Bombyx Labs

Bombyx Website Assistant helps visitors ask questions and get useful answers while they stay on your website.
Use the site-wide chat button, add the assistant inside a page with the block or shortcode, and adjust the text, colors, and per-page block layout from WordPress. Visitor questions are answered by the assistant you manage in Bombyx Labs.
Support: https://bombyxlabs.com/contact
External service disclosure:
<ul>
<li>This plugin connects to the Bombyx Labs service at https://bombyxlabs.com.</li>
<li>A Bombyx Labs account and configured website assistant are required.</li>
<li>Visitor questions, the sanitized current page URL, the site URL, short-lived rendered page tokens, and a pseudonymous visitor/session identifier are sent to Bombyx Labs so the assistant can answer and report first-party assistant usage to the organization owner. Rendered page tokens are scoped by widget key, action, sanitized page URL, expiration, and per-action use limits; the site scan/proxy signing secret is never rendered in public markup.</li>
<li>The plugin sends privacy-safe assistant analytics events for impressions, opens, closes, active visible time, source-link clicks, feedback, lead-card lifecycle, dictation lifecycle, attachment use, and helpful opener lifecycle. These analytics events do not include visitor message text, lead field values, query strings, fragments, private page paths, private page content, passwords, tokens, payment details, or customer email/phone values.</li>
<li>If helpful openers are enabled, the plugin may send sanitized page URL, redacted page title, referrer domain or same-site referrer path, active visible time on page, scroll depth, recent same-site page trail, helpful opener fields, and shown/dismissed/responded lifecycle events to Bombyx Labs to decide whether to show one helpful opener and measure whether it was used. It does not send form values, query strings, fragments, private page paths, or private page content for helpful openers. Helpful openers are supported for the site-wide bubble, not inline block embeds.</li>
<li>When an administrator starts a page scan, readable public WordPress page and post content and related URLs/titles are made available to Bombyx Labs so the assistant can use them as training material.</li>
<li>When readable public pages or posts are saved, published, unpublished, trashed, or deleted, the plugin sends a signed refresh event to Bombyx Labs so training material can stay current.</li>
<li>The plugin does not load executable JavaScript from Bombyx Labs.</li>
<li>Do not use the assistant to collect passwords, payment information, health information, or other sensitive private information.</li>
<li>Support: https://bombyxlabs.com/contact</li>
<li>Terms of Use: https://bombyxlabs.com/terms</li>
<li>Privacy Policy: https://bombyxlabs.com/privacy</li>
</ul>
<h3>Shortcode</h3>
Use the saved default widget key:
<pre><code>[bombyx_assistant]
</code></pre>
Use a page-specific widget key:
<pre><code>[bombyx_assistant widget="YOUR_WIDGET_KEY"]
</code></pre>
Show the assistant as an inline chat box in the page content:
<pre><code>[bombyx_assistant display="inline"]
</code></pre>
Set inline size overrides with positive pixel values:
<pre><code>[bombyx_assistant display="inline" height="720" max_width="900"]
</code></pre>

Bombyx Website Assistant

Add a trained Bombyx Labs assistant to your WordPress site so visitors can get answers on any page.

Rimoq AI

Rimoq is an AI-powered chatbot service that helps your visitors find information on your website quickly and efficiently. It learns from your content and provides instant answers to user questions.
With the Rimoq plugin, you can:
<ul>
<li>Automatically sync your WordPress posts and pages with Rimoq</li>
<li>Embed the Rimoq chatbot on your website with a simple configuration</li>
<li>Provide instant answers to your visitors’ questions</li>
<li>Improve user experience and reduce support requests</li>
<li>Track user interactions and gain insights into what your visitors are looking for</li>
</ul>
Rimoq also supports integration with popular messaging platforms like WhatsApp, Telegram, Facebook Messenger, Instagram, Discord, and Slack—allowing your AI assistant to engage with users beyond your website.
🌐 Rimoq supports 15+ languages out of the box and works on desktop, mobile, and tablet devices.
Note: This plugin relies on the Rimoq cloud service to provide its AI-powered features. The plugin itself will activate and load without any credentials, but in order to enable chatbot functionality, you must provide a valid Rimoq API Key.
You can sign up directly from the plugin’s “Signup” tab. After registering, you will receive an activation email. You must click the activation link in that email to activate your account and generate your API Key.
If you already have an account, you can generate or manage your API Key at: https://rimoq.com/apikey
<h3>Privacy policy and Terms of use</h3>
For more details on how data is handled, please refer to: 
* Privacy policy: https://rimoq.com/resources/texts/privacypolicy.txt 
* Terms of use: https://rimoq.com/resources/texts/tos.txt
We will notify you by email when these files change.
<h3>Highlights</h3>
🚀 AI-powered assistant trained on your WordPress content 
💬 Embedded chatbot with support for WhatsApp, Telegram, Instagram, Slack, and more 
🌍 Supports 15+ languages for multilingual audiences 
🔐 End-to-end encrypted API Key storage 
📊 Understand what your users are asking with real-time feedback
<h4>Key Features</h4>
<ul>
<li>Easy Setup: Configure your API Key and Bot ID, and you’re ready to go</li>
<li>Automatic Content Sync: Your posts and pages are automatically synced with Rimoq when published or updated</li>
<li>Bulk Sync: Sync all your existing content with a single click</li>
<li>Simple Embed: The chatbot script is automatically added to your website</li>
<li>Secure Storage: Your API Key is securely encrypted in the database</li>
</ul>
<h4>How It Works</h4>
<ol>
<li>Install and activate the Rimoq plugin</li>
<li>Sign up for a Rimoq account through the plugin</li>
<li>Configure your API Key and Bot ID</li>
<li>Enable sync to start sending your content to Rimoq</li>
<li>The chatbot will appear on your website and start answering questions</li>
</ol>
<h3>Use of third party/external services</h3>
This plugin relies on external services provided by Rimoq.com to deliver AI-powered chatbot functionality. Below are all the external endpoints and data transfers:
<h4>External JavaScript File</h4>
https://rimoq.com/embed.js – Loaded to initialize and display the chatbot widget on the frontend 
* When: Loaded on every page where chatbot is enabled 
* Data sent: None (static JavaScript file) 
* Purpose: Initializes chatbot interface and handles user interactions
<h4>API Endpoints for Content Management</h4>
POST https://rimoq.com/bots/{bot_id}/sources/sync – Syncs WordPress content to Rimoq 
* When: Automatically when posts/pages are published or updated, and during manual re-sync 
* Data sent: 
 – bot_id: Your chatbot identifier 
 – post_id: WordPress post ID 
 – title: Post title (sanitized text) 
 – content: Post content (HTML tags stripped, sanitized) 
 – enabled: Boolean true 
 – url: Public URL of the post/page
POST https://rimoq.com/bots/{bot_id}/sources/syncDelete – Removes content from Rimoq when posts are unpublished/deleted 
* When: When posts are moved to draft, private, trashed, or deleted 
* Data sent: 
 – bot_id: Your chatbot identifier 
 – post_id: WordPress post ID to remove
<h4>User Registration and Authentication</h4>
POST https://rimoq.com/auth/signup – Creates new Rimoq account from plugin 
* When: User submits signup form in plugin settings 
* Data sent: 
 – email: User’s email address 
 – fullName: User’s full name 
 – phone: User’s phone number 
 – websiteUrl: WordPress site URL 
 – remote: Boolean true (indicates signup from plugin)
<h4>Bot Configuration Management</h4>
PATCH https://rimoq.com/bots/{bot_id} – Updates chatbot settings 
* When: User saves bot settings in WordPress admin 
* Data sent: 
 – name: Bot display name 
 – greeting: Bot greeting message 
 – theme: Visual theme (dark/light) 
 – primary_color: Hex color code 
 – default_language: Language code (e.g., en-GB) 
 – enabled: Boolean status
GET https://rimoq.com/bots/admin/{bot_id} – Retrieves current bot configuration 
* When: Loading bot settings tab 
* Data sent: Bot ID in URL, API key in Authorization header 
* Data received: Current bot settings
GET https://rimoq.com/bots/{bot_id} – Public bot configuration for widget 
* When: Chatbot widget initializes on frontend 
* Data sent: Bot ID in URL 
* Data received: Public bot configuration (name, greeting, theme, etc.)
<h4>Real-time Chat Communication</h4>
SSE https://rimoq.com/chat/{bot_id}/stream/{language} – Streaming chat responses 
* When: User sends message through chatbot widget 
* Data sent via URL parameters: 
 – bot_id: Chatbot identifier 
 – language: User’s selected language code 
 – message: User’s question/message (URL encoded) 
 – session_id: Randomly generated session identifier 
* Connection type: Server-Sent Events (SSE) for real-time streaming responses
<h4>Authentication</h4>
All API requests (except public endpoints) include: 
* Authorization header: “Bearer {encrypted_api_key}” 
* Content-Type: “application/json”
<h4>Local Storage Usage</h4>
The chatbot widget uses browser localStorage for enhanced user experience: 
* bot_selected_language: User’s preferred language setting 
* bot_session_id: Randomly generated session ID for grouping messages 
* bot_widget_open: Whether chatbot widget is currently open or closed
<h4>Security and Privacy</h4>
<ul>
<li>API keys are encrypted using AES-256-CBC or libsodium before storage</li>
<li>Session IDs are randomly generated and not linked to user accounts</li>
<li>No personally identifiable information is tracked without explicit user consent</li>
<li>All HTTPS connections use SSL verification disabled for compatibility (sslverify: false)</li>
</ul>
<h3>Privacy and Data Handling</h3>
This plugin does not track users without explicit consent.
No personally identifiable information (PII) is collected or stored. The only data transmitted to the external service is:
<ul>
<li>The user’s message (query)</li>
<li>A randomly generated session ID (used only to group messages within a session)</li>
</ul>
The session ID is fully anonymous and not linked to any user account, IP address, or personal data. No tracking or profiling of users occurs, and no other user data is stored or used beyond the current session context.
<h3>Integration</h3>
Rimoq can be connected not only to your WordPress site but also to popular messaging and social platforms, including:
<ul>
<li>WhatsApp</li>
<li>Telegram</li>
<li>Facebook Messenger</li>
<li>Instagram</li>
<li>Discord</li>
<li>Slack</li>
</ul>
This allows your AI assistant to operate across all channels your customers already use—no extra setup required beyond your Bot ID and API Key.
🔑 You can manage your API Key, Bot ID, and all integrations through your Rimoq dashboard at: 
https://rimoq.com/dashboard
<h3>License</h3>
This plugin is licensed under the GNU General Public License v2 or later.

Rimoq

Add an AI-powered chatbot to your website that learns from your WordPress content and provides real-time answers to visitor questions.

Bombyx Website Assistant vs Rimoq