Mathieu Viet

G3ronim0

Once the plugin activated, go into your forums administration menu and define for each one of them if they will :
<ol>
<li>eventually accept support topic (default setting)</li>
<li>be dedicated to support</li>
<li>not accept support topics.</li>
</ol>
In the first case, a checkbox will be displayed to topic authors in order to let them define their topic as a support one. 
In the second one, no checkbox will be displayed, and the topic will automatically be a support request.
For these 2 cases, once on the topic page, the author, group admin / mod, or super admin will be able to manage the status of the topics (Resolved, Not resolved..).
In the third case, no checkbox will be displayed and topics will be regular ones.
Since 2.0, the plugin requires bbPress 2.5.
Administrators are able to manage the support topics from the Topics backend menu. Once on the admin edit screen of a topic, in the first right metabox, they can change the status of the topic. They can also bulk edit support status from the list of topics using the edit bulk action.
It will work with BuddyPress (2.0) Groups forums (powered by bbPress 2.5).
It’s available in french and english.
You can watch a demo below :
<iframe loading="lazy" title="Buddy-bbPress Support Topic 2.0" src="https://player.vimeo.com/video/110661175?dnt=1&app_id=122963" width="750" height="428" frameborder="0" allow="autoplay; fullscreen; picture-in-picture; clipboard-write"></iframe>

Buddy-bbPress Support Topic

bbPress plugin to manage your support requests.

codezag

Get Notification to your email when a new topic ( thread ) has been posted, This plugin work out of the box with bbPress 2.x .
This Plugin send the notifications to the wordpress admin email ( settings > general > Email Adress ).
Premium Plugins by Me:
<ul>
<li>
Suppa – Multi-Purpose WordPress Mega Menu : http://codecanyon.net/item/suppa-multipurpose-wordpress-mega-menu/7265033?red=codetemp
</li>
<li>
Kodda – WordPress Mega Menu Plugin : http://codecanyon.net/item/kodda-responsive-wordpress-mega-menu-/4718440?red=codetemp
</li>
</ul>

bbPress New Topic Notifications to Inbox

Send notification to the admin email when a new topic posted.

Buddy-bbPress Support Topic vs bbPress New Topic Notifications to Inbox