Freemius

meowcrew

<p>Subscriptions can be canceled for many reasons. By learning these reasons through surveys and responding with appropriate offers, you can turn a potential cancellation into a continued subscription.</p>
<span class="embed-youtube" style="text-align:center; display: block;"><iframe loading="lazy" class="youtube-player" width="750" height="422" src="https://www.youtube.com/embed/ALtVGbFax-g?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent" allowfullscreen="true" style="border:0;" sandbox="allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox"></iframe></span>
<p>Important links:<br />
<strong><a href="https://meow-crew.com/plugin/cancellation-survey-and-offers-for-woocommerce-subscriptions" rel="nofollow ugc">Premium Version Page</a></strong> | <strong><a href="https://cancellation.meow-crew.com/demo" rel="nofollow ugc">Demo for Plugin Testing</a></strong> | <strong><a href="https://meow-crew.com/documentation/cancellation-surveys-offers-for-woo-subscriptions-documentation" rel="nofollow ugc">Plugin Documentation</a></strong></p>
<p>Cancellation Survey and Offers for WooCommerce Subscriptions helps you keep more subscribers by addressing their concerns when they decide to cancel. This plugin lets you set up surveys to understand why customers are leaving and offers them discounts, or skip next renewal to encourage them to stay.</p>
<h3>Features</h3>
<ul>
<li><strong>Customizable Feedback Forms</strong>: Create surveys to understand why customers want to stop their subscriptions.</li>
<li><strong>Ask for details</strong>: Specify certain cancellation reasons that require users to provide a detailed response.</li>
<li><strong>Extended text editor</strong>: Use the extended editor in survey descriptions to attach media, style your text, and more.</li>
<li><strong>Segmented Surveys and Offers</strong>: Make different surveys and offers for various types of products and categories as well as user roles or accounts.</li>
<li><strong>Detailed Analytics</strong>: Track each cancellation attempt, cancellation reasons, and (in the premium version) the performance of retention offers in the survey dashboard.</li>
<li><strong>Numerous Hooks</strong>: Both survey and retention offer popups include multiple hooks for adding custom text, media, and more.</li>
</ul>
<h3>Premium Features</h3>
<ul>
<li><strong>Automated Retention Offers</strong>: Automatically offer retention incentives if certain survey answers are chosen.</li>
<li><strong>Offer discounts</strong>: Apply a discount to the userâ€™s subscription when they accept a retention offer to keep their subscription.</li>
<li><strong>Offer to skip renewal</strong>: Allow users to postpone their next renewal by one subscription period instead of canceling.</li>
<li><strong>Inherits Coupon Code Capabilities</strong>: Plugin’s discount offers are based on coupon codes, so you can utilize all features of coupon codes to create discounts.</li>
<li><strong>Subscription Duration Limits</strong>: Limit on whom discounts are offered based on how long the subscription has been active.</li>
<li><strong>Retention offers for trials</strong>: Exclude users still in their free trial from receiving retention offers.</li>
</ul>
<p>The plugin works with WooCommerce’s recurring coupon codes to offer discounts when someone tries to cancel their subscription. It includes all the features of recurring coupon codes, such as fixed amount off, percentage off, or discounts for a set number of renewals. Additionally, since the discount system is based on regular WooCommerce coupons, you can enhance your discount strategies by integrating with other plugins that enhance coupon codes (like Smart Coupons). This combination gives you greater control over your discount offers, making it easier to tailor them to specific subscription scenarios.</p>
<h3>How to use</h3>
<ol>
<li><strong>Create cancellation survey</strong> – Design and deploy surveys to understand why customers might cancel their subscriptions. These surveys can be tailored to specific subscriber segments and product types, allowing you to gather precise feedback directly from the source.</li>
<li><strong>Add retention offer to cancellation survey</strong> – Attach specific discount offers (offers are based on coupons) or offer to skip next renewal, to your surveys that automatically trigger based on certain responses. This allows you to immediately address customer concerns with enticing offers, aiming to convert potential cancellations into retained subscriptions.</li>
<li><strong>Set limits to users, subscriptions, and products</strong> – Set restrictions to control who can receive retention offers and under what conditions. Set parameters based on user roles, subscription duration, and product categories to ensure offers are targeted and effective.</li>
<li><strong>Test surveys and offers</strong> – Make a test purchase of a subscription and attempt to cancel it through the user account. Choose a cancellation reason and check if you receive a discount offer (provided the reason is linked to an offer). If an offer is presented, accept it and verify how the total is adjusted.</li>
<li><strong>Track retention success in dashboard</strong> – Go to Survey Answers in the Surveys & Offers tab, where you can view all cancellation attempts along with the selected reasons, the coupon codes offered, and their success status.</li>
</ol>
<p>By making retention offers and collecting feedback during the cancellation process, the Cancellation Survey and Offers for WooCommerce Subscriptions plugin helps you address subscriber concerns effectively, encouraging them to reconsider their decision to cancel.</p>


Cancellation Survey and Offers for Woo Subscriptions

Increase retention for WooCommerce Subscriptions by making retention offers (discounts or skip renewal), and collecting feedback with surveys when cus …

servicebot

<h4>IMPORTANT Upgrade Notice</h4>
<p>This 2.0.0 version upgrade could introduce some breaking change!<br />
If you are using this plugin’s 1.x.x version already, please test this plugin thoroughly!<br />
Some standard tests you should do:<br />
 * Check all you embed pages and test all flows<br />
 * Check your webhook integrations and make sure they still work as you had before</p>
<h4>Make a full backup of your site before upgrading!</h4>
<h4>Billflow</h4>
<p>Launch a subscription business faster than ever with the Stripe Billing plugin by Billflow.<br />
This plugin automatically connects your Stripe account to your WordPress site allowing you to show beautiful pricing pages, take payments for Stripe Subscriptions, and let customers manage their accounts. The plugin uses WordPress’s default user authentication to allow your customers to log-in and manage their subscriptions.<br />
Features:<br />
 * Beautiful Pricing pages that can handle any Stripe pricing model<br />
 * Secure sign up forms allowing customers to subscribe to plans<br />
 * Handle Free trials & freemium pricing<br />
 * Supports Stripe coupons<br />
 * Allow customers to manage their subscription. Cancel, upgrade, and downgrade.<br />
 * Customers can update their payment information<br />
 * Customers can download Stripe invoices<br />
 * Subscription management portal can be used with Stripe Checkout<br />
 * Automatically create your Stripe customers as WordPress users with Stripe Webhooks</p>
<h3>How To Use</h3>
<ul>
<li>Install this plugin</li>
<li>Create a billing page at <a href="https://dashboard.billflow.io/?utm_source=wordpress-plugin-page&utm_medium=readme&utm_campaign=wordpress&ref=wordpress-plugin-page" rel="nofollow ugc">dashboard.billflow.io</a></li>
<li>Insert a shortcode to embed one of the billflow embeds, pricing, checkout, customer portal etc.</li>
<li>Setup Stripe webhooks to sync your Stripe customer and subscription status to your WordPress user and user roles.</li>
</ul>
<h3>Shortcodes Examples</h3>
<h4>Embed a page.</h4>
<pre><code>[billflow billing_page_id="1234567890"]
</code></pre>
<h4>Embed a page and gate it behind a login.</h4>
<pre><code>[billflow billing_page_id="1234567890" logged_in_only="true"]
</code></pre>
<h4>Embed a page that is only for non-users and send user to another page if logged in.</h4>
<pre><code>[billflow billing_page_id="1234567890" logged_out_only="/my-account"]
</code></pre>
<h4>Embed a page that is only for users with certain role</h4>
<pre><code>[billflow billing_page_id="1234567890" logged_in_only="true" gated="basic_tier"]
</code></pre>
<h4>Or embed a page for users with any of the listed roles</h4>
<pre><code>[billflow billing_page_id="1234567890" logged_in_only="true" gated="basic_tier, premium_tier"]
</code></pre>
<h4>Gate any page to a specific role</h4>
<p>Send basic tier users to an upgrade checkout page</p>
<pre><code>[billflow gated="basic_tier" upgrade_url="/upgrade"]
</code></pre>
<p>Or send any other user / non-users to a sign up pricing page</p>
<pre><code>[billflow gated="basic_tier, premium_tier" upgrade_url="/pricing"]
</code></pre>


Subscription Billing by Billflow

Integrate Stripe Billing with your Wordpress site in minutes. Allow customers to view pricing, sign up, and manage subscriptions.

Cancellation Survey and Offers for Woo Subscriptions vs Subscription Billing by Billflow