Freemius

BasePress

Amitkumar Dudhat

<p>Easily create & manage documentation. Reduce support tickets & scale your customer support workload. This simple plugin works with any theme.</p>
<h3>Best Knowledge Base, Docs and Wiki plugin for WordPress</h3>
<p>Create a knowledgebase that provides support even when you’re not around 🤩.</p>
<p>A reliable knowledge base is the cornerstone of any knowledge management strategy. It improves customer service and provides better self-servicing docs, giving customers easy access to instant answers 24/7. As a result support cost is greatly reduced.</p>
<p><a href="https://basepresskb.com/" rel="nofollow ugc">BasePress</a> allows you to organise documentation for clients and employees. Build as many independent knowledge bases as you need to document your products or services out of the box.</p>
<p>This knowledgebase plugin is straightforward to use, thanks to its clear and simple administration tools that integrate seamlessly in the WordPress admin area.</p>
<p>There are three themes to choose from with easy customization and colour branding, and for the coders, full customization via templates.</p>
<p>Check detailed <a href="https://basepresskb.com/docs/knowledge-base/basepress/" rel="nofollow ugc">BasePress Documentation</a>.</p>
<h3>✔ What makes BasePress the right tool for your business?</h3>
<ul>
<li>Ready to use in less than 5 minutes.</li>
<li>A dedicated Wizard to guide you through the set-up procedure.</li>
<li>Create as many independent knowledge bases as you need out of the box.</li>
<li>Keeps your content organized in a logical way dividing it by product, service, department etc.</li>
<li>Serves targeted answers to your customers, saving them time.</li>
<li>Keeps the look of your website professional.</li>
<li>BasePress creates an entry page for your customers where they can choose the knowledge base they want to consult. All the articles, searches and suggestions will be fully relevant to what they are looking for.</li>
<li>Adapts to all devices. Your customers can consult it form any device including tablets and phones.</li>
<li>SEO friendly.</li>
<li>Professional support.</li>
</ul>
<p>This is a Lite version of our Premium plugin that we wanted to share with the WordPress community.<br />
It has all the features you need to create your fully functional knowledge base and nothing less.</p>
<h3>✔ MAIN FEATURES</h3>
<ul>
<li>Build a single or multiple knowledge base</li>
<li>A dedicated page for users to choose the knowledge base they want to consult</li>
<li>Unlimited sections hierarchy</li>
<li>List and boxed section styles</li>
<li>Image and description for each knowledge base</li>
<li>Image, icon and description for each section</li>
<li>Icon selector for each article</li>
<li>Icons manager to easily change your icons and use any icon font of your choice</li>
<li>Drag and drop reorder for knowledge bases and sections</li>
<li>Search bar with live results</li>
<li>Shortcode to add the search bar anywhere in your website</li>
<li>Related articles widget</li>
<li>Sections widget</li>
<li>Knowledge bases widget</li>
<li>Easy-to-use admin screens</li>
<li>Translatable via .pot files</li>
<li>Easy customization and colour branding</li>
<li>Three themes included</li>
<li>Use with or without Gutenberg</li>
<li>Create the support desk easily with this self-hosted documentation plugin</li>
</ul>
<p>If you need some extra features for you and your customers consider upgrading to the Premium version and get access to these extra benefits:</p>
<h3>🏆 PREMIUM FEATURES</h3>
<ul>
<li>Advanced search bar results based on user votes and visits</li>
<li>Articles voting</li>
<li>Popular articles widget based on votes or visits</li>
<li>Feedback on your KB articles so you can create better docs</li>
<li>Google reCATCHA feature to control spam from the feedback form</li>
<li>Automatic Table of Contents (TOC) in articles and/or widgets</li>
<li>Drag and drop articles reorder</li>
<li>Next and Previous articles navigation</li>
<li>Advanced Content Restriction by user role</li>
<li>Tags support</li>
<li>Knowledge base Statistics</li>
<li>Dashboard widget</li>
<li>Multisite support</li>
<li>Shortcode editor to add dynamic lists of articles outside the knowledge base</li>
<li>Integration with WPML for Multilingual KB</li>
<li>Integration with SearchWP via add-on for advanced searches</li>
<li>Integration with Oxygen Visual Site Builder via add-on</li>
</ul>
<p>See our <a href="https://basepresskb.com/docs/knowledge-base/basepress/" title="Knowledge Base documentation" rel="nofollow ugc">knowledge base & live demo</a></p>
<h3>WHAT CAN YOU USE BASEPRESS FOR</h3>
<ul>
<li>Runbooks</li>
<li>Internal knowledge base for teams and company employees on an intranet</li>
<li>External documentation knowledgebase for customers</li>
<li>Troubleshooting guides</li>
<li>E-commerce websites</li>
<li>Product manuals and wiki</li>
<li>Documentation for schools and colleges</li>
<li>Service or product documentation</li>
<li>Frequently Asked Questions (FAQs)</li>
<li>Wiki and much more</li>
<li>E-commerce websites</li>
<li>Standards and policies at government and other agencies</li>
<li>eLearning for Schools and colleges</li>
</ul>
<p>Want to unlock the advanced features? <a href="https://basepresskb.com/pricing/" rel="nofollow ugc">Upgrade to our Pro version</a></p>
<h3>Support & Product Documentation</h3>
<ul>
<li>For detailed plugin documentation visit our <a href="https://basepresskb.com/docs/knowledge-base/basepress/" rel="nofollow ugc">knowledge base</a></li>
<li>If you have any more questions, visit our support on the Plugin’s Forum</li>
<li>For more information about premium version, features etc. visit our website at <a href="https://basepresskb.com/pricing/" rel="nofollow ugc">BasePressKB</a></li>
</ul>
<p>Easily create & manage documentation. Reduce support tickets and scale your customer support. This powerful yet simple knowledgebase plugin works with any theme.</p>
<p>Loved BasePress plugin? Please leave a plugin review on WordPress.</p>


Knowledge Base documentation & wiki plugin – BasePress Docs

We're using BasePress on iconicwp.com. We chose it because we were able to extend it to cater to our specific needs.

On top of that, the support has been great when required!

Great and Extensible!


I chose this plugin mainly because it allowed multiple products to have their own knowledge base, something that sets this plugin apart from other plugins.It was easy to get going with nice out of the box designs that fitted well.I quickly upgraded to Pro, not that I actually needed the pro features ( nice that they are, the free version does a lot ) but because I want to support the plugin developer as I wanted this plugin to exist for the the long term.Being a plugin developer myself, I haven't need that much support, but when I have asked I have had quality support.Also the code is nicely written, with templates and hooks that make customisation straight forward.


Excellent multi knowledgebase plugin


Cool plugin that rolls together a lot of things you could patch together with other plugins but in an easy-to-use complete package that just works. 


Had an issue, support quickly addressed

Easily create & manage documentation. Reduce support tickets & scale your customer support workload. This simple plugin works with any theme.

WPJoli

<p>Joli FAQ SEO is a FAQ plugin for WordPress. Show your FAQs using our built-in Gutenberg block or by shortcode.</p>
<p>Wishing to <strong>reduce your support requests & optimize your SEO</strong> ? Create stunning multiple FAQs in a breeze with our <strong>One-page FAQ Builder</strong>!</p>
<p>Joli FAQ SEO has been carefully crafted to be the best easy-to-use plugin, optimized, and is fully responsive and mobile friendly.</p>
<h4>⭐ CHECK OUR OTHER PLUGINS</h4>
<ul>
<li><a href="https://wordpress.org/plugins/smart-auto-featured-image/" rel="ugc">Smart Auto Featured Image</a></li>
<li><a href="https://wordpress.org/plugins/joli-table-of-contents/" rel="ugc">Joli Table Of Contents</a></li>
<li><a href="https://wordpress.org/plugins/joli-clear-lightbox/" rel="ugc">Joli CLEAR Lightbox</a></li>
</ul>
<h3>🚀 TOP GRADE PERFORMANCE</h3>
<p><strong>❌ NO jQuery</strong>: Unlike most of the FAQ plugins, Joli FAQ SEO does not use jQuery on the front-end, ✅ <strong>Only plain Javascript</strong> packed in a tiny <4KB minified file.</p>
<p><strong>❌ NO extra resources</strong>: Each visual element is made from pure CSS (<6KB minified). This means no extra http requests to additionnal resources that would slow down your website and affect badly your SEO.</p>
<p><strong>Performance friendly</strong>: Styles & Scripts DO NOT load unless they really have to.</p>
<h3>📐 One-page Drag-n-Drop FAQ Editor</h3>
<p>Stop the headaches right now while creating your FAQs! No more going back and forth through the admin pages. Save yourself time and trouble!</p>
<ul>
<li>Manage all your FAQs in just one screen, no page reload!</li>
<li>Create FAQ Groups and add as many FAQs inside them.</li>
<li>Single FAQs can be used in multiple FAQ Groups, and are synced.</li>
<li>Organize FAQs by categories.</li>
<li>Intuitive Drag-n-Drop support: Organize FAQs & FAQ Groups in the desired ordered, move FAQs from one group to another or into multiple FAQ Groups.</li>
</ul>
<h3>👁 Instant FAQ Preview from the settings</h3>
<p>Find out instantly what your FAQ is going to look like on the front-end.</p>
<p>From the plugin’s settings page, the instant preview reloads as you change settings, but the settings’ page doesn’t need to.</p>
<h3>🌎🔍 Optimized for SEO</h3>
<p>Automatically generates Schema.org FAQPage  Structured Data in JSON-LD format within your page.</p>
<p>That crucial data is picked up by search engines such as Google and improve your SEO.</p>
<p>Additionally, you may benefit FAQ Rich-content results in the SERPs and get more visibility in the search results page.</p>
<p>https://developers.google.com/search/docs/data-types/faqpage</p>
<h3>✂👗 Customizable to match your preferences</h3>
<p>Integrates to your website’s theme perfectly. Use the standard Accordion mode, or let the users expand as many FAQs as they like.</p>
<p>Optionally, use the Flat layout to make the FAQs look like normal content (without expandable sections) while still leveraging structured data.</p>
<ul>
<li>Choose from our beautiful Themes</li>
<li>Nice & smooth CSS animations</li>
<li>Pure CSS toggle button icons</li>
<li>Left or Right toggle button position</li>
<li>Choose toggle button size</li>
<li>Customize Q&A colors, font size, and more…</li>
<li>Override selected theme’s presets with custom styles.</li>
</ul>
<h3>⏹️ [PRO] Edit FAQ with the Gutenberg Block editor</h3>
<p>Leverage the power of the block editor to create stunning FAQs!</p>
<p>From the version 1.2.0, you can now edit FAQs using blocks. This allows you to create beautiful FAQs by leveraging all the power from the block editor.</p>
<p>For example, you can easily create columns, buttons, and much more.</p>
<h3>⚙️ [PRO] Override settings per FAQ Group (from the shortcode or the block)</h3>
<p>In the free version of the plugin, all FAQs inherit from the plugin’s settings (themes & options). They all look & behave the same.</p>
<p>The Pro version allows you to override any setting to customize a specific FAQ Group. You can override multiple settings at once in the following fashion:</p>
<pre><code>[joli-faq-seo id="123" theme="theme-2" accordion="1"]
</code></pre>
<p>If you are using the FAQ Group block, you can override any setting directly from the block options.</p>
<h3>🛒 [PRO] WooCommerce Integration</h3>
<p>WooCommerce FAQ: Easily attach FAQs to WooCommerce product pages.</p>
<p>FAQs will show in a new tab next to the product description.</p>
<p>Optionally use the shortcode to show the FAQ within the product description or anywhere else.</p>
<h3>🔎 [PRO] Instant search bar</h3>
<p>The instant search feature is a powerful addition to your FAQs, especially if you have many in one group. It lets the users filter the FAQs for them to find instantly what’s he’s looking for.</p>
<p>From the search bar above the FAQ Group, matching text is instantly highlighted with a color as the user types.</p>
<p>Search is performed in both Questions & Answers.</p>
<h3>🌐 [PRO] Link to any FAQ</h3>
<p>You can now display a copy to clipboard icon shortcut on each FAQ.</p>
<p>This will allow you or your visitors to get a direct link to a specific FAQ.</p>
<p>The FAQ will open automatically on page load when using the link.</p>
<h3>😄 [PRO] Emoji Picker</h3>
<p>From the FAQ Editor, optionally pick an emoji for each single FAQ you want. The built-in emoji picker lets you <strong>search emojis by keyword</strong>.</p>
<p>Selected emojis will show on the left of the actual FAQ Question.</p>
<ul>
<li><strong>Improved SEO</strong>: Make your content more visible in the SERPs with emojis*</li>
<li><strong>Emphazise</strong>: Grab the user’s attention for important FAQs.</li>
</ul>
<p><strong><em>Example</em></strong>:<br />
* <strong>What is the average delivery time ?</strong> <em>(without emoji)</em><br />
* <strong>🚚 What is the average delivery time ?</strong> <em>(with emoji)</em></p>
<p>*<em>Displaying emojis in the SERPs is totally up to Google.</em></p>
<h3>📊 [PRO] Smart Insights</h3>
<p>Find out which FAQs are the most viewed & automatically order them by user engagement.</p>
<p>From the FAQ Editor, the view count show on each FAQs from a group. This lets you know which FAQs are the most looked at.</p>
<p>A single user can only register one View count for one day. This prevents duplicate counts if one user clicks multiple times on a single FAQ.</p>
<h3>❌ [PRO] Disable individual FAQ / FAQ Group</h3>
<p>Temporarily disable a single FAQ or a single FAQ Group directly from the editor.</p>
<p>Disabled FAQ/FAQ Groups will not show on the front-end despite the shortcode being active.</p>
<p>No need to update your posts/pages, changes are instantaneous throughout the website.</p>
<h3>[PRO] Organize your FAQs by categories</h3>
<p>From the FAQ editor, create unlimited number of categories and keep your FAQs organized.</p>
<h3>👨‍💻 Developer friendly</h3>
<p>Joli FAQ SEO leverages the power of WordPress Hooks.</p>
<p>It provides a wide variety of Actions and Filters that you can hook onto.</p>
<p>It also provides custom Javascript events</p>
<h4>💪 Joli FAQ SEO PRO</h4>
<p>Want an even better FAQ Plugin for your WordPress site ?<br />
<a href="https://wpjoli.com/joli-faq-seo" rel="nofollow ugc">Get Joli FAQ SEO Pro here</a></p>
<h3>Schema.org FAQPage</h3>
<p>Here is an exemple of what is printed wihtin the page.<br />
Keep in mind that this is not actually visible to the end-user.<br />
It is only meant to be crawlable by search engines.</p>
<pre><code><script type="application/ld+json">
{
    "@context":"https://schema.org",
    "@type":"FAQPage",
    "mainEntity":[
        {
            "@type":"Question",
            "name":"How does it improve my SEO ?",
            "acceptedAnswer":{
                "@type":"Answer",
                "text":"It automatically adds JSON-LD structured data in your page based on the <a href=\"https://schema.org\" target=\"_blank\" rel=\"noopener noreferrer\">schema.org FAQPage format.\n"
            }
        },
        {
            "@type":"Question",
            "name":"Is it easy to use ?",
            "acceptedAnswer":{
                "@type":"Answer",
                "text":"Yes, the one page drag and drop editor makes creating and editing FAQ a breeze!\n"
            }
        },
        ...
    ]
}
</script>
</code></pre>
<h4>FAQ Group Block (Gutenberg)</h4>
<p>For easier editing, Joli FAQ SEO now comes with a built-in block in addition or replacement to the shortcode.</p>
<h4>Shortcode</h4>
<p>Use the following shortcode, replacing the id with the actual faq group id :</p>
<pre><code>[joli-faq-seo id="123"]
</code></pre>
<p>Override any option by shortcode [PRO]</p>
<pre><code>[joli-faq-seo id="123" theme="2"]
</code></pre>
<h4>CHECK OUR OTHER PLUGINS</h4>
<ul>
<li><a href="https://wordpress.org/plugins/joli-table-of-contents/" rel="ugc">Joli Table of Contents</a></li>
<li><a href="https://wordpress.org/plugins/joli-clear-lightbox/" rel="ugc">Joli CLEAR Lightbox</a></li>
</ul>


Joli FAQ SEO – WordPress FAQ Plugin

The best WordPress FAQ plugin: easy & fast single page drag n drop editor, lightweight, no jQuery, block-enabled, schema.org, optimized for SEO.

Knowledge Base documentation & wiki plugin – BasePress Docs vs Joli FAQ SEO – WordPress FAQ Plugin