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Besked WhatsApp Notifications connects your WordPress site to the Besked WhatsApp messaging platform, enabling you to:
<ul>
<li>Send automated WhatsApp notifications for WooCommerce orders (new order, processing, completed, cancelled, refunded, on-hold, and custom statuses)</li>
<li>Manage a contact address book with WhatsApp consent (GDPR-compliant)</li>
<li>Create and schedule broadcast campaigns to contact lists with per-recipient personalisation</li>
<li>Track abandoned carts and send automated recovery messages</li>
<li>Import contacts from WooCommerce orders, WordPress users, or CSV files</li>
<li>Collect WhatsApp consent at checkout, on the account page, and via a dedicated “My Account” section</li>
</ul>
<h4>Key Features</h4>
Order Notifications 
Automatically notify customers on every order status change with fully customisable message templates and dynamic placeholders (<code>{order_number}</code>, <code>{order_total}</code>, <code>{customer_first_name}</code>, etc.).
Contact Management 
Full-featured address book with search, filtering, list segmentation, CSV import/export, and bulk actions (enable/revoke consent, add/remove from lists).
Broadcast Campaigns 
Compose WhatsApp campaigns with a live preview editor (bold, italic, strikethrough, monospace), attach images or documents, schedule delivery, and track per-contact delivery logs.
Abandoned Cart Recovery 
Detect abandoned carts and automatically send recovery messages after a configurable delay, with optional discount coupon codes.
GDPR & Consent 
Collect explicit WhatsApp consent at checkout and in the account area. Contacts can unsubscribe via a secure tokenised link in any message.
<h4>Requirements</h4>
<ul>
<li>A Besked account and API key — sign up at <a href="https://besked.it" rel="nofollow ugc">besked.it</a></li>
<li>WordPress 6.2 or higher</li>
<li>PHP 7.4 or higher</li>
<li>WooCommerce 5.0+ (optional — required only for order notifications and cart tracking)</li>
</ul>
<h3>External services</h3>
This plugin connects to the Besked WhatsApp messaging API (provided by Besked.it, https://besked.it) to deliver WhatsApp messages and to manage WhatsApp sessions. Using the plugin therefore requires an active Besked account and an API key, which the site owner enters in the plugin settings.
What the service is and what it is used for
Besked is a third-party WhatsApp messaging gateway. The plugin relies on it to:
<ul>
<li>Send single WhatsApp messages (for example, WooCommerce order status notifications).</li>
<li>Send bulk/broadcast WhatsApp campaigns to contact lists, with optional media attachments.</li>
<li>Retrieve the list of WhatsApp sessions available for the account.</li>
<li>Check the connection status of a WhatsApp session.</li>
</ul>
What data is sent, and when
The following requests are made to <code>https://app.besked.it</code>:
<ul>
<li><code>POST /api/v1/send</code> — every time a single WhatsApp notification is sent (for example, when a WooCommerce order changes status, or an abandoned cart recovery message is triggered). Data sent: the configured Session ID, the recipient phone number in E.164 format, the message body, and optionally a media URL, media type and file name.</li>
<li><code>POST /api/v1/send/bulk</code> — every time a campaign is dispatched. Data sent: the Session ID, the message template and the recipient list (phone number plus any per-recipient personalisation variables), and optional media.</li>
<li><code>GET /api/v1/sessions</code> — when the site administrator opens the plugin settings page, to display the list of available WhatsApp sessions.</li>
<li><code>GET /api/v1/sessions/{session_id}/status</code> — when the site administrator checks the connection status of a session.</li>
</ul>
Every request includes the API key configured by the site owner, sent as the <code>X-API-Key</code> HTTP header for authentication. No data is sent to Besked for visitors who have not given WhatsApp consent (consent is stored per contact as <code>whatsapp_consent = 1</code>).
Service provider, terms and privacy
The service is provided by Besked.it. For details about how Besked handles the data it receives, please refer to the provider’s legal documents:
<ul>
<li>Terms of Service: https://besked.it/termini.html</li>
<li>Privacy Policy: https://besked.it/privacy-policy.html</li>
</ul>

Besked Notifications

Send WhatsApp notifications via Besked API. Native WooCommerce integration for order notifications, contact management, and broadcast campaigns.

Adeona Technologies

Corporate SMS solution
<ul>
<li>e-SMS is a revolutionary solution by Dialog Axiata PLC which will enable you to send an SMS to multiple parties in an easy-to-use interface at a very nominal cost without any initial setup costs in real-time.</li>
</ul>
Bulk messaging
<ul>
<li>e-SMS is a revolutionary solution by Dialog Axiata PLC which will enable you to send an SMS to multiple parties in an easy-to-use interface at a very nominal cost without any initial setup costs in real-time</li>
</ul>
Dialog e-SMS
<ul>
<li>The Dialog e-SMS solution platform facilitates enterprises in dispatching SMSs to their customers via a mobile application or a WEB portal.</li>
</ul>
<h3>Features</h3>
<ul>
<li>SMSs will be delivered to the customers under a User ID (Masking ) instead of the mobile number</li>
<li>Can send a BULK SMS (thousands of number of SMSs) in a single click</li>
<li>Number file can be uploaded on an excel file</li>
<li>Obtain delivery reports</li>
<li>Create/Schedule SMS campaigns</li>
<li>Supports long messages</li>
<li>Supports messaging in multiple languages</li>
<li>Portal is available on both web and mobile application</li>
<li>Support as a communication channel.</li>
<li>Connectivity: 24×7 service from any location.</li>
<li>Confidentiality and security.</li>
<li>Simple & user-friendly.</li>
</ul>
Restrictions and Limitations
<ul>
<li>If the alphanumeric origination number is used, then the max length of the address (Masking )should not exceed 11 characters (including spaces).</li>
<li>For Marketing / Promotional messages will be blocked from 8pm to 8am as regulated by TRCSL</li>
<li>The mask should be relevant & owned by the company</li>
<li>Maximum of 5 masks can be allowed to a company</li>
</ul>
<h3>Installation and Use</h3>
This section describes how to install the plugin and get it working.
<ul>
<li>Upload the plugin files to the directory, or install the plugin through the WordPress plugins screen directly.</li>
<li>Activate the plugin through the ‘Plugins’ screen in WordPress</li>
<li>You can receive the Digital Bill to your Mobile Phone after Making the Payment.</li>
</ul>
<h3>It’s not working</h3>
<ul>
<li>Step 1. Check if Woocommerce Plugin is activated.</li>
<li>Step 2. Check if e-SMS Plugin is activated.</li>
<li>Step 3. Deactivate all plugins and reactivate e-SMS Plugin.</li>
</ul>

Besked Notifications vs Dialog eSMS