botonsite

Official Bot On Site plugin. Instantly connect via a guided flow, or use the Advanced tab for manual setup. Includes a public connection status endpoint and optional cache purge helpers.
<h3>Source Code</h3>
The distributed plugin already contains the human-readable source for every asset. The admin stylesheet (<code>assets/admin.css</code>) and script (<code>assets/admin.js</code>) are shipped unminified, and no build tooling is required to regenerate them.
<h3>External Services</h3>
This plugin loads the Bot On Site widget script from our CDN in order to render the assistant on your site.
<ul>
<li>Service: Bot On Site CDN (<code>https://cdn.botonsite.com/v1/bos.js</code>)</li>
<li>Purpose: Displays the Bot On Site assistant on the front end after you connect your tenant.</li>
<li>Data sent: The stored tenant key is passed when the script loads. When visitors use the assistant, their messages, page URL, and any details they share inside the widget are sent to the Bot On Site platform so responses can be generated.</li>
<li>Terms & Privacy: https://www.botonsite.com/legal/term , https://www.botonsite.com/legal/privacy</li>
</ul>

Bot On Site

Official BOS plugin: one-click connect to embed your AI assistant; optional manual key; status endpoint and cache-purge helpers.

Richpanel Team

Today’s ecommerce support system is scattered across email, live chat, ticketing, FAQs, return centre and whatnot. Ricpanel allows you to streamline your complete customer service operation with three solutions in one platform.
THREE CUSTOMER SUPPORT SOLUTIONS IN ONE PLATFORM
👉 Omnichannel Helpdesk & Ticketing
👉 Integrated Ecommerce Self-service
👉 Modern Live Chat & Messaging
Video walkthrough
<iframe loading="lazy" title="Richpanel: CRM for Ecommerce Stores - Shopify, Magento, Woo" width="750" height="422" src="https://www.youtube.com/embed/_BVA8LvHWpQ?feature=oembed" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" referrerpolicy="strict-origin-when-cross-origin" allowfullscreen></iframe>
6 REASONS YOU SHOULD SWITCH TO RICHPANEL
1. Manage all support channels from one collaborative inbox
Customers can contact you on their favourite channel – Live Chat, Email, Facebook & Whatsapp. You can manage all the support tickets from a single collaborative inbox.
2. Complete customer profile with WooCommerce integration
Richpanel pulls in data from your WooCommerce store with seamless integration. Agents can view customer’s order details, website activities and they can use the data in responses and macros. They have all the context to assist customer queries quickly and at scale.
3. Eliminate repetitive contacts with ecommerce self-service.
30-35% of ecommerce support requests are repetitive. Richpanel lets you create guided self-service workflows to automate these common support scenarios. Customers submit all the information related to the issue in one go. Support agents can resolve the issue instantly without prolonged back and forth communication.
4. Convert more leads with a modern live chat on your store
Built for support team all sizes, Richpanel helpdesk has all the tools to help you easily collaborate across your support team and different business functions to shorten the resolution time. Create unlimited users and teams as per your need.
5. Resolve customer issues instantly with power tools and shortcuts
Use Power Reply to combine multiple actions; responses, assignments and order operations in one shortcut to resolve such queries with a single tap of the key. Use shortcuts to perform the most frequent helpdesk tasks in a jiffy.
6. Access all the support analytics and KPIs you need
See how agents are performing at customer feedback & response times and assisting conversions. Richpanel also measures what agents are influencing sales and creating long term customer relationships. Filter reports by tags, channel (live chat, email, social) & agents.
HOW TO GET STARTED
Want to learn how you can power up your WooCommerce store support with Richpanel? <a href="https://richpanel.com/demo-request/?utm_source=wordpress&utm_medium=referral&utm_campaign=plugins-marketplace" rel="nofollow ugc">Book a demo here</a> or <a href="https://richpanel.com/signup/?utm_source=wordpress&utm_medium=referral&utm_campaign=plugins-marketplace" rel="nofollow ugc">Sign-up here</a> to see it in action.

Richpanel – Customer Support Helpdesk & Chat

Free Live Chat & Help desk for WooCommerce. Integrate in 2 mins.

Bot On Site vs Richpanel – Customer Support Helpdesk & Chat