everything — The AI produces fully styled HTML with responsive CSS, ready-to-publish content, and optional AI-generated images using OpenAI GPT Image, Gemini, or Grok</li>
<li>Real-Time Preview — See your content exactly as it will appear on your site with a live scaled preview, including desktop and mobile viewport switching</li>
<li>Edit with AI Chat — Use the built-in AI chat panel to request changes like “make the heading bigger” or “change the background to blue” — the AI updates your content in real time</li>
<li>Publish Instantly — Content is saved as a native WordPress post or page with clean HTML, SEO metadata, and responsive design that works with any theme</li>
</ol>
Key Content Generator Features:
<ul>
<li>Choose from multiple AI models for content generation (GPT-5, Claude, Gemini, Grok, and more)</li>
<li>AI-generated images placed directly into your content with automatic media library uploads</li>
<li>SEO title and meta description generation for search engine optimization</li>
<li>Built-in SEO analysis with real-time scoring and one-click AI auto-optimization</li>
<li>Fullwidth and standard layout options with automatic theme compatibility</li>
<li>Content history to revisit and manage previously generated posts</li>
<li>Works with popular page builders and themes including Elementor, Bricks, Divi, Astra, Kadence, and more</li>
<li>Optional <a href="https://mxchat.ai/add-ons/mxchat-advanced-content/" rel="nofollow ugc">Advanced Content Editor Add-On</a> for Google Search Console analytics, smart internal linking, readability analysis, and advanced SEO optimization</li>
</ul>
<h3>MxChat Anywhere — Deploy Your Chatbot on Any Website</h3>
Your WordPress site powers the AI, but your chatbot doesn’t have to live there. The <a href="https://mxchat.ai/add-ons/mxchat-embed/" rel="nofollow ugc">MxChat Anywhere Add-On</a> lets you deploy your fully configured chatbot on any website with a single script tag — Shopify, Squarespace, Wix, static HTML, SaaS apps, documentation sites, or anything with an HTML page.
Key Features:
<ul>
<li>One script tag to add your chatbot to any site — no coding or framework required</li>
<li>Full style isolation via Shadow DOM so host page CSS never breaks your chatbot</li>
<li>All your MxChat settings carry over automatically — colors, themes, quick questions, email collection, streaming, and more</li>
<li>Multi-bot support lets you deploy different chatbot configurations on different sites</li>
<li>Secure domain whitelisting and API key authentication prevent unauthorized usage</li>
<li>Lightweight vanilla JS widget with zero dependencies — no jQuery needed on the target site</li>
</ul>
Ideal for SaaS products with a WordPress blog but a separate web app, e-commerce brands on Shopify, documentation sites, or any business that needs their chatbot beyond WordPress.
<h3>Powerful Add-On Ecosystem</h3>
Pro Add-Ons: 
🟢 MCP Server – Expose your MxChat install as a Model Context Protocol server so Claude, ChatGPT, and Claude Code can list transcripts, push knowledge, and inspect bots through a JSON-RPC 2.0 endpoint with OAuth + bearer auth — no per-message fees, no middleman API. Includes a WooCommerce extension for product, order, and customer lookups. 
🟢 Advanced Content Editor – Google Search Console integration with per-page impressions, clicks, and search queries. Smart internal linking, AI readability optimization, image ALT text generation, and advanced SEO checks 
🟢 Multi-Bot Manager – Create and manage multiple specialized chatbots with dedicated knowledge databases for different purposes (support, sales, technical, etc.) 
🟢 Video Generation – Generate stunning AI videos using Google’s Veo 2 and Veo 3 models with audio support and multiple aspect ratios 
🟢 Admin Assistant – ChatGPT-like interface in WordPress admin with thread management and image generation 
🟢 Chat Themes – Visual design editor with AI-powered chatbot theme generation from natural language 
🟢 MxChat Forms – Create chatbot-triggered forms for lead capture and support tickets 
🟢 Chat Moderation – Advanced security with email/IP banning and content filtering 
🟢 MxChat Anywhere – Deploy your chatbot on any website with one script tag — Shopify, Squarespace, Wix, static HTML, and custom web apps with Shadow DOM style isolation 
🟢 Perplexity Integration – Real-time web search with authoritative, well-sourced responses 
🟢 MxChat Trigger – Turn any element into a conversation starter — chat trigger buttons and links that open MxChat and send predefined messages, perfect for CTAs and guided experiences
<h3>📱 Mobile-Friendly & Fully Customizable</h3>
MxChat’s chatbot widget adapts seamlessly to all devices — desktop, tablet, or mobile. Customize colors, greetings, and placement to match your brand and provide a smooth experience across your entire website.
<h3>🔐 Reliable, Fast, Secure</h3>
MxChat is optimized for performance and security. Your AI chatbot runs smoothly, loads fast, and protects your customer data with enterprise-grade security measures.
<h3>🌟 What Makes MxChat the Best AI Chatbot for WordPress?</h3>
<ul>
<li>Used by hundreds of WordPress websites worldwide </li>
<li>5-star average rating from satisfied customers </li>
<li>Native WordPress integration – no external dependencies </li>
<li>Setup in under 2 minutes with simple API key configuration</li>
</ul>
<h3>🆓 Start with MxChat’s Powerful Free Plan</h3>
MxChat offers a fully functional free plan that includes everything you need to get started with AI chatbot and customer support. With no credit card required, you can:
<ul>
<li>Access all AI models from 6 major providers</li>
<li>AI Content Generator for blog posts and landing pages with SEO scoring and AI auto-optimization</li>
<li>Train chatbot on unlimited website content</li>
<li>Loops email capture for lead generation</li>
<li>Web search and image generation capabilities</li>
<li>Real-time admin debug panel</li>
<li>Chat transcript review and export</li>
<li>RAG support & contextual awareness</li>
</ul>
Whether you’re running a small business or launching a new online store, MxChat’s free plan gives you the tools to offer intelligent customer support and grow your business — without paying a cent.
<h3>Developer Hooks & Filters</h3>
MxChat provides WordPress filter hooks so developers can extend and customize chatbot behavior without modifying core plugin files. <a href="https://mxchat.ai/mxchat-developer-hooks-filters/" rel="nofollow ugc">View full documentation with code examples</a>.
<h4>mxchat_before_process_post</h4>
Runs during knowledge base indexing and lets you modify a post’s data before MxChat processes it. Use this to include custom field data (e.g. product specifications or ACF fields), strip internal content you don’t want the chatbot to learn, or transform posts based on bot ID. Receives the WP_Post object and the bot ID.
<h4>mxchat_system_instructions</h4>
Dynamically modify the system prompt before every AI response. Use this to inject live data such as business hours, inventory status, or user-specific context into the prompt at runtime. Receives the instructions text, bot ID, and session ID. MxChat also supports WordPress shortcodes directly in the system prompt field — any registered shortcodes are automatically expanded before being sent to the AI.
<h3>✅ Get Started with MxChat AI Chatbot Today</h3>
Installing MxChat for WordPress takes just a few clicks. Get started with our free plan and upgrade anytime to access our complete add-on ecosystem and premium features.
<h3>💰 Pricing</h3>
Most powerful features are included in the free plan. Upgrade to Pro for the complete add-on ecosystem and advanced capabilities. 
<a href="https://mxchat.ai/" rel="nofollow ugc">View all pricing options</a>
<h3>Use of Third-Party Services</h3>
This plugin connects …

MxChat – AI Chatbot & Content Generation for WordPress

MxChat is the best free AI chatbot and content generation plugin for WordPress in 2026. Train ChatGPT, Claude, Gemini, or Grok on your website content …

Aqoiy – AI & Human Customer Support Chatbot vs MxChat – AI Chatbot & Content Generation for WordPress