AskX

Give your WordPress site an AI-powered customer support chatbot that uses your site content as context.
AskX is an agentic AI chatbot that answers visitors using a knowledge base built from your own data. This plugin connects your WordPress site to AskX through secure, API-key-protected REST endpoints — so the chatbot can answer using the content you choose to expose.
<h4>Why Use This Plugin?</h4>
This plugin creates a direct, authenticated data connection between WordPress and AskX. You control exactly which content types are shared — posts, pages, WooCommerce products, custom post types — and AskX uses that content for customer support and site-related answers.
<h4>Key Features</h4>
<ul>
<li>Full WordPress Integration — AskX connects directly with your WordPress 
site through secure REST APIs. You choose exactly which content types to 
share: posts, pages, comments, users, and custom post types.</li>
<li>WooCommerce Support — When WooCommerce is active, product list/single 
endpoints and single-order-by-ID order endpoints are available. Orders 
cannot be listed in bulk; use a known order ID (for example for order-status 
lookups). Your chatbot can help visitors find products and answer 
store-related questions.</li>
<li>Works With Any Site — Compatible with standard WordPress sites, 
WooCommerce stores, LearnDash courses, BuddyPress/BuddyBoss communities, 
booking platforms, and any site using custom post types.</li>
<li>Simple Setup — Install the plugin, select your content types, download 
the JSON configuration file, and upload it to AskX. Your chatbot is connected.</li>
<li>Chatbot Display — Enter your AskX Chatbot ID in the plugin settings. 
The widget loads automatically on your frontend using standard WordPress 
script enqueueing.</li>
<li>Customizable AI Behavior — In AskX, configure how the chatbot responds: 
set system prompts, add predefined questions, and adjust parameters like 
creativity level and response length.</li>
<li>Visual Widget Builder — Design your chatbot widget in AskX to match 
your site theme and branding.</li>
<li>Knowledge Base Training — Train the AskX chatbot using uploaded documents, 
website URLs, or your WordPress content via this plugin API connection.</li>
<li>API-Key Security — Every API request requires authentication. No data 
is exposed without a valid API key</li>
</ul>
<h4>How AskX Uses Your Content</h4>
AskX builds its knowledge base from three types of input: documents (PDFs), website URLs, and WordPress content via API. This plugin provides a direct API integration: authenticated REST endpoints so AskX can read structured WordPress and WooCommerce data you enable, keeping answers aligned with your site as content changes.
<h4>How to Connect</h4>
<ol>
<li>Install and activate the plugin.</li>
<li>Choose which content types to expose in the plugin settings.</li>
<li>Download the API Configuration JSON file.</li>
<li>In AskX, provide the JSON during chatbot creation or via the “Connect WordPress” option.</li>
<li>Enter your AskX Chatbot ID in the plugin to display the chatbot on your site.</li>
</ol>
<h4>Available Endpoint Groups</h4>
<ul>
<li>WordPress core: posts, pages, users, comments</li>
<li>WooCommerce (if active): products (list and single); orders (single order by ID only, no list-all)</li>
<li>Custom post types: all public CPTs</li>
<li>Search: unified search across all enabled types</li>
<li>Chatbot-optimized: endpoints formatted for AI consumption</li>
</ul>
<h4>Who Is This For?</h4>
<ul>
<li>WordPress site owners who want AI-powered customer support that uses their published content</li>
<li>WooCommerce stores needing product-aware chatbot assistance</li>
<li>Agencies managing multiple WordPress sites with AskX</li>
<li>Developers building AI integrations with WordPress content</li>
</ul>
<h3>Third-party services</h3>
This plugin integrates with AskX-related services used from your site or browser.
1. AskX Blog API (admin screen)
<ul>
<li>Service: <code>https://askx.io</code></li>
<li>Purpose: display latest AskX news cards in the plugin admin page.</li>
<li>Data sent: pagination parameters (<code>page</code>, <code>page_size</code>, <code>is_published</code>) in a server-to-server request. Your API key is not included.</li>
<li>Trigger: when an admin opens the plugin settings screen or uses pagination controls.</li>
</ul>
2. AskX connection flow (browser)
<ul>
<li>Service: AskX web application (e.g., <code>https://askx.io/admin</code>).</li>
<li>Purpose: let AskX receive the configuration it needs to call your site’s REST APIs.</li>
<li>How it works: a site administrator completes the AskX Website Connection consent screen in wp-admin. On approval, the plugin sends a message to the AskX browser window using the standard <code>postMessage</code> API (no server-to-server HTTP request). On denial, only a denial status is sent.</li>
<li>Trigger: only when an administrator explicitly approves or denies on the consent screen.</li>
</ul>
3. AskX Chatbot Widget (frontend)
<ul>
<li>Service: <code>https://askx.io</code></li>
<li>Purpose: loads the AskX chatbot widget for site visitors.</li>
<li>Data sent: visitor chat messages are sent to AskX servers for AI processing.</li>
<li>Trigger: on every frontend page load when a valid Chatbot ID is saved and the widget is enabled.</li>
</ul>
AskX legal pages:
<ul>
<li>Privacy policy: <a href="https://askx.io/privacy" rel="nofollow ugc">https://askx.io/privacy</a></li>
<li>Terms of service: <a href="https://askx.io/terms" rel="nofollow ugc">https://askx.io/terms</a></li>
</ul>
<h3>Privacy</h3>
<h4>Data stored on your site</h4>
<ul>
<li>API key — authenticates requests to this plugin’s REST routes (stored in wp_options).</li>
<li>Exposed API types — your content-sharing preferences.</li>
<li>AskX Chatbot ID — used to load the chatbot widget.</li>
</ul>
<h4>Data returned by REST API</h4>
When a valid API key is supplied, responses include WordPress and WooCommerce data according to your Exposed API Types settings. Prefer the <code>X-API-Key</code> header over query parameters to prevent accidental key exposure in logs.
<h4>Data sent to AskX</h4>
<ul>
<li>Admin screen: pagination parameters for blog/news cards (no API key sent).</li>
<li>Connection flow: site URL and API key via browser <code>postMessage</code> on explicit admin approval.</li>
<li>JSON export: downloaded locally — the plugin does not send it to AskX automatically.</li>
<li>Frontend visitors: chat messages are sent to AskX for AI processing when the widget is active.</li>
</ul>

AskX – Agentic AI Chatbot

Add an AI-powered agentic chatbot that uses your WordPress and WooCommerce content you expose. Secure, API-key-protected REST endpoints let AskX read  …

Rahi Saiful

Shahin Salehiin

WPCommerz

Darklup

Hive Support

Improve your WordPress customer support with Hive Support – a complete AI and human hybrid helpdesk built for modern WordPress businesses. Manage tickets, run live chat, deploy an AI chatbot trained on your own content, and handle every support request from one clean dashboard inside WordPress.
✨ AI that learns from your own content. Upload your documentation, product pages, or TXT and DOCX files. The AI reads from there and gives specific, accurate answers instead of generic ones.
🎫 With a reliable ticket system, easily manage and organize support tasks, reducing confusion and boosting efficiency across your team.
With Hive Support’s live chat, enjoy real-time conversations that build stronger customer connections. Automate tasks with customizable triggers to update your workflow and speed up response times.
Get real-time insights with agent reports and quickly resolve common queries using canned responses. Stay connected with customers and create a support experience that’s efficient, reliable, and ready for the future.
<iframe loading="lazy" class="youtube-player" width="750" height="422" src="https://www.youtube.com/embed/xwEf0D0Yjuk?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent" allowfullscreen="true" style="border:0;" sandbox="allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox"></iframe>
<a href="https://gethivesupport.com" rel="nofollow ugc">🚀 Get Pro</a> | <a href="https://gethivesupport.com/docs/" rel="nofollow ugc">Docs</a> 
<h3> ✴️ Hive Support Key Features </h3>
✅ Ticket Management System (Free) – Manage unlimited tickets, agents, and customers with customizable filters and statuses.
✅ Business Inbox (Free) – Create and customize multiple support mailboxes. (Web-based and Email Based)
✅ Agent Activity Tracking (Free) – Monitor all activities and agent performance reports in one interface to ensure team productivity and efficient support.
✅ AI Chatbot with RAG Knowledge Base (Pro) – Deploy a 24/7 AI chatbot trained on your own documentation, product pages, and uploaded TXT or DOCX files. Accurate, specific answers every time.
✅ AI to Human Handoff (Pro) – When AI cannot help, customers request a live agent. Your team gets notified instantly and takes over the chat with full conversation history.
✅ Live Agent Takeover (Pro) – Agents can take over any active AI chat directly from the WordPress admin panel in real time.
✅ Support Queue with Real-Time Notifications (Pro) – Every handoff request joins a live support queue visible in your WordPress dashboard. Accept, convert to ticket, or dismiss requests from one place.
✅ All Chat History in One Inbox (Pro) – Every AI chat and live chat conversation is stored and fully searchable in your inbox. Returning visitors pick up right where they left off.
✅ Reply Tickets with AI (Pro) – AI drafts replies to support tickets using your knowledge base. Agents review, edit, and send.
✅ Customizable Chatbot (Pro) – Set a custom bot name, upload an avatar, choose brand colors, write custom instructions, and add pre-defined questions.
✅ Live Chat (Pro) – Enable or disable live chat on any page and customize the chat widget appearance. Control who can use live chat — all visitors or logged-in customers only.
<h4> More Features of Hive Support </h4>
<ol>
<li>Manage Support Agents (Free) – Easily add, edit, and manage support agents with customizable permissions. Track their performance through detailed reports and assign tasks efficiently. Update or remove agent information whenever needed.</li>
<li>Ticket Reports (Free) – Access detailed reports to optimize your customer support system. View detailed stats on tickets and agent activities. Analyze all ticket data to improve customer support ticket system efficiency.</li>
<li>Email Notifications (Free) – Send customizable email notifications to customers and agents, including subject and body text.</li>
<li>Response Templates (Pro) – Create pre-made reply templates for common customer inquiries, allowing your support team to respond quickly and consistently. Manage and customize templates easily, and insert them with a single click to streamline responses.</li>
<li>Automation Trigger (Pro) – Automate responses to routine inquiries using customizable templates, allowing your team to focus on more complex issues. Create unlimited automation triggers with IDs and titles for different tasks, and use events, conditions, and actions to streamline ticket management.</li>
<li>Custom Ticket Fields (Pro) – Customize ticket forms with fields like text, number, dropdown, radio, and checkbox to capture necessary details. Add options to each field to suit your needs.</li>
<li>Agent Performance Reports (Pro) – Track agent performance with reports on opened, closed, and assigned tickets to improve decision-making and productivity.</li>
<li>Integration Capabilities (Pro) – Hive Support is fully integrated with Telegram, Slack, Discord, and WhatsApp. Also integrates with WooCommerce, EDD, weDocs, BetterDocs, and OpenAI.</li>
</ol>
<h3>🛡️ GDPR Compliant Helpdesk</h3>
Hive Support is a WordPress self-hosted helpdesk, that gives you full control and ownership of your data with no reliance on external SaaS. Stay secure and GDPR-compliant.
<h3>📌 Why Choose the Hive Support Plugin for your WordPress Website?</h3>
<h4>⏳ Improved Response Time</h4>
Hive Support automates tasks like responses, ticket prioritization, and workflows to reduce response times and resolve issues faster.
<h4>📑 All-inclusive Analytics and Reporting</h4>
Gain insights into common issues, response times, and customer satisfaction to improve your support services.
<h4>🛡️ Better User Experience</h4>
Hive Support improves user experience with easy access to live chat, AI chatbot, FAQ, and support tickets, ensuring smooth interactions.
<h4>🔗 Integration with Other Tools</h4>
Hive Support integrates with popular tools like Telegram, Slack, Discord, and WhatsApp, elevating your customer support system’s capability.
📍 Useful Guide for Integrations:
<ul>
<li><a href="https://gethivesupport.com/docs/telegram-integration/" rel="nofollow ugc">Telegram Integration</a></li>
<li><a href="https://gethivesupport.com/docs/slack-integration/" rel="nofollow ugc">Slack Integration</a></li>
<li><a href="https://gethivesupport.com/docs/discord-integration/" rel="nofollow ugc">Discord Integration</a></li>
<li><a href="https://gethivesupport.com/docs/manage-your-tickets-using-whatsapp-with-hive-support/" rel="nofollow ugc">WhatsApp Integration</a></li>
</ul>
<h4>⚙️ How to Use Hive Support on your WordPress Site</h4>
We have complete documentation for installing Hive Support on any WordPress website. Follow the tutorial – 👉 <a href="https://gethivesupport.com/docs/getting-started-with-hive-support/" rel="nofollow ugc"> How to Install the Hive Support.</a> 
<h3>🎉 Other Plugins from WPCommerz</h3>
We offer a range of essential plugins to help you grow your WooCommerce business more efficiently.
✳️ <a href="https://wordpress.org/plugins/guidant/" rel="ugc">WP Guidant:</a> Use WP Guidant to create multi-step guided selling processes and increase conversion rates effortlessly.
✳️ <a href="https://wordpress.org/plugins/darklup-lite-wp-dark-mode/" rel="ugc">Darklup:</a> Transform your site with Darklup’s smart dark mode, delivering a sleek and user-friendly experience.

✳️ <a href="https://wordpress.org/plugins/wceazy/" rel="ugc">wcEazy:</a> Boost sales and update your store with wcEazy’s all-in-one solution and powerful modules.

❤️ Loved Hive Support?
<ul>
<li>Join our <a href="https://www.facebook.com/groups/wpcommerz" rel="nofollow ugc">Facebook Group</a></li>
<li>Learn from our tutorials on <a href="https://www.youtube.com/@wpcommerz8042" rel="nofollow ugc">Youtube Channel</a></li>
<li>Or rate Hive Support on <a href="https://wordpress.org/plugins/hive-support/#reviews" rel="ugc">WordPress</a></li>
</ul>
<h3>Privacy Policy</h3>
Hive Support uses <a href="https://appsero.com" rel="nofollow ugc">Appsero</a> SDK to collect some telemetry data upon user’s confirmation. This helps us to troubleshoot problems faster & make product improvements.
Appsero SDK does not gather any data by default. The SDK only starts gathering basic telemetry data when a user allows it via the admin notice. We collect the data to ensure a great user experience for all our users.
Integrating Appsero SDK DOES NOT IMMEDIATELY start gathering data, without confirmation from users in any case.
Learn more about how <a href="https://appsero.com/privacy-policy/" rel="nofollow ugc">Appsero collects and uses this data</a>.

Hive Support | AI-Powered Help Desk, Live Chat and Chatbot


I've been using the Hive Support plugin for a while now, and I must say, it's an incredible solution for managing customer queries efficiently. It integrates seamlessly into WordPress, making it easy to set up and use.🔹 Key Features I Love:



✔️ User-Friendly Interface – The ticketing system is simple and intuitive, both for admins and customers.✔️ Efficient Ticket Management – Organizing and tracking support requests is smooth, ensuring no query goes unanswered.✔️ Email Notifications – Automatic email updates keep users informed about their ticket status.✔️ Customizable Settings – The flexibility in configuring the plugin to fit my workflow is a big plus.


Excellent Support Ticket System for WordPress!

The All-In-One Help Desk, Live Chat & AI Chatbot Plugin for WordPress.

AskX – Agentic AI Chatbot vs Hive Support | AI-Powered Help Desk, Live Chat and Chatbot