aserva1

aserva AI Chat Widget adds an AI-powered customer support chat widget to your WordPress site and WooCommerce store.
The plugin connects your site to aserva, syncs useful WooCommerce and WordPress support context, and lets aserva answer common customer questions from your store knowledge. When the AI is unsure, conversations can be escalated to your aserva inbox.
<h4>Free store scan before setup</h4>
Before installing, you can scan your public store pages for visible support leaks, missing policy inputs, order-status gaps, product-confidence gaps, and cart-recovery opportunities:
https://aserva.io/scan?platform=woocommerce
The scan is evidence-based and maps gaps to aserva playbooks. It does not require an account.
<h4>Built for WooCommerce merchants</h4>
<ul>
<li>Answer common product questions from your store content and catalog</li>
<li>Help customers with order status questions using WooCommerce order events</li>
<li>Capture refund, return, and support requests for review</li>
<li>Sync form submissions from popular WordPress form plugins</li>
<li>Track useful commerce events such as order updates, refunds, reviews, subscriptions, and abandoned carts</li>
<li>Add a lightweight chat widget without editing your theme</li>
</ul>
<h4>Fast setup</h4>
Install the plugin, connect your aserva account, and enable the widget. The setup wizard supports dashboard-assisted connection and manual API key setup.
<h4>Human handoff</h4>
aserva is designed for safe automation. Questions that need review can be escalated instead of forcing the AI to guess.
<h4>Requirements</h4>
<ul>
<li>WordPress 5.5 or higher</li>
<li>PHP 7.4 or higher</li>
<li>An aserva account</li>
<li>WooCommerce is optional, but recommended for ecommerce support workflows</li>
</ul>
<h3>Privacy Policy and External Services</h3>
This plugin connects to aserva, an external AI customer support service operated by aserva. The default service URL is https://app.aserva.io.
The plugin may send the following data to aserva after it is configured with an aserva API key:
<ul>
<li>Chat widget configuration, including organization ID, widget position, color, and language.</li>
<li>Logged-in customer context, such as display name and email, when available.</li>
<li>Contact form submissions from supported form plugins, including submitted name, email, subject, message, selected fields, and page URL.</li>
<li>WooCommerce order events, including order ID, order number, status, totals, currency, items, product URLs, product images, customer email, customer name, phone, and address fields.</li>
<li>WooCommerce refund events, product review events, subscription renewal events, back-in-stock events, and abandoned cart events when those workflows are available on the store.</li>
<li>Plugin diagnostics such as plugin version, WordPress version, site URL, and connection status.</li>
</ul>
Data is sent only after the plugin is configured with an aserva API key. Webhook requests from the plugin to aserva are signed with HMAC-SHA256 and include a timestamp.
For full details, review:
<ul>
<li>Privacy Policy: https://aserva.io/privacy</li>
<li>Terms of Service: https://aserva.io/terms</li>
</ul>

aserva AI Chat Widget

AI customer support chat for WordPress and WooCommerce stores. Help route product, order, return, and support questions.

NirWp Team

<blockquote>
Aside from news websites, almost all websites of the world require a support system, do you agree? 
 The reason is the purpose behind establishing a website is expanding relations with users, offering products, and naturally, supporting them in the future.
</blockquote>
So we have agreed that using a support plugin is a need for every website, even yours, dear friend .
Well! The question that arises now is what features should a good support plugin have?
<a href="http://demo.nirwp.com/ticket-free" rel="nofollow ugc">wordpress & woocommerce support plugin Demo</a> / user&pass: demo
To respond this question, I will tell you about our support and ticket plugins’ features; see for yourself if the features are sufficient!
The ability to define infinite departments 
If your website needs various sections (such as sales, support, management, etc.) you need not worry at all; our WordPress support plugin is ready to meet your requirements.
The ability to define infinite representatives. 
We will still be by your side if you need to add various representatives to your team.
<blockquote>
Complete accordance with WooCommerce and Easy Digital Downloads
</blockquote>
If you want the user to select the product they have bought when sending a ticket, or only buying customers to be able to send tickets… we are still here for you!
Prepared answers 
Many of users’ questions are repetitive, so the answers will be the same. The solution is to build a prepared answer so that you can answer such tickets in one click and not waste too much time typing
Searching the tickets 
Whenever you need to create a ticket based on ID or a subject, perform a search in a jiffy!
All sections being AJAX and therefore doubly beautiful. 
We have developed AJAX in all sections resulting in better appearance of sending tickets, searching tickets, etc. which means efficiency alongside beauty for your sake.
Floating support icon on the website 
You could select a custom icon in the plugin settings to float in the corner of the web page and remind your users that you have a support system and care about them!
<h3>List of some features</h3>
<ul>
<li>Unlimited Tickets</li>
<li>Unlimited Agents</li>
<li>Unlimited Users</li>
<li>Unlimited Products</li>
<li>Unlimited Departments </li>
<li>Unlimited Pre answer</li>
<li>Agents can create tickets on behalf of users </li>
<li>Agents can view only their tickets or all tickets</li>
<li>Agents can receive e-mail notifications by email for ticket events such as new ticket, reply to ticket etc. </li>
<li>Users can receive e-mail notifications by email for ticket events such as new ticket, reply to ticket etc.</li>
<li>And …</li>
</ul>

Nirweb support

Best of the Best

افزونه دارای ایرادات فنی بسیار زیادی هست و حیف این همه زمان که برای نصب افزونه گذاشتیم و حیف این همه زمان که برای برنامه نویسیش گذاشته شده

بدرد نخور


متاسفانه پر از باگ هست. چون در حال استفاده بود، مجبورم کلی باگ فاجعه ازش بگیرم ..تا بتونم ادامه بدم. به هیچ عنوان استفاده نکنید.


کدنویسی افتضاح

NirWeb support is a great help desk and support plugin for WordPress with full support of WooCommerce

aserva AI Chat Widget vs Nirweb support