Bontact Multichannel Live Support

Bontact is a smart, multi-channel communication tool that converts your site visitors into paying customers. Our clean and customizable widget hovers neatly over your site and provides visitors with live chat, callback, text, and email options. With our online dashboard, you can manage all of your interactions, as well as monitor where visitors are and how long they’ve been surfing. If you feel that they need assistance at any point, step in and initiate a live chat.
With Bontact, you’re offering your visitors flexible and accessible support, while transforming them into happy customers.
<iframe loading="lazy" title="How to set up Bontact on a WordPress website?" width="750" height="422" src="https://www.youtube.com/embed/95YqlkZTVv8?feature=oembed" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" referrerpolicy="strict-origin-when-cross-origin" allowfullscreen></iframe>
Widget Options on Your Site
<ul>
<li>Callback – After visitors enter their phone number (landline or mobile, from anywhere in the world), they’re automatically called back within seconds and connected with you. This call is free for visitors. </li>
<li>Live Chat – Visitors can initiate a chat with with you in real time.</li>
<li>Text Message – Visitors can send a free international text message to your phone. You can reply to them directly, without international fees.</li>
<li>Email – Visitors fill out a form that’s sent directly to your inbox.</li>
</ul>
Live Chat Options in Your Dashboard
<ul>
<li>Invite visitors to a live chat session</li>
<li>Easily manage all ongoing chats</li>
<li>Reply to visitor-initiated chats</li>
<li>Transfer chats between representatives</li>
<li>Incorporate templates</li>
<li>Print transcripts</li>
</ul>
Dashboard Capabilities
<ul>
<li>Customize your widget</li>
<li>Monitor visitor activity including their IPs, status (surfing or chat), duration of their stay, and the page they’re on at any given moment</li>
<li>Manage leads with detailed reports of all previous interactions</li>
<li>View history of text messages, chats, and emails</li>
<li>Record and play calls</li>
<li>View important statistics like your most visited pages, browsers your visitors used, interaction counts, and more</li>
<li>Add Google Analytics (event and conversion tracking) </li>
<li>API integration</li>
<li>Enable desktop notifications so that you won’t miss a thing</li>
</ul>
Find out more about all of Bontact’s capabilities in our <a href="http://dashboard.bontact.com/html/bontact_Guide_en.pdf" rel="nofollow ugc">user manual</a> .
Feel free to look at our <a href="http://demo-bontact.ucoz.com/" rel="nofollow ugc">demo site</a> and <a href="https://dashboard.bontact.com/html/login.aspx?username=demo@bontact.com&pass=demo" rel="nofollow ugc">demo dashboard</a> .
Bontact: your customer touchpoint.
<h3>Short Description</h3>
Engage visitors with a multi-channel communication widget that includes live chat, callback, text messages, and email. Increase their satisfaction and your conversion rates.

Bontact – Multichannel Live Contact Form

snapengage ,contact us ,Zopim ,zendesk ,clickdesk ,olark Requires at least: 3.5 Tested up to: 4.7.1 Stable tag: 1.2.2 License: GPLv2 or later

Andy Fragen

This plugin sets the following debug constants in <code>wp-config.php</code> on plugin activation and removes them on plugin deactivation. Any errors will result in a PHP Exception being thrown. Debug constants per <a href="https://developer.wordpress.org/advanced-administration/debug/debug-wordpress/" rel="nofollow ugc">Debugging in WordPress</a>.
Default settings:
<pre><code>define( 'WP_DEBUG_LOG', true );
define( 'SCRIPT_DEBUG', true );
define( 'SAVEQUERIES', true );
</code></pre>
  
 @ini_set( ‘display_errors’, 1 ); is set when the plugin is active. <code>WP_DEBUG</code> is set to true when the plugin is first run, thereafter it can be turned off in the Settings.
The Settings page allows the user to set the following.
<pre><code>define( 'WP_DEBUG', true ); // Default on initial plugin installation.
define( 'WP_DEBUG_DISPLAY', false ); // Default when not declared is true.
define( 'WP_DISABLE_FATAL_ERROR_HANDLER', true ); // WordPress 5.2 WSOD Override.
</code></pre>
When the plugin is deactivated best efforts are made to re-add pre-existing constants to their former state. When the plugin is activated the default settings and any saved settings are restored.
This plugin uses the <a href="https://github.com/wp-cli/wp-config-transformer" rel="nofollow ugc">wp-cli/wp-config-transformer</a> command for writing constants to <code>wp-config.php</code>.
<a href="https://github.com/norcross/debug-quick-look" rel="nofollow ugc">Debug Quick Look</a> from Andrew Norcross is included with this plugin to assist in reading the debug.log file. If you already have this plugin installed you should delete it when WP Debugging is not active.
<a href="https://wordpress.org/plugins/query-monitor/" rel="ugc">Query Monitor</a> and <a href="https://wordpress.org/plugins/debug-bar/" rel="ugc">Debug Bar</a> plugins are optional dependencies to aid in debugging and troubleshooting. The notice for installation will recur 45 days after being dismissed.
If you have a non-standard location for your <code>wp-config.php</code> file you can use the filter <code>wp_debugging_config_path</code> to return the file path for your installation.
The filter <code>wp_debugging_add_constants</code> allows the user to add constants to <code>wp-config.php</code>.
The filter returns an array where the key is the name of the constant and the value is an array of data containing the value as a string and a boolean to indicate whether or not the value should be passed without quotes.
<pre><code>$my_constants = [
 'my_test_constant' =>
 [
 'value' => 'abc123',
 'raw' => false,
 ],
 'another_test_constant' => [ 'value' => 'true' ],
];
</code></pre>
The <code>value</code> option contains the constant’s value as a string.
The <code>raw</code> option means that instead of placing the value inside the config as a string it will become unquoted. The default is <code>true</code>. Set as <code>false</code> for non-boolean values.
Example:
<pre><code>add_filter(
 'wp_debugging_add_constants',
 function( $added_constants ) {
 $my_constants = [
 'my_test_constant' => [
 'value' => '124xyz',
 'raw' => false,
 ],
 'another_test_constant' => [ 'value' => 'true' ],
 ];
 return array_merge( $added_constants, $my_constants );
 },
 10,
 1
);
</code></pre>
This will create the following constants.
<pre><code>define( 'MY_TEST_CONSTANT', '124xyz' );
define( 'ANOTHER_TEST_CONSTANT', true );
</code></pre>
<h3>Development</h3>
PRs are welcome against the <a href="https://github.com/afragen/wp-debugging" rel="nofollow ugc">develop branch on GitHub</a>.

WP Debugging

This helps me support customers and get better debugging information about errors happening on their site without having to ask for sensitive login info. Simple and does a great job, I've used it or recommended it a dozen times in the last month.

Great support tool

I can't tell you the number of times I've had to handle a support request that involved a white screen. Thank you, @afragen, for building this awesome tool to help define constants for a file that isn't easily accessible without passing around credentials.

Super Handy!

Thanks for the useful plugin, we're going to start recommending this to our customers.

Useful Plugin

Thank you for this useful and beautiful plugin, helps me a lot.

Very useful

Quick access to the log files speeds up development!

Great plugin

With this plugin it's at last possible to debug a remote site wihtout having access to the cpanel!

Very useful!


Every time I come across an obscure problem on WordPress sites, I start looking for it by installing this plugin.Thanks to the developers for a great tool!


Perfect tool for debug.

Yet another one of your plugins that I love and use all the time!  Thank you.  (Side note: is there a place to buy you a coffee or donate for your time?)

Another great debugging plugin

A support/troubleshooting plugin for WordPress.

Bontact – Multichannel Live Contact Form vs WP Debugging