Freemius

meowcrew

<p>Subscriptions can be canceled for many reasons. By learning these reasons through surveys and responding with appropriate offers, you can turn a potential cancellation into a continued subscription.</p>
<span class="embed-youtube" style="text-align:center; display: block;"><iframe loading="lazy" class="youtube-player" width="750" height="422" src="https://www.youtube.com/embed/ALtVGbFax-g?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent" allowfullscreen="true" style="border:0;" sandbox="allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox"></iframe></span>
<p>Important links:<br />
<strong><a href="https://meow-crew.com/plugin/cancellation-survey-and-offers-for-woocommerce-subscriptions" rel="nofollow ugc">Premium Version Page</a></strong> | <strong><a href="https://cancellation.meow-crew.com/demo" rel="nofollow ugc">Demo for Plugin Testing</a></strong> | <strong><a href="https://meow-crew.com/documentation/cancellation-surveys-offers-for-woo-subscriptions-documentation" rel="nofollow ugc">Plugin Documentation</a></strong></p>
<p>Cancellation Survey and Offers for WooCommerce Subscriptions helps you keep more subscribers by addressing their concerns when they decide to cancel. This plugin lets you set up surveys to understand why customers are leaving and offers them discounts, or skip next renewal to encourage them to stay.</p>
<h3>Features</h3>
<ul>
<li><strong>Customizable Feedback Forms</strong>: Create surveys to understand why customers want to stop their subscriptions.</li>
<li><strong>Ask for details</strong>: Specify certain cancellation reasons that require users to provide a detailed response.</li>
<li><strong>Extended text editor</strong>: Use the extended editor in survey descriptions to attach media, style your text, and more.</li>
<li><strong>Segmented Surveys and Offers</strong>: Make different surveys and offers for various types of products and categories as well as user roles or accounts.</li>
<li><strong>Detailed Analytics</strong>: Track each cancellation attempt, cancellation reasons, and (in the premium version) the performance of retention offers in the survey dashboard.</li>
<li><strong>Numerous Hooks</strong>: Both survey and retention offer popups include multiple hooks for adding custom text, media, and more.</li>
</ul>
<h3>Premium Features</h3>
<ul>
<li><strong>Automated Retention Offers</strong>: Automatically offer retention incentives if certain survey answers are chosen.</li>
<li><strong>Offer discounts</strong>: Apply a discount to the userâ€™s subscription when they accept a retention offer to keep their subscription.</li>
<li><strong>Offer to skip renewal</strong>: Allow users to postpone their next renewal by one subscription period instead of canceling.</li>
<li><strong>Inherits Coupon Code Capabilities</strong>: Plugin’s discount offers are based on coupon codes, so you can utilize all features of coupon codes to create discounts.</li>
<li><strong>Subscription Duration Limits</strong>: Limit on whom discounts are offered based on how long the subscription has been active.</li>
<li><strong>Retention offers for trials</strong>: Exclude users still in their free trial from receiving retention offers.</li>
</ul>
<p>The plugin works with WooCommerce’s recurring coupon codes to offer discounts when someone tries to cancel their subscription. It includes all the features of recurring coupon codes, such as fixed amount off, percentage off, or discounts for a set number of renewals. Additionally, since the discount system is based on regular WooCommerce coupons, you can enhance your discount strategies by integrating with other plugins that enhance coupon codes (like Smart Coupons). This combination gives you greater control over your discount offers, making it easier to tailor them to specific subscription scenarios.</p>
<h3>How to use</h3>
<ol>
<li><strong>Create cancellation survey</strong> – Design and deploy surveys to understand why customers might cancel their subscriptions. These surveys can be tailored to specific subscriber segments and product types, allowing you to gather precise feedback directly from the source.</li>
<li><strong>Add retention offer to cancellation survey</strong> – Attach specific discount offers (offers are based on coupons) or offer to skip next renewal, to your surveys that automatically trigger based on certain responses. This allows you to immediately address customer concerns with enticing offers, aiming to convert potential cancellations into retained subscriptions.</li>
<li><strong>Set limits to users, subscriptions, and products</strong> – Set restrictions to control who can receive retention offers and under what conditions. Set parameters based on user roles, subscription duration, and product categories to ensure offers are targeted and effective.</li>
<li><strong>Test surveys and offers</strong> – Make a test purchase of a subscription and attempt to cancel it through the user account. Choose a cancellation reason and check if you receive a discount offer (provided the reason is linked to an offer). If an offer is presented, accept it and verify how the total is adjusted.</li>
<li><strong>Track retention success in dashboard</strong> – Go to Survey Answers in the Surveys & Offers tab, where you can view all cancellation attempts along with the selected reasons, the coupon codes offered, and their success status.</li>
</ol>
<p>By making retention offers and collecting feedback during the cancellation process, the Cancellation Survey and Offers for WooCommerce Subscriptions plugin helps you address subscriber concerns effectively, encouraging them to reconsider their decision to cancel.</p>


Cancellation Survey and Offers for Woo Subscriptions

Increase retention for WooCommerce Subscriptions by making retention offers (discounts or skip renewal), and collecting feedback with surveys when cus …

Josh

<p>Since 2019, we’ve helped thousands of businesses to generate $125,000,000 in revenue through premium content and membership sites. Our customers range from high school seniors to teams at Slack, Reddit, American Airlines, Webflow, IDEO, etc.</p>
<p>Whether you’re creating a custom SaaS application, online course, subscription service, premium content site, or member community, we’re ready to help!</p>
<p>Our WordPress integration makes it simple to protect content, manage members, and process payments without any coding knowledge. Perfect for content creators, course developers, and businesses looking to monetize their WordPress sites through memberships.</p>
<h4>Getting Started Guide</h4>
<p><strong>Quick Start Video Tutorial</strong></p>
<p>Check out our installation and setup guide video: <a href="https://youtu.be/N-S2CJjomK8?si=nGboxSIPbjHHbCoO" rel="nofollow ugc">Watch Getting Started with Memberstack + WordPress</a></p>
<p>In this video, you’ll learn how you can add gated content, social auth, and more to your WordPress site using the Memberstack plugin with WordPress!</p>
<h4>Why Choose Memberstack?</h4>
<ul>
<li><strong>No Coding Required</strong> – Easy setup with visual builders and pre-built components for WordPress</li>
<li><strong>Professional Features</strong> – Enterprise-grade security and functionality at a fraction of the cost</li>
<li><strong>Flexible Pricing</strong> – Start building in test mode for free with no credit card required</li>
<li><strong>Modern Authentication</strong> – Social login, passwordless options, and traditional email/password</li>
<li><strong>Page Builder Ready</strong> – Works seamlessly with popular builders like Bricks, Elementor, Gutenberg, and more</li>
</ul>
<h4>Perfect For</h4>
<ul>
<li>Online Courses & Educational Content</li>
<li>Premium News & Media Sites</li>
<li>Subscription Services</li>
<li>Member Communities</li>
<li>Digital Downloads</li>
<li>Professional Services</li>
<li>Content Creators</li>
<li>Online Coaches</li>
<li>Digital Products</li>
</ul>
<h4>Essential Features</h4>
<ul>
<li>
<p><strong>Smart Content Protection</strong></p>
<ul>
<li>Protect entire pages or specific sections</li>
<li>Create multiple membership plans, paid or free</li>
<li>Set up trial periods for paid plans</li>
<li>Custom access rules</li>
</ul>
</li>
<li>
<p><strong>Modern Authentication</strong></p>
<ul>
<li>Social login (Google, GitHub, LinkedIn, etc.)</li>
<li>Passwordless email login</li>
<li>Traditional email/password</li>
<li>Custom registration fields, we call them “custom fields”</li>
<li>Profile management</li>
</ul>
</li>
<li>
<p><strong>Payment & Subscriptions</strong></p>
<ul>
<li>Stripe integration – Memberstack exclusively uses Stripe</li>
<li>Multiple pricing tiers</li>
<li>Free and paid plans</li>
<li>Trial periods</li>
<li>Payment management</li>
</ul>
</li>
</ul>
<h4>Pricing</h4>
<p>Start in test mode for free – no credit card required. When you’re ready to launch, choose the plan that fits your member count. As your business grows, unlock lower transaction fees. We added this section because we want to be transparent about our pricing and help you make an informed decision.</p>
<ul>
<li>
<p><strong>Basic – $29/mo</strong></p>
<ul>
<li>Perfect for up to 1,000 members</li>
<li>4% transaction fee – great for testing the waters</li>
<li>All core features included</li>
</ul>
</li>
<li>
<p><strong>Professional – $49/mo</strong></p>
<ul>
<li>Scale up to 5,000 members</li>
<li>Reduced 2% transaction fee</li>
<li>All core features included</li>
</ul>
</li>
<li>
<p><strong>Business – $99/mo</strong></p>
<ul>
<li>Support up to 10,000 members</li>
<li>Ultra-low 0.9% transaction fee</li>
<li>All core features included</li>
</ul>
</li>
<li>
<p><strong>Established – $499/mo</strong></p>
<ul>
<li>10,000+ members</li>
<li>ZERO transaction fees – maximize your revenue</li>
<li>All core features included</li>
<li>Priority support included</li>
</ul>
</li>
</ul>
<p><strong>Every Plan Includes:</strong></p>
<ul>
<li>WordPress integration</li>
<li>Social login options</li>
<li>Stripe payment processing</li>
<li>Custom SSO</li>
<li>Branded emails</li>
<li>Member management dashboard</li>
<li>Save 20% with annual billing</li>
</ul>
<p>Start for free in test mode and upgrade when you’re ready to launch. No hidden fees or surprises – just straightforward pricing that scales with your success.</p>
<h4>Page Builder Integration</h4>
<p>Works seamlessly with your favorite page builders:</p>
<ul>
<li><strong>Bricks</strong> – Native elements for forms and buttons</li>
<li><strong>Elementor</strong> – Custom widgets for membership features</li>
<li><strong>Divi</strong> – Built-in module support</li>
<li><strong>Gutenberg</strong> – Dedicated blocks for content protection</li>
</ul>
<h4>Easy Implementation</h4>
<p>Add membership features anywhere with our shortcodes:</p>
<ul>
<li><code>[memberstack_login]</code> – Display login form</li>
<li><code>[memberstack_signup]</code> – Display signup form</li>
<li><code>[memberstack_protected]</code> – Protect content sections</li>
<li><code>[memberstack_member]</code> – Display member information</li>
<li><code>[memberstack_modal]</code> – Add modal triggers</li>
<li><code>[memberstack_logout]</code> – Add logout buttons</li>
</ul>
<h4>Getting Started</h4>
<ol>
<li>Install the Memberstack WordPress plugin</li>
<li>Create your free Memberstack account at <a href="https://memberstack.com" rel="nofollow ugc">memberstack.com</a></li>
<li>Copy your App ID from the Memberstack dashboard</li>
<li>Paste the App ID in WordPress under Settings > Memberstack</li>
<li>Start protecting content and adding membership features!</li>
</ol>
<h3>Professional Support</h3>
<ul>
<li>Extensive <a href="https://docs.memberstack.com/hc/en-us" rel="nofollow ugc">Documentation</a></li>
<li>Support Team – <a href="https://docs.memberstack.com/hc/en-us/requests/new" rel="nofollow ugc">Contact Us</a></li>
<li>Community Forum – <a href="https://docs.memberstack.com/hc/en-us/community/posts" rel="nofollow ugc">Join the Discussion</a></li>
<li>WordPress Slack Community – <a href="https://www.memberstack.com/wpslack" rel="nofollow ugc">Join the Slack Community</a></li>
</ul>
<h3>Privacy Policy</h3>
<p>Memberstack integrates with our cloud service to manage memberships and protect content. <a href="https://docs.memberstack.com/hc/en-us/articles/11419812024347-Privacy-Policy" rel="nofollow ugc">View our Privacy Policy</a>.</p>


Memberstack – Member Management & Content Protection


I created this plugin for the Memberstack Wordpress community. It's ok i guess.


Great Plugin


Memberstack has been a game-changer for my website! Setting up user authentication, memberships, and paywalls was incredibly easy, even without coding experience. The plugin integrates smoothly, and the UI is clean and intuitive.



I love how Memberstack handles user management and payments effortlessly, making it perfect for subscription-based sites. Their support team is also responsive and helpful whenever I have questions.



If you're looking for a simple yet powerful membership solution, I highly recommend Memberstack! 🚀


Amazing Membership Solution!

Transform your WordPress site into a premium membership platform. Create members-only content and manage subscriptions with ease.

Cancellation Survey and Offers for Woo Subscriptions vs Memberstack – Member Management & Content Protection