Mathieu Viet

G3ronim0

Once the plugin activated, go into your forums administration menu and define for each one of them if they will :
<ol>
<li>eventually accept support topic (default setting)</li>
<li>be dedicated to support</li>
<li>not accept support topics.</li>
</ol>
In the first case, a checkbox will be displayed to topic authors in order to let them define their topic as a support one. 
In the second one, no checkbox will be displayed, and the topic will automatically be a support request.
For these 2 cases, once on the topic page, the author, group admin / mod, or super admin will be able to manage the status of the topics (Resolved, Not resolved..).
In the third case, no checkbox will be displayed and topics will be regular ones.
Since 2.0, the plugin requires bbPress 2.5.
Administrators are able to manage the support topics from the Topics backend menu. Once on the admin edit screen of a topic, in the first right metabox, they can change the status of the topic. They can also bulk edit support status from the list of topics using the edit bulk action.
It will work with BuddyPress (2.0) Groups forums (powered by bbPress 2.5).
It’s available in french and english.
You can watch a demo below :
<iframe loading="lazy" title="Buddy-bbPress Support Topic 2.0" src="https://player.vimeo.com/video/110661175?dnt=1&app_id=122963" width="750" height="428" frameborder="0" allow="autoplay; fullscreen; picture-in-picture; clipboard-write"></iframe>

Buddy-bbPress Support Topic

bbPress plugin to manage your support requests.

Coronoro

Simple Plugin which shows whether a registered user has read a Post or not. 
You can also choose to show the number of unread Posts at Forum level. 
This Plugin is an update to the older <a href="https://wordpress.org/plugins/bbpress-unread-posts/" rel="ugc">bbpress-unread-posts</a> Plugin.

bbPress Unread Posts v2

Simple Plugin which shows whether a registered user has read a Post or not.

Buddy-bbPress Support Topic vs bbPress Unread Posts v2