WPExtent

<p><strong>AssistifyDesk</strong> solves a common frustration for WordPress site owners: when something breaks, where do you go for help?</p>
<p>With dozens of plugins installed from different places — WordPress.org, premium marketplaces, and custom developers — it’s easy to lose track of where to report an issue or ask a question. AssistifyDesk puts every support resource in one clean, searchable screen inside your WordPress admin.</p>
<h4>Features</h4>
<p><strong>Central Support Directory</strong><br />
All your installed plugins and themes are listed in one place, each showing exactly where you can get support — no more hunting through bookmarks or searching the web.</p>
<p><strong>Smart Source Detection</strong><br />
AssistifyDesk automatically detects whether a plugin or theme is hosted on WordPress.org or is a premium/custom product, then links you to the correct support forum or website.</p>
<ul>
<li>WordPress.org plugins <span aria-hidden="true" class="wp-exclude-emoji">→</span> linked directly to their official support forum</li>
<li>Premium plugins with a Plugin URI <span aria-hidden="true" class="wp-exclude-emoji">→</span> linked to the plugin developer’s website</li>
<li>Plugins with no detectable support URL <span aria-hidden="true" class="wp-exclude-emoji">→</span> a helpful fallback contact link is provided</li>
</ul>
<p><strong>Status Indicators</strong><br />
See at a glance whether each plugin or theme is active or inactive, and whether an update is available — with colour-coded badges on every card.</p>
<p><strong>System Info Snapshot</strong><br />
A single copyable block containing your WordPress version, PHP version, MySQL version, server software, memory limit, max upload size, debug mode status, multisite status, active theme, and full active plugin list — ready to paste into any support ticket.</p>
<p><strong>Per-Plugin Support Template</strong><br />
Click “Copy Info” on any plugin card to copy a pre-filled support request template (plugin name, version, WordPress version, PHP version) directly to your clipboard.</p>
<p><strong>Search & Filter</strong><br />
Search plugins or themes by name in real time. Filter the plugin list by: All / Active / Inactive / WordPress.org / Premium / Updates Available.</p>
<p><strong>Admin Bar Shortcut</strong><br />
A AssistifyDesk link is added to the WordPress admin bar so you can jump to your support directory from any page in the admin.</p>
<p><strong>Admin-Only Access</strong><br />
The hub is only accessible to users with the <code>manage_options</code> capability (site administrators).</p>
<p><strong>No Data Storage</strong><br />
AssistifyDesk reads information that WordPress core already collects. It stores nothing in the database and makes no additional HTTP requests.</p>
<h4>Privacy</h4>
<p>This plugin does not collect, transmit, or store any personal data or site data. It reads only locally available WordPress API data (plugin headers and update transients already cached by WordPress core).</p>


AssistifyDesk

A central support hub that shows where to get help for every installed plugin and theme on your WordPress site.

wpWax

<p><strong>👁️<a href="https://demo.wpwax.com/helpgent/" rel="nofollow ugc">Plugin Demo</a> | 🚀<a href="https://wpwax.com/helpgent/" rel="nofollow ugc">Pro Version</a> | 👩🏼‍💻<a href="https://wpwax.com/contact/" rel="nofollow ugc">Support</a> | 📄<a href="https://wpwax.com/docs/helpgent/" rel="nofollow ugc">Docs</a></strong></p>
<p>Most contact forms collect a name, an email, and a message – and stop there. You get fragments of context. Your visitor disappears. The conversation never really starts.<br />
Live chat tries to solve this, but it creates a different problem: someone has to be online. Small teams and solo operators cannot stay available all day. Missed chats become missed leads.<br />
HelpGent gives WordPress site owners a better way to communicate with their audience.<br />
Visitors can explain what they need through video, voice, text, or screen recording – on their own time. Your team reviews and replies when ready, with the same rich formats. No one needs to be online at the same time, and every conversation stays inside your WordPress installation.<br />
This is what we call a Video Funnel: a guided, multi-step experience that collects rich responses and creates the conditions for a real conversation – before you ever type a single reply.<br />
HelpGent is not a SaaS tool with a monthly seat count or a video-minute cap. It installs on your WordPress site, stores everything in your own hosting environment, and scales with your team at a predictable price.</p>
<h3>What HelpGent Is Built For</h3>
<ul>
<li><strong>Lead capture for service businesses</strong> – qualify prospects with real context before a discovery call</li>
<li><strong>WooCommerce product questions</strong> – let shoppers ask with video or voice, reply when you are ready</li>
<li><strong>Support intake</strong> – collect screen recordings and step-by-step explanations instead of vague tickets</li>
<li><strong>Client onboarding</strong> – guide new clients through a structured async intake instead of long email threads</li>
<li><strong>Discovery call replacement</strong> – screen high-ticket prospects with a Video Funnel before committing to a call</li>
<li><strong>Testimonial collection</strong> – guide happy customers through simple prompts, collect video or voice testimonials</li>
<li><strong>Hiring and candidate screening</strong> – review short intro videos before scheduling interviews</li>
<li><strong>Product feedback and research</strong> – let users show you the problem instead of describing it</li>
</ul>
<p>👉  Join Our FB Community: <a href="https://www.facebook.com/HelpGent/" rel="nofollow ugc">HelpGent Community</a><br />
👉  Official Facebook Page: <a href="https://www.facebook.com/HelpGent/" rel="nofollow ugc">Like and Follow on Facebook</a><br />
👉  Official Twitter Handle: <a href="https://twitter.com/helpgent" rel="nofollow ugc">Follow on Twitter</a><br />
👉  Official YouTube Channel: <a href="https://www.youtube.com/c/wpWax" rel="nofollow ugc">Follow on YouTube</a><br />
👉  Official Support: <a href="https://wpwax.com/contact/" rel="nofollow ugc">Contact</a></p>
<h3>Core Features</h3>
<h3>Video Funnels</h3>
<p>Build guided, multi-step experiences that walk visitors through your questions one at a time. Each step can collect a different format: video, voice, text, file upload, or screen recording. Visitors move through the flow at their own pace. You get richer, more useful responses than any standard contact form.</p>
<h3>Async Video and Voice Messaging</h3>
<p>Visitors record a video or voice message directly in their browser. No app, no registration required by default. You reply with your own video or voice when ready. The conversation continues asynchronously, with full message history visible on both sides.</p>
<h3>Screen Recording</h3>
<p>Visitors can record their screen and send it as part of a conversation. This is especially useful for support, bug reporting, product feedback, and anything where showing is faster than describing.</p>
<h3>AI Chatbot with Live Chat Takeover</h3>
<p>HelpGent includes an AI chatbot that handles incoming conversations automatically. When a conversation needs a human, your team can step in and take over. This keeps response times low without requiring someone to be on standby.</p>
<h3>Shareable Public Form Links</h3>
<p>Publish forms with clean, shareable URLs. Use them in email campaigns, landing pages, social posts, or direct outreach. No need to embed on a page if you just need a link.</p>
<h3>Conversation Management Dashboard</h3>
<p>All conversations, replies, and message history live inside your WordPress admin. You can track unread messages, follow up on open threads, manage contacts, and respond to conversations without leaving WordPress.</p>
<h3>Quiz and Assessment Support</h3>
<p>Build quiz-based funnels with scoring, timers, and manual review. Useful for coaching applications, course screenings, and structured lead qualification.</p>
<h3>Ratings and Feedback Collection</h3>
<p>Collect star ratings, NPS scores, and structured review responses as part of your funnel steps.</p>
<h3>Unified Contact Records</h3>
<p>Every person who interacts with a HelpGent funnel gets a unified contact record. Guest submissions, returning users, and registered accounts are all handled in one consistent contact layer.</p>
<h3>Your Data Stays in Your Hosting</h3>
<p>HelpGent stores all conversations, recordings, and contact data in your own WordPress database and hosting environment. You are not sending your customer conversations to a third-party SaaS server. You control the data. You can delete it, export it, and manage it on your terms.</p>
<h3>Free vs. Premium</h3>
<h3>Free</h3>
<ul>
<li>Unlimited Video Funnels</li>
<li>Unlimited responses</li>
<li>Video recording (up to 2 minutes per clip)</li>
<li>Voice recording</li>
<li>Text messaging</li>
<li>Guest submissions without registration</li>
<li>Video upload</li>
<li>Conversation dashboard</li>
<li>Frontend dashboard for visitors and contacts</li>
<li>AI Chatbot with Live Chat Takeover</li>
<li>Shareable public form links</li>
<li>Customizable form bubble (floating widget)</li>
<li>Advanced logic and conditional steps</li>
</ul>
<h3>Premium</h3>
<ul>
<li>Screen recording</li>
<li>Unlimited video recording length</li>
<li>Unlimited voice recording length</li>
<li>HD video resolution (up to 1080p)</li>
<li>Unlimited file upload size</li>
<li>Automatic attachment cleanup after a defined period</li>
<li>Cloud storage integration (Google Drive, Bunny CDN)</li>
<li>Email notifications for new responses</li>
<li>Conditional end screens</li>
<li>Save incomplete form data</li>
<li>Pre-made funnel templates</li>
<li>Anonymous submissions</li>
<li>Customizable screens with images and video</li>
<li>Multiple form layout options</li>
<li>Directorist integration</li>
<li>White-label email footer</li>
<li>Priority support</li>
</ul>
<h3>Why WordPress Users Choose HelpGent</h3>
<p><strong>Your data lives on your hosting, not someone else’s server.</strong> SaaS video and chat tools store your conversations on their infrastructure. When you cancel, that data stays with them. HelpGent keeps everything inside your WordPress installation. You own it completely.<br />
<strong>No per-seat pricing. No video-minute limits.</strong> Most SaaS tools charge per team member or per video recorded. HelpGent is priced per site, so your team can grow and your conversations can scale without a bill that grows with every reply.<br />
<strong>Async communication is better for most use cases.</strong> Live chat is only useful when both sides are available at the same time. For lead qualification, support intake, onboarding, and research, async is faster and more thoughtful for both parties. HelpGent is built around this workflow.<br />
<strong>Integrated into WordPress, not bolted on.</strong> HelpGent is built specifically for WordPress. Your conversations live in the same environment as your site, your users, and your other plugins. No separate dashboard to log into. No third-party app to manage.</p>


HelpGent – Video Funnels and Conversational Forms for WordPress

Replace cold contact forms with real conversations. Video, voice, text, and screen recording - all inside WordPress.

AssistifyDesk vs HelpGent – Video Funnels and Conversational Forms for WordPress