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CallRail is here to bring complete visibility to the marketers who rely on quality inbound leads to measure success. Our customers live in a results-driven world, and giving them a clear view into their digital marketing efforts is a first priority for CallRail. We see the opportunities in surfacing and connecting data from calls, forms, chat and beyond — helping our customers get to better outcomes.
Our WordPress plugin allows you to learn detailed information about the source and web session of every caller from your website using a process called <a href="https://www.callrail.com/leads/dynamic-number-insertion-2/" rel="nofollow ugc">Dynamic Number Insertion</a>. It also powers our form tracking tool, which gives you the power to attribute form submissions back to their source and learn about what the user did on your site before submitting the form.
<ul>
<li>Learn more about <a href="https://www.callrail.com/" rel="nofollow ugc">CallRail</a>.</li>
<li>Check out our WP plugin <a href="https://support.callrail.com/hc/en-us/articles/201011537" rel="nofollow ugc">support documentation.</a></li>
</ul>

CallRail Phone Call Tracking

Constant integration issues with Adwords make our conversion data mostly useless. In Adwords this is a huge problem.

They recently lost 2/3 of our all time call recordings!!!!! This data was priceless and is unrecoverable.

Callrail's support is some of the worst I have encountered and even during emergency situations they are not in a hurry to help. Calls to support go unanswered and if we get a callback it is often the next day by someone who has little knowledge.

We are finding a new company to work with and I would suggest others to do the same.

I will update this post with a full breakdown of all our callrail issues once we have migrated to a new provider. Too many to list at the current moment :(

Callrail = Callfail

Dynamically swap CallRail tracking phone numbers based on the visitor's referring source.

MessageMetric

<a href="http://www.messagemetric.com" rel="nofollow ugc">Message Metric</a> call tracking empowers businesses to find and identify the marketing campaigns that create phone calls. Our WordPress plugin is very easy-to-install and allows you to dynamically swap one or more phone numbers displayed on any page of your website based on referral sources. We can track how visitors find your website and call your business.
For example, you can have one or more tracking numbers to do things like:
<ul>
<li>Track all calls on 1 number.</li>
<li>Track visitors from PPC ads. (Direct integration w/ Google Adwords conversions)</li>
<li>Track visitors from Organic Search.</li>
<li>Track direct referral visitors from sites like Yelp, Foursquare, Directories, etc.</li>
</ul>
To get started you simply install the wordpress plugin, connect to your Message Metric Call Tracking Account, choose the JavaScript option and the number or numbers you want replaced with any rules and we’ll automatically replace the phone number on your website with the appropriate tracking phone number based on your rules.
<ul>
<li>Learn more about Message Metric at: <a href="http://www.messagemetric.com" rel="nofollow ugc">http://www.messagemetric.com</a></li>
</ul>

CallRail Phone Call Tracking vs MMA Call Tracking