aubeai

<p><strong>Aube AI</strong> adds a smart chat widget to your WordPress site. Customers can ask questions about your products, policies, orders, and more — the AI answers instantly using your knowledge base.</p>
<h4>Key Features</h4>
<ul>
<li><strong>24/7 AI support</strong> — Answers product, policy, and shipping questions automatically</li>
<li><strong>WooCommerce order lookup</strong> — Customers can check order status and tracking without contacting you</li>
<li><strong>Knowledge base</strong> — Add your own FAQs, return policies, and custom answers</li>
<li><strong>Multilingual</strong> — Responds in the customer’s language automatically</li>
<li><strong>Refund requests</strong> — Customers can initiate refunds through the chat; you approve from your dashboard</li>
<li><strong>Live handoff</strong> — Escalates to you when the AI can’t help</li>
<li><strong>Free plan available</strong> — 50 AI conversations per month at no cost</li>
</ul>
<h4>How It Works</h4>
<ol>
<li>Register at <a href="https://wp.aubeai.io" rel="nofollow ugc">wp.aubeai.io</a></li>
<li>Install this plugin and enter your Widget Token</li>
<li>The AI chat widget appears on your site immediately</li>
</ol>
<h4>External Service</h4>
<p>Aube AI is a hosted software-as-a-service product. This plugin connects your WordPress site to Aube AI’s hosted service at <code>https://api.aubeai.io</code> and dashboard at <code>https://wp.aubeai.io</code>.</p>
<p>The widget JavaScript is bundled with this plugin. The widget and plugin send requests to Aube AI’s API to load widget settings, create chat sessions, send customer messages, receive AI responses, record feedback, and, when WooCommerce is connected, answer product, inventory, order, and refund-request questions.</p>
<p>Data sent to Aube AI can include your site URL, widget token, chat messages, conversation metadata, product names and inventory data, customer-provided order identifiers, customer-provided email addresses, order details needed to answer order-status questions, and refund-request details submitted by the customer. WooCommerce REST API credentials are entered in the Aube AI dashboard, stored by Aube AI, and are not saved in WordPress by this plugin.</p>
<p>Use of the service is governed by the Aube AI Terms of Service and Privacy Policy:</p>
<ul>
<li>Terms of Service: https://aubeai.io/terms</li>
<li>Privacy Policy: https://aubeai.io/privacy</li>
</ul>
<h4>Source Code and Build</h4>
<p>The source code used to generate the bundled widget file at <code>assets/js/widget.wordpress.js</code> is included in this plugin under <code>source/widget/</code>.</p>
<p>To rebuild the WordPress widget bundle:</p>
<ol>
<li>Change to the <code>source/widget/</code> directory</li>
<li>Run <code>npm ci</code></li>
<li>Run <code>npm run build:wp</code></li>
<li>Copy <code>dist/widget.wordpress.js</code> to <code>assets/js/widget.wordpress.js</code></li>
</ol>
<p>The build uses Vite, TypeScript, Preact, and Terser as declared in <code>source/widget/package.json</code>.</p>
<h4>WooCommerce Integration</h4>
<p>When WooCommerce is active, Aube AI can:<br />
* Look up orders by order number or email<br />
* Check product stock and variants<br />
* Process refund requests (with merchant approval)</p>
<p>To enable this, connect WooCommerce from your <a href="https://wp.aubeai.io" rel="nofollow ugc">Aube AI dashboard</a> under Settings. Your API credentials are stored securely in the Aube AI cloud and are never saved in WordPress.</p>


Aube AI — AI Chat & Support

AI-powered chat widget that answers customer questions 24/7, looks up WooCommerce orders, and escalates to you when needed.

metadist_synaplan

<p><strong>Synaplan AI Support Chat</strong> transforms your WordPress website with intelligent AI-powered customer support. This plugin provides a seamless wizard-based setup that creates a fully functional AI chat assistant in minutes.</p>
<h4>Key Features</h4>
<ul>
<li><strong>Easy Setup Wizard</strong> – Step-by-step configuration process</li>
<li><strong>AI-Powered Chat</strong> – Intelligent responses using advanced AI models</li>
<li><strong>Knowledge Base Integration</strong> – Upload documents (PDF, DOCX) to enhance AI knowledge</li>
<li><strong>Customizable Widget</strong> – Adjust colors, position, and behavior to match your brand</li>
<li><strong>Mobile Optimized</strong> – Responsive design for all devices</li>
<li><strong>Secure</strong> – WordPress site verification and encrypted communication</li>
<li><strong>No Email Confirmation</strong> – Instant activation for WordPress users</li>
<li><strong>File Search</strong> – AI can search uploaded documents to answer questions</li>
</ul>
<h4>How It Works</h4>
<ol>
<li><strong>Install & Activate</strong> the plugin</li>
<li><strong>Run the Setup Wizard</strong> – Enter your email and create a password</li>
<li><strong>Configure Widget</strong> – Choose colors, position, and welcome message</li>
<li><strong>Upload Documents</strong> (Optional) – Add PDFs or DOCX files for AI to reference</li>
<li><strong>Done!</strong> – Your AI chat widget is now live on your site</li>
</ol>
<h4>Perfect For</h4>
<ul>
<li><strong>Customer Support</strong> – Answer common questions automatically</li>
<li><strong>Sales Assistance</strong> – Help visitors find products and information</li>
<li><strong>Knowledge Base</strong> – Provide instant access to documentation</li>
<li><strong>Technical Support</strong> – Guide users through troubleshooting</li>
<li><strong>Lead Generation</strong> – Engage visitors and collect inquiries</li>
</ul>
<h4>Advanced Features</h4>
<ul>
<li><strong>Full Dashboard Access</strong> – Manage everything at app.synaplan.com</li>
<li><strong>API Key Management</strong> – Click-to-reveal secure API key in WordPress admin</li>
<li><strong>File Manager</strong> – Organize and manage your knowledge base documents</li>
<li><strong>Prompt Customization</strong> – Define AI behavior and personality</li>
<li><strong>Multiple Languages</strong> – Support for 12+ languages</li>
<li><strong>Analytics</strong> – Track conversations and performance</li>
</ul>
<h3>Additional Information</h3>
<h4>Requirements</h4>
<ul>
<li>WordPress 5.0 or higher</li>
<li>PHP 7.3 or higher (compatible with PHP 7.3, 7.4, 8.0, 8.1, 8.2, 8.3+)</li>
<li>HTTPS enabled (recommended)</li>
</ul>
<h4>Support</h4>
<ul>
<li><strong>Email:</strong> support@synaplan.com</li>
<li><strong>Website:</strong> <a href="https://www.synaplan.com" rel="nofollow ugc">https://www.synaplan.com</a></li>
<li><strong>Dashboard:</strong> <a href="https://app.synaplan.com" rel="nofollow ugc">https://app.synaplan.com</a></li>
</ul>
<h4>Privacy</h4>
<p>This plugin connects to Synaplan’s external API (app.synaplan.com) to provide AI chat functionality. When you use this plugin:</p>
<ul>
<li>User conversations are sent to Synaplan servers for AI processing</li>
<li>Uploaded documents are stored and processed on Synaplan servers</li>
<li>WordPress site verification tokens are exchanged during setup</li>
<li>No personal data is collected without user consent</li>
<li>View our privacy policy at <a href="https://www.synaplan.com/privacy" rel="nofollow ugc">https://www.synaplan.com/privacy</a></li>
</ul>
<h4>Credits</h4>
<p>Developed by <a href="https://www.metadist.de" rel="nofollow ugc">metadist GmbH</a> for <a href="https://www.synaplan.com" rel="nofollow ugc">Synaplan</a> – AI-powered business solutions.</p>


Synaplan AI Support Chat

Integrate Synaplan AI support chat widget into your WordPress site. Provide instant AI-powered customer support with knowledge base integration.

Aube AI — AI Chat & Support vs Synaplan AI Support Chat