Clayton Collie

BugHerd

<p>With <a href="https://bugherd.com/?utm_source=wordpress&utm_medium=plugin_directory&utm_campaign=Details_page" rel="nofollow ugc">BugHerd</a> it’s so easy for clients to provide website feedback. They simply point, click and comment – BugHerd grabs a screenshot, saves technical details and creates a task for your team to track.</p>
<p>Install the BugHerd plugin once, send your clients or stakeholders a link, and they can start pinning feedback right away, directly onto any element of your live or WordPress staging site – no code changes, no browser extension, no client login or account setup required.</p>
<p>Used by web agencies, in-house dev teams, QA testers, freelancers, and marketing teams worldwide, the BugHerd visual website feedback and bug tracking tool is trusted by over 350,000 people across 10,000+ companies in 172 countries.</p>
<p>Every piece of feedback automatically captures a screenshot plus full technical metadata: browser, OS, screen resolution, URL, CSS selector, and more.</p>
<p>Feedback flows straight into BugHerd’s built-in Kanban board, or syncs with your favorite developer or PM tools.</p>
<h3>How it works</h3>
<span class="embed-youtube" style="text-align:center; display: block;"><iframe loading="lazy" class="youtube-player" width="750" height="422" src="https://www.youtube.com/embed/RFPtCE4mgIs?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent" allowfullscreen="true" style="border:0;" sandbox="allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox"></iframe></span>
<h3>Get Started with BugHerd in Minutes</h3>
<p><strong>Step 1:</strong> Install the plugin from your WordPress dashboard<br />
<strong>Step 2:</strong> Create your first project<br />
<strong>Step 3:</strong> Invite your team and clients to leave feedback</p>
<h3>BugHerd Key Features</h3>
<h4>Feedback pinned to the exact element on a web page</h4>
<p>Clients and teammates click any element on your live WordPress site or WP Admin to leave a comment. Feedback is anchored to that specific element so your developer knows exactly what needs fixing – no more vague emails. <a href="https://bugherd.com/feature/easy-website-annotations?utm_source=wordpress&utm_medium=plugin_directory&utm_campaign=Details_page" rel="nofollow ugc">Learn more</a></p>
<h4>Automatic screenshot & full technical data captured</h4>
<p>A screenshot along with browser type, OS, screen resolution, and the exact URL are all captured automatically with every piece of feedback. Your team gets everything they need to reproduce and fix an issue without a single follow-up question. <a href="https://bugherd.com/feature/actionable-bug-reports?utm_source=wordpress&utm_medium=plugin_directory&utm_campaign=Details_page" rel="nofollow ugc">Learn more</a></p>
<h4>No client account or login required</h4>
<p>Clients don’t need to create an account or install anything. Send them a link to your BugHerd project and they can start leaving feedback immediately, directly on the page, in their browser. <a href="https://support.bugherd.com/en/articles/11424313-get-feedback-from-clients-on-websites-and-files?utm_source=wordpress&utm_medium=plugin_directory&utm_campaign=Details_page" rel="nofollow ugc">Learn more</a></p>
<h4>Task Tracking</h4>
<p>Every comment becomes a trackable task on a Kanban board, so your team can prioritize and resolve feedback easier than ever. Already using a PM tool? Send tasks there with one click. <a href="https://bugherd.com/feature/integrated-kanban-board?utm_source=wordpress&utm_medium=plugin_directory&utm_campaign=Details_page" rel="nofollow ugc">Learn more</a></p>
<h4>Deep two-way integrations</h4>
<p>BugHerd has true two-way integrations with all major project management tools, such as Jira, ClickUp, monday.com, Asana, and more; as well as supporting integrations with collaboration tools like Slack & MS Teams, and developer tools like GitHub.  BugHerd also has a fully featured API and Webhook support enabling custom integrations with any application. <a href="https://bugherd.com/integrations?utm_source=wordpress&utm_medium=plugin_directory&utm_campaign=Details_page" rel="nofollow ugc">Learn more</a></p>
<h4>Video feedback for complex issues</h4>
<p>For feedback that’s hard to describe in text, clients and teammates can record a short video walkthrough directly on a web page. The recording attaches to the task alongside a screenshot and user metadata. <a href="https://bugherd.com/feature/video-feedback?utm_source=wordpress&utm_medium=plugin_directory&utm_campaign=Details_page" rel="nofollow ugc">Learn more</a></p>
<h4>Public feedback widget for ongoing feedback on live sites</h4>
<p>Visitors can QA your website and leave comments even after your website project has finished. The always-on public widget runs a continuous feedback loop on your live WordPress site. <a href="https://bugherd.com/feature/public-feedback?utm_source=wordpress&utm_medium=plugin_directory&utm_campaign=Details_page" rel="nofollow ugc">Learn more</a></p>
<h3>Who uses BugHerd</h3>
<ul>
<li><strong>Web development agencies</strong> collecting client feedback on builds, redesigns, and ongoing maintenance</li>
<li><strong>In-house dev and QA teams</strong> managing bug reports during UAT and pre-launch testing</li>
<li><strong>Marketing teams</strong> getting sign-off on landing pages, campaign pages, and content updates</li>
<li><strong>Freelancers</strong> who want to look professional and cut down on client email threads</li>
<li><strong>Product teams</strong> running continuous feedback cycles on live web applications</li>
</ul>
<h3>Get started with BugHerd</h3>
<p>All BugHerd plans include a free 7-day trial. No credit card required.<br />
<a href="https://www.bugherd.com/users/registrations/new?utm_source=wordpress&utm_medium=plugin_directory&utm_campaign=Details_page" rel="nofollow ugc">Start your free trial</a> or <a href="https://bugherd.com/book-a-demo?utm_source=wordpress&utm_medium=plugin_directory&utm_campaign=Details_page" rel="nofollow ugc">book a 1:1</a> demo with a BugHerd product specialist.</p>
<h3>How to install the BugHerd WordPress plugin</h3>
<ol>
<li>Log in to your WordPress Admin.</li>
<li>Go to Plugins <span aria-hidden="true" class="wp-exclude-emoji">→</span> Add New.</li>
<li>Search for “BugHerd” and click Install Now, then Activate.</li>
<li>Go to Settings <span aria-hidden="true" class="wp-exclude-emoji">→</span> BugHerd and enter your Project Key (find it in your BugHerd project under “Settings” > “General Settings”).</li>
<li>Optionally enable “Show BugHerd on WP Admin pages” to collect feedback on Admin pages too.</li>
<li>Open your site — the BugHerd sidebar appears on the right, ready for feedback.</li>
</ol>
<p><strong>Need help installing BugHerd?</strong> Follow the <a href="https://support.bugherd.com/en/articles/11425578-install-the-bugherd-wordpress-plugin" rel="nofollow ugc">BugHerd WordPress Installation Guide</a> for help or email <a href="mailto:support@bugherd.com" rel="nofollow ugc">support@bugherd.com</a></p>


Client feedback on your WordPress site made ridiculously easy. No code changes or client logins. Syncs to Jira, Asana, ClickUp and more.

Patrick Schlesinger

<p><strong>PagePin</strong> gives WordPress agencies and developers two tools for client feedback and bug reporting — <strong>Pinshots</strong> for screenshot-based bug reports and <strong>Pinpoints</strong> for DOM-based comment threads. Self-hosted, GDPR compliant, no cloud dependencies.</p>
<h4>Pinshots — Bug Reporting</h4>
<p>Screenshot-based feedback with visual markers. Place numbered markers anywhere on the page, add notes, and capture everything in a single screenshot. Perfect for quick bug reports, design reviews, and client feedback rounds.</p>
<ul>
<li><strong>Three Marker Types</strong> — Negative (red) for bugs, Positive (green) for approvals, Note (orange) for comments</li>
<li><strong>One-Click Screenshots</strong> — Capture the current page instantly with all markers included</li>
<li><strong>Email Delivery</strong> — Send feedback with screenshot attachment to up to 5 recipients</li>
<li><strong>Custom Watermark</strong> — Brand every screenshot with your own text</li>
<li><strong>Adjustable Compression</strong> — Image quality from 10% to 100%</li>
<li><strong>Undo/Redo</strong> — Ctrl+Z / Ctrl+Y to undo and redo marker placements</li>
<li><strong>Drag & Drop</strong> — Reposition markers by dragging them to the correct location</li>
</ul>
<h4>Pinpoints — Client Feedback</h4>
<p>DOM-based comment threads attached directly to page elements — like Google Docs comments, but for your live website. Comments persist even when the page layout changes, making it ideal for ongoing collaboration and iterative design feedback.</p>
<ul>
<li><strong>Element-Attached Threads</strong> — Click any element to start a comment thread on it</li>
<li><strong>Smart Element Matching</strong> — Comments survive layout changes through CSS selectors, content fingerprinting, and multi-signal scoring</li>
<li><strong>@Mentions</strong> — Mention team members or external guests in comments to notify them</li>
<li><strong>Resolve & Reopen</strong> — Mark threads as resolved and reopen them when needed</li>
<li><strong>Sidebar Overview</strong> — All pinpoints listed in a slide-out sidebar with unread badges</li>
<li><strong>Visual Indicators</strong> — Numbered badges on the page show where pinpoints are attached</li>
<li><strong>Tag System</strong> — Organize pinpoints with custom colored tags (Bug, Design, Content, Urgent, or your own)</li>
</ul>
<h4>How It Works</h4>
<ol>
<li><strong>Pin</strong> — Press Ctrl+Alt+F (or click the floating button) and click anywhere on your site</li>
<li><strong>Capture</strong> — Screenshot, element position, and browser context are captured automatically</li>
<li><strong>Ship</strong> — Feedback is delivered to your inbox or discussed in a pinpoint thread</li>
</ol>
<h4>Key Features</h4>
<p><strong>Screenshots & Markers</strong></p>
<ul>
<li>Three annotation tools with automatic numbering</li>
<li>Keyboard shortcuts: Ctrl+Alt+F to activate, keys 1/2/3 for tool selection</li>
<li>Customizable floating feedback button with inactivity auto-hide</li>
<li>Dual screenshot engines (html2canvas and html-to-image)</li>
<li>Touch support for tablets and mobile devices</li>
</ul>
<p><strong>Collaboration</strong></p>
<ul>
<li><strong>External Collaborators</strong> — Invite anyone via Magic Link email or shareable URL (no WordPress account needed)</li>
<li><strong>Collaborator Reuse</strong> — Grant existing guests access to additional pinpoints without creating new links</li>
<li><strong>@Mention Notifications</strong> — Mention collaborators in comments to send email notifications with Magic Link access</li>
<li><strong>Auto-Grant Access</strong> — Mentioning a collaborator automatically grants them access if they don’t have it yet</li>
<li><strong>Share Modal</strong> — Internal link for team members, external sharing with guest dropdown or new guest creation</li>
<li><strong>Thread Notifications</strong> — All thread participants (including collaborators) are notified of new comments</li>
<li><strong>Configurable Link Expiry</strong> — Set Magic Links to expire after 7, 30, or 90 days</li>
</ul>
<p><strong>Admin & Management</strong></p>
<ul>
<li>Admin dashboard with feedback statistics and quick links</li>
<li>Feedback overview with status filters (New, Sent, Resolved) and bulk actions</li>
<li>Post/Page metabox showing pinpoint count per content</li>
<li>Admin bar integration with live feedback counter badge</li>
<li>Collaborator management with type display, inline email editing, and access control</li>
<li>Tag management with custom colors and usage statistics</li>
<li>8-step setup wizard for first-time configuration</li>
</ul>
<p><strong>Security & Access Control</strong></p>
<ul>
<li>Role-based access — control who can create, view, and resolve feedback</li>
<li>Granular pinpoint permissions (create, view, resolve per role)</li>
<li>Spam protection: honeypot, submission timing, rate limiting with escalation</li>
<li>Optional CAPTCHA: reCAPTCHA v2/v3, hCaptcha, Cloudflare Turnstile</li>
<li>Rate limit escalation (5 min <span aria-hidden="true" class="wp-exclude-emoji">→</span> 15 min <span aria-hidden="true" class="wp-exclude-emoji">→</span> 1 hour <span aria-hidden="true" class="wp-exclude-emoji">→</span> 6 hours <span aria-hidden="true" class="wp-exclude-emoji">→</span> 24 hours)</li>
</ul>
<p><strong>Privacy & Standards</strong></p>
<ul>
<li>100% self-hosted — your server, your database, your data</li>
<li>GDPR compliant — no external calls unless CAPTCHA is enabled</li>
<li>Clean uninstall — all data removed when plugin is deleted</li>
<li>Multilingual — English and German included, translation-ready</li>
<li>WordPress Coding Standards (WPCS 3.0) and PHPStan Level 5</li>
</ul>
<h4>Use Cases</h4>
<ul>
<li><strong>Web Agencies</strong> — Collect and manage client feedback across projects</li>
<li><strong>Developers</strong> — QA testing, bug reporting, and code review workflows</li>
<li><strong>Support Teams</strong> — Visual bug reports from users with full context</li>
<li><strong>Design Reviews</strong> — Attach comments to specific design elements for iterative feedback</li>
<li><strong>Content Teams</strong> — Request page changes with visual annotations</li>
<li><strong>Client Onboarding</strong> — Share feedback links with clients who don’t have WordPress accounts</li>
</ul>
<h4>Public Feedback Mode</h4>
<p>Enable public feedback to allow website visitors (even without login) to submit visual feedback. Protected by multiple spam prevention measures:</p>
<ul>
<li>Honeypot fields</li>
<li>Submission timing checks</li>
<li>Rate limiting per IP and session</li>
<li>Optional CAPTCHA (reCAPTCHA v2/v3, hCaptcha, Cloudflare Turnstile)</li>
</ul>
<p>For more information visit <a href="https://pagepin.io" rel="nofollow ugc">pagepin.io</a></p>
<h3>Support</h3>
<ul>
<li>Website: <a href="https://pagepin.io" rel="nofollow ugc">pagepin.io</a></li>
<li>Support: service@pagepin.io</li>
</ul>
<h3>Third Party Services</h3>
<p>This plugin connects to external services ONLY when you explicitly enable CAPTCHA protection:</p>
<h4>Google reCAPTCHA (v2 or v3)</h4>
<p>When enabled, user interaction data is sent to Google for spam verification.<br />
* Service: https://www.google.com/recaptcha/<br />
* Privacy Policy: https://policies.google.com/privacy<br />
* Terms of Service: https://policies.google.com/terms</p>
<h4>hCaptcha</h4>
<p>When enabled, user interaction data is sent to hCaptcha for spam verification.<br />
* Service: https://www.hcaptcha.com/<br />
* Privacy Policy: https://www.hcaptcha.com/privacy<br />
* Terms of Service: https://www.hcaptcha.com/terms</p>
<h4>Cloudflare Turnstile</h4>
<p>When enabled, user interaction data is sent to Cloudflare for spam verification.<br />
* Service: https://www.cloudflare.com/products/turnstile/<br />
* Privacy Policy: https://www.cloudflare.com/privacypolicy/<br />
* Terms of Service: https://www.cloudflare.com/website-terms/</p>
<p><strong>Important:</strong> No data is sent to external services unless you explicitly enable CAPTCHA in the plugin settings. Without CAPTCHA, the plugin operates entirely on your own server.</p>
<h3>Privacy</h3>
<h4>Data Collection</h4>
<p>This plugin collects and stores the following data locally on your WordPress server:</p>
<p><strong>For authenticated users (logged-in):</strong><br />
* User ID (WordPress user reference)<br />
* Feedback content (screenshots, markers, messages)<br />
* Page URL where feedback was submitted<br />
* Timestamp</p>
<p><strong>For public/anonymous feedback (when enabled):</strong><br />
* Email address (if provided by the visitor)<br />
* IP address (for rate limiting only)<br />
* Session token (anonymous identifier)<br />
* Feedback content (screenshots, markers, messages)<br />
* Page URL and timestamp</p>
<p><strong>For external collaborators (when enabled):</strong><br />
* Display name<br />
* Email address (optional, for Magic Link invitations and @mention notifications)<br />
* Authentication token (for session-based access)<br />
* Access grants (which pinpoints the collaborator can view)<br />
* Last access timestamp</p>
<h4>Data Retention</h4>
<ul>
<li><strong>Feedback data:</strong> Stored until manually deleted by an administrator</li>
<li><strong>Rate limiting data (IP/Session):</strong> Automatically deleted after 24 hours</li>
<li><strong>Screenshots:</strong> Stored until feedback is deleted</li>
<li><strong>Collaborator data:</strong> Stored until manually deleted by an administrator</li>
</ul>
<h4>Data Location</h4>
<ul>
<li>Database: WordPress database tables (prefixed with your WordPress table prefix)</li>
<li>Screenshots: <code>/wp-content/uploads/pagepin/</code> directory</li>
</ul>
<h4>GDPR Compliance</h4>
<ul>
<li>All data is stored locally on your server</li>
<li>No analytics or tracking is performed</li>
<li>No data is shared with third parties (unless CAPTCHA is enabled)</li>
<li>Data can be exported and deleted upon request via WordPress admin</li>
<li>IP addresses are pseudonymized after rate limit period</li>
</ul>
<h4>Consent</h4>
<p>For public feedback mode, we recommend:<br />
* Linking to your privacy policy in the feedback form<br />
* Enabling the GDPR consent checkbox in plugin settings<br />
* Informing visitors about data collection in your site’s privacy policy</p>


PagePin – Client Feedback & Bug Reporting

Pin it. Ship it. Visual feedback infrastructure for WordPress.

BugHerd vs PagePin – Client Feedback & Bug Reporting