boostetonwp

BTW Contact Forms is a plugin that lets you easily create and manage your contact forms (Customer support, quote requests, lead generation, recruitment, appointment scheduling, feedback and reviews, reporting or moderation, partnerships and collaborations, internal support (extranet / intranet)).
No complicated settings, no HTML or CSS code to manage. You simply choose the position and type of fields you want to include in your forms. 
That’s it! 
They then integrate seamlessly into your theme.
When your customers contact you, you receive an email and a message that can be viewed directly from your site’s administration panel. 
No risk of missing a message!
<h3>License</h3>
This plugin is licensed under the GPLv2 or later.

BTW Contact Forms

Create contact forms easily with automatic layout and no code required.

Frank

<h4>Introduction</h4>
Chatster is a WooCommerce extension that allows real time chat with visiting users, supports your website growth with a BOT that will try to answer your customer questions and allows users to send messages and ask questions. 

The plugin is customizable, you can choose chat colors, bot image, screen position and much more.. Plenty of options are available for the front chat as well as the admin area.
The chat system will balance the load of customers across all admins that have selected to be online. 
You can select the maximum number of users you want to chat with simultaneously and Chatster will create a queue, inform the customers of their queue status and display in the admin chat the total number of user waiting. 
One of the cool features is the possibility to search product and pages without leaving conversation and attach them directly to the chat, where the customer can see and even follow the link.

The Bot helper will be your delegate when you are not around. You can program questions and answers. He will read the customer question, research the best match and pull the most appropriate answer. 
You can also adjust sensitivity and enable deep-search mode and personalize its responses.
If the customer requires a direct interaction and the chat is offline, the message me button is one click away. They can simply fill out the small form and send the question or comment through and it will be posted in the Chatster messaging section. 
Chatster can also alert you of new messages received, with an email sent to your favorite email address. You can then reply the message from Chatster and set up a reply-to email to continue the correspondence.
<h4>Notes</h4>
This plugin uses WordPress REST API and it must be enabled for this to work.
No External Service Required to run this application. This plugin runs exclusively on your machine and you won’t require any subscription.
This plugin uses Cookies. Please remember that it’s your responsibility to abide any laws and regulations within your country or jurisdiction ( e.g. EU Cookie laws ).

Chatster

Customizable real time chat with messaging system and BOT helper.

BTW Contact Forms vs Chatster