callbacktracker

Callback Tracker is a smart communication tool that converts your site visitors into leads. Our customizable widget hovers neatly over your site and provides visitors with call back request form.
With Callback Tracker, you are offering your visitors flexible and accessible support, while transforming them into happy customers.
Widget communication channels (turn on/off as needed):
<ul>
<li>Voice – two-way instant callbacks, scheduled calls, call recording, source tracking</li>
<li>Live Chat – 1 or more live chat agents based on your Plan</li>
<li>SMS – one-way text messages delivered to your dashboard and agents phones</li>
<li>Email – emails delivered to your dashboard and agent’s inboxes</li>
<li>WhatsApp – one-click to connect with your business using favorite App</li>
</ul>
<iframe loading="lazy" title="Quick Product Overview" width="750" height="422" src="https://www.youtube.com/embed/rN2mXYc6t_4?feature=oembed" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" referrerpolicy="strict-origin-when-cross-origin" allowfullscreen></iframe>
Widget Options on Your Site
<ul>
<li>Callback – After visitors enter their phone number (landline or mobile, from anywhere in the world), they are automatically called back within seconds and connected with you. This call is free for visitors. </li>
</ul>
Dashboard Capabilities
Access the dashboard to check call logs, text messages, chats, and emails, plus listen to call recordings!
<ul>
<li>Monitor visitor activity including their IPs, status</li>
<li>Record and play calls</li>
<li>Add Google Analytics (event and conversion tracking)</li>
</ul>
<h3>Short Description</h3>
Connect with site visitors via call, chat, email, and more from one tool. Increase their satisfaction and your conversion rates.

Callback Tracker – Click to call widget offering callbacks, live chats, email, and SMS messaging for streamlined customer interactions

Callback Tracker is a smart communication tool that converts your site visitors into leads. Our customizable widget hovers neatly over your site and p …

excitel

<a href="https://excitel.net/" title="excitel.net" rel="nofollow ugc">Excitel</a> offers voice communication, which will help you to answer user’s questions in time. As a result, this will increase sales and customer loyalty. 
The user does not need installation of additional applications every time, adding contacts, going for the phone and dialing long numbers. The user may just click “Call” button and find out all the necessary information.
Features:
<ul>
<li>Setting of the working hours. Adjust the time for receiving calls, and at the rest of the time users will be able to record voice messages and send them to you.</li>
<li>Several lines for simultaneous calls. Enables customers to resolve all issues in a few minutes without waiting for their turn to talk to the operator.</li>
<li>Call Forwarding. Allows you to forward the call to another operator or manager.</li>
<li>Statistics of the calls. History on each call is available. The system stores the time and duration of the call, additional information about customer (location, IP and etc), record of the conversation.</li>
<li>Call Recording. An indispensable functional for analysis of customer feedback, control and development of professional skills of operators.</li>
<li>Export of calls data into MS Excel. If necessary, you can export the data of calls to Microsoft Excel and produce a comprehensive analysis.</li>
<li>Custom design for online call button. The service allows you to create an individual button’s appearance according to the site design and corporate style.</li>
<li>Cross-platform. The call from the site works on various operating systems (Windows, MacOS, Linux) in the most popular browsers: Chrome 35+, Mozilla Firefox 24+ and Opera 18+. Excitel uses browser technologies (WebRTC and Flash) during the call.</li>
<li>Additional information about customer. If user registered on your site, then you can send this information via <a href="https://excitel.net/en/api-doc#api-Settings-button_code_api" title="Excitel API" rel="nofollow ugc">Excitel API</a>. This information will be available for your operators (during the call).</li>
<li>Send form to customer. You can send the form to customer during the call.</li>
<li>Chat. You can chat with customer during the call.</li>
</ul>
This plugin is designed to simplify the process of adding online call buttons to the website. You can register and try the functionality of the service with Free plan. For more information send the message to <a href="https://excitel.net/en/page/contacts" title="support team" rel="nofollow ugc">support</a>

Excitel – Click to call

Excitel helps your customers make calls from your site over Internet (free) using WebRTC, RTMP and SIP protocols.

Callback Tracker – Click to call widget offering callbacks, live chats, email, and SMS messaging for streamlined customer interactions vs Excitel – Click to call