Brandon Allen

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This plugin requires both bbPress 2.5+ and BuddyPress 2.5+.
</blockquote>
Send bbPress forum and topic subscription emails using Buddypress’ email API. Now you have pretty, customizable, HTML emails for your forums.
Note that BP Emails for BBP sends emails differently than bbPress. bbPress places every subscriber email in the BCC field, and sends one email. BP Emails for BBP, asynchronously, sends one email per subscriber. This may help improve email deliverability if you have forums or topics with a large number of subscribers. Email providers don’t always look favorably on emails with large BCC fields. At the very least, this should improve page load time when posting a new topic or reply.

BP Emails for BBP

I tested this plugin and it works just like the BuddyPress emails. Makes it easy to customize emails across both plugins so that all communication from the site is branded.



Works as advertised

Send bbPress forum and topic subscription emails using Buddypress' email API.

Mathieu Viet

G3ronim0

Once the plugin activated, go into your forums administration menu and define for each one of them if they will :
<ol>
<li>eventually accept support topic (default setting)</li>
<li>be dedicated to support</li>
<li>not accept support topics.</li>
</ol>
In the first case, a checkbox will be displayed to topic authors in order to let them define their topic as a support one. 
In the second one, no checkbox will be displayed, and the topic will automatically be a support request.
For these 2 cases, once on the topic page, the author, group admin / mod, or super admin will be able to manage the status of the topics (Resolved, Not resolved..).
In the third case, no checkbox will be displayed and topics will be regular ones.
Since 2.0, the plugin requires bbPress 2.5.
Administrators are able to manage the support topics from the Topics backend menu. Once on the admin edit screen of a topic, in the first right metabox, they can change the status of the topic. They can also bulk edit support status from the list of topics using the edit bulk action.
It will work with BuddyPress (2.0) Groups forums (powered by bbPress 2.5).
It’s available in french and english.
You can watch a demo below :
<iframe loading="lazy" title="Buddy-bbPress Support Topic 2.0" src="https://player.vimeo.com/video/110661175?dnt=1&app_id=122963" width="750" height="428" frameborder="0" allow="autoplay; fullscreen; picture-in-picture; clipboard-write"></iframe>

Buddy-bbPress Support Topic

bbPress plugin to manage your support requests.

BP Emails for BBP vs Buddy-bbPress Support Topic