aserva1

aserva AI Chat Widget adds an AI-powered customer support chat widget to your WordPress site and WooCommerce store.
The plugin connects your site to aserva, syncs useful WooCommerce and WordPress support context, and lets aserva answer common customer questions from your store knowledge. When the AI is unsure, conversations can be escalated to your aserva inbox.
<h4>Free store scan before setup</h4>
Before installing, you can scan your public store pages for visible support leaks, missing policy inputs, order-status gaps, product-confidence gaps, and cart-recovery opportunities:
https://aserva.io/scan?platform=woocommerce
The scan is evidence-based and maps gaps to aserva playbooks. It does not require an account.
<h4>Built for WooCommerce merchants</h4>
<ul>
<li>Answer common product questions from your store content and catalog</li>
<li>Help customers with order status questions using WooCommerce order events</li>
<li>Capture refund, return, and support requests for review</li>
<li>Sync form submissions from popular WordPress form plugins</li>
<li>Track useful commerce events such as order updates, refunds, reviews, subscriptions, and abandoned carts</li>
<li>Add a lightweight chat widget without editing your theme</li>
</ul>
<h4>Fast setup</h4>
Install the plugin, connect your aserva account, and enable the widget. The setup wizard supports dashboard-assisted connection and manual API key setup.
<h4>Human handoff</h4>
aserva is designed for safe automation. Questions that need review can be escalated instead of forcing the AI to guess.
<h4>Requirements</h4>
<ul>
<li>WordPress 5.5 or higher</li>
<li>PHP 7.4 or higher</li>
<li>An aserva account</li>
<li>WooCommerce is optional, but recommended for ecommerce support workflows</li>
</ul>
<h3>Privacy Policy and External Services</h3>
This plugin connects to aserva, an external AI customer support service operated by aserva. The default service URL is https://app.aserva.io.
The plugin may send the following data to aserva after it is configured with an aserva API key:
<ul>
<li>Chat widget configuration, including organization ID, widget position, color, and language.</li>
<li>Logged-in customer context, such as display name and email, when available.</li>
<li>Contact form submissions from supported form plugins, including submitted name, email, subject, message, selected fields, and page URL.</li>
<li>WooCommerce order events, including order ID, order number, status, totals, currency, items, product URLs, product images, customer email, customer name, phone, and address fields.</li>
<li>WooCommerce refund events, product review events, subscription renewal events, back-in-stock events, and abandoned cart events when those workflows are available on the store.</li>
<li>Plugin diagnostics such as plugin version, WordPress version, site URL, and connection status.</li>
</ul>
Data is sent only after the plugin is configured with an aserva API key. Webhook requests from the plugin to aserva are signed with HMAC-SHA256 and include a timestamp.
For full details, review:
<ul>
<li>Privacy Policy: https://aserva.io/privacy</li>
<li>Terms of Service: https://aserva.io/terms</li>
</ul>

aserva AI Chat Widget

AI customer support chat for WordPress and WooCommerce stores. Help route product, order, return, and support questions.

Safiye Duman

emarket-design

WP Ticket lets you manage all customer support requests directly from your website. Customers submit tickets through a simple frontend form, and you handle everything from your WordPress dashboard — no external helpdesk software required.
Up and running in minutes. Works for freelancers, agencies, small businesses, and internal IT teams.
Who is this for? 
* Businesses that want to handle customer inquiries from their own website 
* Agencies managing support for multiple clients 
* IT teams running an internal helpdesk 
* WooCommerce or Easy Digital Downloads store owners
Free Features 
* Frontend ticket submission form (shortcode or block) 
* Assign tickets to support agents 
* Set ticket priority and status 
* Email notifications for customers and agents 
* Agent management with dedicated agent pages 
* Role-based access (Agent and Manager roles) 
* Responsive design — works on all devices 
* Spam protection with CAPTCHA support 
* Restrict ticket submission to logged-in users only 
* Customizable form fields from plugin settings 
* No coding required
See WP Ticket in Action
<iframe loading="lazy" class="youtube-player" width="750" height="422" src="https://www.youtube.com/embed/Gsaf7TaCOJY?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent" allowfullscreen="true" style="border:0;" sandbox="allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox"></iframe>
Premium Features (Pro & Enterprise) 
* File attachments on tickets 
* Canned responses for faster replies 
* Departments for organizing support teams 
* Custom fields for tickets 
* Advanced search and filtering 
* SLA tracking and automation rules 
* WooCommerce integration 
* Easy Digital Downloads integration 
* MailChimp integration 
* CSV import/export 
* Real-time helpdesk dashboard with stats and charts 
* And much more
<a href="https://wpticketcom.emdplugins.com/" rel="nofollow ugc">View Live Demo</a> | <a href="https://docs.emdplugins.com/wp-ticket-community/" rel="nofollow ugc">Documentation</a>

Customer Support Ticket System & Helpdesk

Let customers submit tickets, assign agents, set priorities, track status, and get instant email notifications. All from your website.

aserva AI Chat Widget vs Customer Support Ticket System & Helpdesk